87 comments found.
Hi guys, love the theme! I was wondering though if it is possible, on the Menu when on mobile, for the description also to be displayed. Thank you!
Hello,
Thank you. Glad to hear you like our theme. Could you, please, explain this further more? Some screenshot with description you want to show on mobile will be helpful. Thanks
Edge
Sure! This link: https://dishup.edge-themes.com/menu-style-1/ on the desktop shows the description of the items/food. However, once in it’s responsive state or on a mobile phone the description goes away. Was hoping if there was a way the description can stay once the screen size is reduced.
Hello,
In order to show the description of the items/food on mobile, please put the following code into Appearance > Customize > Additional CSS
@media only screen and (max-width: 680px) {
.edgtf-pricing-list .edgtf-pricing-list-item .edgtf-pli-content
.edgtf-pli-bottom-content {
display: block !important;
}
}Best Regards, Edge
YOU ARE TOO AWESOME! I would give you more than 5 stars if I could!! Thank you!
You’re welcome! 
Let us know if there’s anything else!
Updated to the latest version of DISHUP using Envato Market plugin, since updating theme, website now has whitescreen of death, when i rename the “dishup” theme folder to check if that fixes it, the site comes back… is their an issue with the latest update?
i had to deactivate theme to even access the site. as soon as i activate the site goes white. worked fine until todays update
Hi,
You should just update Core plugin to version 1.0.2.
We located your request #1952446 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Edge
Hello
I have a ticket from 4 days ago and I have no answer, The theme doesn´t work. I only see a blank page.
Hello,
Support agent has been informed, your ticket will be answered as soon as possible.
Edge
I put another ticket 2 days ago and no answer, I can tell you don’t have enough people to answer all the tickets, but first you have to do right the templates so the people doesn’t complain with all the problems the templates had and second Im paying for a template to work and for support and i don’t receiving any of that, so you need to hire more people to resolve all the issues. I need this ticket and my template solving ASAP because my client is waiting.
Hi,
Thank you for your suggestion and sorry to keep you waiting. One of our support agents will answer your ticket as quickly as possible.
Edge
Very unhappy – can I have a refund? The theme looks nice in the preview, but it doesn’t work. Blank page all around. Edited the php.ini file accordingly and your theme just doesn’t work.
Hello,
We located your request #1945741 which is already referred to by our support team. Please check ticket status.
Edge
My theme still does not work, it’s been 3 days and they have not solved my problem .. I’m going to lose my client, can anyone help me? It’s the last time I ask for help otherwise I’ll cancel the purchase.
Hello,
Sorry to keep you waiting, we’re having some increased activity on Ticksy over the past couple of weeks. We located your request #1936165 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Edge
have submitted a ticket in support, no reply since 4 days? wth!
Hello,
Sorry to keep you waiting, we’re having some increased activity over the past couple of weeks, so we’re struggling to keep up with all requests. We located both your requests and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Edge
Hello, I’m from Brazil. I just bought it, the theme is with errors .. I’m trying to install the demo version but it does not go out of the 90% and I already did the procedures to import the XML file but continue the errors .. Could you help me ?
I need help .. The theme has been installed but the page is blank .. I checked the error logo and found many errors ..
Hello,
Thank you for your purchase!
We located all your requests and forwarded to our support team for some quicker response. Please check tickets status in a couple of minutes. Thanks!
Edge
I noticed you haven’t updated since WP 5.0 was released. Any idea on when you will update this theme? Or if you will? I’d like to use it on a project but won’t until you update it.
Hello,
Thank you for taking interest in our theme.
Rest assured that all our themes are already compatible with the latest WP release, so there’s nothing to worry about.
Let us know if there’s anything else!
Edge
For the restaurant menu, not the navigation restaurant: How can I build a custom menu using the WYSIWYG? I can duplicate the page for the existing GastroPub menus, and see the items like edgtf_pricing_list_item but what is this? Is there an additional plugin I should have / use ?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hey, in latest version on mobile responsive, the menu doesn’t open when pressed… it just does nothing.
Hello,
You should make sure you assigned mobile navigation to mobile menu location from Appearance > Menus > Manage Location https://www.screencast.com/t/qxzT92zDUd
Edge
I’ve submitted a ticket but I dont see any response there
Hello,
Support agent has been informed, your ticket will be answered as soon as possible.
Edge
hello, how to fix this problem in mobile version, title is not displaying! – http://prntscr.com/m5ba5x
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hi, I am thinking about buying this theme but I have a question, are you gonna update it soon? becasuse it is not compatibele with wordpress 5.0
thanks.
Hello,
Thank you for taking interest in our theme. We are working on our new updates where we will include latest version of WPbakery page builder that is fully compatible with WP 5.0 But, please, note that themes are tested with latest WordPress version, and everything is working well, just install Classic Editor plugin in order to work within WPbakery page builder on a way you used to. If there is any further doubt, please, let us know. Thanks
Edge
demo importing stucks at 90%, gimme a solution for this! – http://prntscr.com/m3mm5a
Hi,
Please, check this article where demo import is fully explained https://edge.ticksy.com/article/12617 If you still need any help, our support team is on your service at https://edge.ticksy.com/ Just open a ticket and include your site URL with wp-admin access and our agent will do import job on your behalf.
Best, Edge
Creative solution! Good luck selling! )
Thank you.
For the events, is there an event calendar? or way to sort events by date?
Hello,
Thanks for reaching us!
You can go to your page and from WPBakery editor select Events List element, that will showcase your events in this manner http://dishup.edge-themes.com/events-list/
You can also list them like this http://dishup.edge-themes.com/events-list-simple/ if you change event type.
Hope this was helpful, let us know!
Edge
Hi, is there an option on the theme to place a Favicon? And if so where. Thanks
Hi,
Yes, in Appearance > Customize > Site identity you are able to upload desired Site Icon https://www.screencast.com/t/7Cqq6uvqu
Best, Edge
Thanks!!
You’re welcome!
Is it possible to wrap the text on the menu? Some of the descriptions are running off the screen on mobile, even after shrinking the fonts.
Hello,
thank you for taking interest in Dishup!
Can you please let us know where you’ve seen this? Thanks.
Edge
hey there, how to change book a table icon button? and how to add another button beside it?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum https://edge.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
In the meantime, perhaps you can find the answer in our official manual http://dishup.edge-themes.com/documentation/
Best, Edge
I need to add the Instagram widget above the footer area but I can´t find the area to activate it. Can you please guive me some guidance?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://edge.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
