Hi there,

I’m glad to hear that, hopefully more purchases in the future (it’s actually 40% off now if you wanted to snag another copy which will also renew your support for a cheaper price).

In terms of selling courses, quizzes, etc. I honestly can’t recommend a theme specifically made for this. The reason is if you ever want or need to change themes you may have to re-add all the courses/quizzes which would be a huge pain in the butt.

We do have a list of recommended WordPress LMS Plugins that you can have a look at and see if anything stands out or if you can reach out to some and ask some questions to see which would be a best fit for your needs.

- AJ

Hi there,

So when you add images via the page builder it actually runs an ajax response for each one and it’s possible there is some sort of limit on the server preventing the extra requests. Can I ask you a favor? Can you try resetting your server error logs (for any site where you have the issue) then log in and try adding a bunch of images and see what sort of error gets saved to the error logs?

I actually had a couple customers have this issue in the past and it was an easy fix, but I’ll be honest I forgot what was the server setting they had to change. If you can do this for me it would be very helpful and I’ll add a documentation article for it in the future.

That said…if you are working with so many images I would really recommend you check our the Real Media Library plugin which will allow you to categorize photos in the actual WP media library then you can just select the folder to display in the Image Grid, this means whenever you need to update the images on the page you don’t have to edit the page you can just use the media library. It’s honestly a pretty awesome integration I have in Total – https://wpexplorer-themes.com/total/docs/real-media-library-integration/ – and it’s a nice plugin.

- AJ

ps: You mention you wait for 10-15 minutes…if it doesn’t work within a few seconds it’s already failed.

Hi,

Yes, you can have unlimited development sites. The license activation is only used to get update notifications in the dashboard. Plus, there is a checkbox as well when you go to activate the license if you want to make that specific activation a “development” site – which means you will get the update notices. So technically you can activate the license on 1 live and 1 dev site. But you can install the theme on unlimited dev sites no problem.

Make sense?

- AJ

Sorry – I should have been more specific. Sloan is in the correct place. It’s what happens AFTER Sloan. The next event should be Women Fully Clothed, but it is bumped by Charo when wider than 768px.

Thanks AJ – I switched the nav bar to “Fit Rows” and it cleared up the issue. Thanks for your time – and comments

Oh great! By the way, if you haven’t yet if you could take 2 seconds to go to your ThemeForest “downloads” and give the theme a rating I would really appreciate it.

And of course if you need anything else please let me know!

- AJ

Thank you, it works. You are the best!!!! I still want to add tags. Thank you again!

Glad that works for you

Where do you want to add the tags? The code is pretty much the same for tags you would just change where it says ‘category’ to say ‘post_tag’.

Example:

add_filter( 'vcex_blog_grid_title', function( $output, $shortcode_atts ) {
    $tags = '<div class="my-categories">' . wpex_list_post_terms( 'post_tag', true, false ) . '</div>';
    return $output . $tags;
}, 10, 2 );

Also you may want to change the filter “vcex_blog_grid_title” to something else. For example if you want your tags to be added after the exerpt you can use “vcex_blog_grid_excerpt” instead.

Example:

add_filter( 'vcex_blog_grid_excerpt', function( $output, $shortcode_atts ) {
    $tags = '<div class="my-categories">' . wpex_list_post_terms( 'post_tag', true, false ) . '</div>';
    return $output . $tags;
}, 10, 2 );

Let me know if you have any questions or how else I can help.

- AJ

Thank you!

Hi,

Sorry about that. I did not see your last reply (usually it gets updated in my ThemeForest dashboard but for some reason this didn’t or it was accidentally marked as read, I apologize).

Of course I can help.

So as I mentioned previously, the mobile menus in Total are generated dynamically via Javascript in order to prevent duplicate links on the site and cause negative SEO and accessibility issues. So you can’t just use a simply filter, you need to inject the code with javascript. Here is an example snippet: https://wpexplorer-themes.com/total/snippets/add-content-above-mobile-toggle-menu/

Video result: https://cl.ly/c12050

Make sense?

- AJ

No worries AJ. Your code snippet is exactly what I wanted. Works perfectly. Thank you!

Oh great! I’m glad

Let me know if you need anything else.

- AJ

Hi,

I have actually been working closely with the University of Hawaii (they use the theme on all their sites) and they have helped me a lot to ensure good accessibility for the theme and if there are any issues I will update the theme accordingly.

In terms of “guidelines” it’s a bit complex because depending on the “checker” it shows different things sometimes so if there is a big concern for accessibility it’s best to do your own research and make sure and have someone test it accordingly to provide feedback.

- AJ

ps: Total has a “secret” panel under Tools > Accessibility with some added options if you want to check that out.

Nevermind. I just noticied I had made a typo in the child themes functions.php wheren I enqueue’d the files…

Great, glad you fixed it!

That’s why I renamed the icons in Total to ticons, so it wouldn’t conflict if you wanted to load Font Awesome 5. As the older FontAwesome icons set conflicts with version 5 but many icons have been renamed or the design changed so I can’t just update the script. Plus, now there will never be a conflict in future updates to the FontAwesome.

- AJ

Hi,

This is Aj the theme author. This definitely sounds like there may be some server related issues. Are you able to check your error logs? If so, can you do me a favor and clear your error logs and then try using the Masonry Media Grid again and adding a photo and see if any new errors get logged?

And by the way…the Total “Image Grid” module (which also supports masonry) is generally much faster if you wanted to give that a try instead.

- AJ

Hi,

This is Aj the theme author. I remember replying to this comment but it popped back into my dashboard so I’m not sure what happened! Anyway if you didn’t get my reply I apologize.

So to make the icons themselves rounded you can do so like this: https://cl.ly/f1bb0c (video)

Now, if you are using standard images the best way would be to upload images that are already rounded by default. Otherwise you will need a little custom CSS. Example: https://cl.ly/aa3eda

Let me know if you need anything else!

- AJ

Hi,

This is AJ the theme author. There isn’t any header layout that is created in this way by default, mostly because it’s not very good for responsiveness. You can select header style two which places the logo on the left and content on the right and then use some CSS to split the right content into 2 sections.

But I would recommend instead as it’s easier is to place the social icons either directly in the menu – https://wpexplorer-themes.com/total/docs/adding-icons-menu-items/ – or in the top bar – https://wpexplorer-themes.com/total/docs/edit-top-bar-content/

Another solution is you can use theme hooks to insert extra sections into the header space as needed – https://wpexplorer-themes.com/total/docs/action-hooks/ (I can provide an example)

Lastly, you could use the header builder function to basically create any layout you want for your header – https://wpexplorer-themes.com/total/docs/header-builder/ – by using the included WPBakery page builder or your page builder of choice (some customers use Total with Elementor).

Using the Header Builder function will make it easier to place custom content in the header area, but as noted in the docs (link above) it does remove the theme header completely, including the menu (it has to) so when using this method it’s a good idea to use a 3rd party menu plugin such as UberMenu or Clever Mega menu to insert a custom menu into your header area (I am working on a new header menu type module for Total so you don’t need a 3rd party plugin, but I don’t have an ETA for the release date yet).

- AJ

Hi Thomas,

Are you using CSS animations by any chance on the bullets? Total currently includes WPBakery 5.7 and there is a known issue with animations if you updated this plugin (because you own your own license) to version 6.0.2 – this has been fixed for the upcoming 4.9 update which I hope to release tonight.

Oh…So if the “x” button is scrolling you to the top of the site it means you have a javascript error on the page which can break a lot of things including this close button, builder modules and the page builder itself (it would explain issues you are having). Usually javascript errors are caused by 3rd party plugins. Do you know how to use the Browser console to inspect for errors?

- AJ

Hello AJ,

I hope you had a good weekend. I was looking and testing your snippets code for “NEW” badge. How can this snippet be modify to show “NEW” badge also on product page image? Currently this snippet show “NEW” badge everywhere except on product page image? Is there a way to modify this snippet or it is not possible to show it on product page image?

Thank you in advance for your answers.

Kind Regards - Thomas

Hi Thomas,

Here is an example of the modified code:

// New function outputs the new product badge
function my_new_product_badge() {
    $postdate      = get_the_time( 'Y-m-d' ); // Post date
    $postdatestamp = strtotime( $postdate );  // Timestamped post date
    $newness       = 30;                      // Newness in days
    if ( ( time() - ( 60 * 60 * 24 * $newness ) ) < $postdatestamp ) {
        echo '<div class="woo-entry-new-badge">' . esc_html__( 'New', 'total' ) . '</div>';
    }
}

// Add badge to product entry before title
add_action( 'woocommerce_before_shop_loop_item_title', 'my_new_product_badge', 20 );

// Add badge to singular product before title
add_action( 'woocommerce_single_product_summary', 'my_new_product_badge', 4 );

- AJ

Hi,

Thanks! I was able to recreate the issue when deleting all the images from my local test import. It seems there is a small bug when either the images from the demo were not imported or you imported on a site that wasn’t “fresh” so the image ID’s in WordPress got messed up.

I am adding a fix for the upcoming update. What you can do to fix your site is edit it in the backend and remove this last row: https://cl.ly/8cb705

Or editing the row so the inner gallery properly has images: https://cl.ly/b311d0 (just pick some from your library if you want to keep this section or delete the whole row as mentioned if you don’t want to keep this).

Sorry for the troubles and thank you for brining this to my attention!

- AJ

If those fixes don’t work for you, please do let me know!

- AJ

Thank you..

Hi,

This is AJ the theme author. When I look at your site I’m not seeing the slider going over the header, it’s clearly separated: https://cl.ly/4220b9

And regarding the menu placement, someone added custom CSS on your site to modify the menu placement on the homepage so check your edits accordingly.

- AJ

ps: Please purchase a license of the theme for any future questions, support is for verified customer accounts only. Thanks!

Hello AJ.

I was literally replying saying we figured out how to separate the header and the slider as you responded.

Also, we do have a license for this theme on the company account which I don’t have direct access to and I’m not going to wait for someone to ask the question for me.

Here is verification (redacted full purchase code): https://imgur.com/a/XYxE7p7

I’ve already asked them to transfer the license to me and Envato is taking their time.

Hi,

I understand that sometimes people work for a company that has purchased the theme but please do see it from my perspective. I have almost 40,000 customers using this theme and get a lot of questions. It’s good that your company has a license but it doesn’t make sense for me to be keeping track of customers that don’t have the “purchased” label next to their name here in the comments section and ask for your license every time. And of course there is no way to actually verify the validity of the license and whether a specific person works for that company. For example, now that you have shared that screenshot anyone else can come back a month later and say the same thing and link to the same screenshot and I would never know.

To keep things fair for everyone and efficient I do ask that people have the purchased tag next to their username when asking for help. But as you noticed I still answer people’s question It’ more of a courtesy, if someone starts asking questions everyday than I will expect them to have that purchased badge next to the username.

So if you think you will be asking a lot of questions in the future the best solution would be to have your own license of the theme and this way you can also submit private tickets if needed – https://wpexplorer-themes.com/support/ – it’s a tiny investment for your company to ensure that you don’t have to go through loopholes and makes things more efficient.

Looks like you were able to locate the CSS that was shifting the menu (it looks good now). Nice

If you do have any concerns or followup questions please do let me know.

- AJ

Hi,

This is AJ the theme author.

This theme is primarily a WPBakery based theme – https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431 – which is included for free with the theme. So all the demos you see are based on this page builder.

The theme is compatible with Elementor and many customers use Elementor with Total, but we don’t have any actual Elementor based demos.

Make sense?

- AJ

Hi,

This is AJ the theme author.

There isn’t a setting currently in the Customizer for setting different font sizes for different devices, but I will look into adding this in the future. For most the typography options you would keep the same no matter the screen size, but I see how for the font-size you may want it to change based on the screen size. Good idea!

For the meantime, you can tweak the font size for mobile using a little custom CSS via a media query (I can help with that if needed).

Alternatively you can use viewport based units such as vw, vh, vmin, vmax – https://css-tricks.com/viewport-sized-typography/ – which is supported since Total 4.8.4. This can be a bit tricky if you are new to these units but if you are familiar it may work for you.

- AJ

Oh great, thank you for letting me know!

Hi,

The “Main page” option is used only for breadcrumbs. If you want to create a main portfolio you page you would create a standard page and insert the Portfolio Grid or Post Types Archive module on the page or you can go to Portfolio > Post Type Editor and enable the auto archive option: https://cl.ly/84a4e2 – so you don’t have to create a custom page.

To change portfolio-item to portfolio you would go to Portfolio > Post Type Editor and enter a custom value for Post Type: Slug.

But be careful changing portfolio-item to portfolio, the reason it’s setup like this by default is to prevent pagination issues in WordPress. If your main portfolio page has the same slug “portfolio” as your items the pagination will break. This is a commonly known WordPress issue which is why generally post types have a different slug for the items like portfolio-item.

- AJ

Perfect! – problems solved, Thank you.

Great! If you need anything else, I’m here

Hi,

Because of how images are pulled there can be server limitations (such as number of requests per given time). Depending what you are doing though there are other ways you can set it up to make things easier.

For example if you are working with very large galleries using the Real Media Library plugin can make things very easy for the end client – https://wpexplorer-themes.com/total/docs/real-media-library-integration/ – so you can create folders right in the WordPress media gallery and then edit the carousel to simply select the gallery you want to show.

Or you can use the Post Gallery at the bottom of the page – https://wpexplorer-themes.com/total/docs/using-post-gallery-image-galleries/ – this function works differently because it’s outside of the builder it doesn’t use the same AJAX functions so you shouldn’t have any issues adding more images.

In terms of the best solution, I would need to know a bit more about the site and what you are doing to provide you with my personal recommendation.

- AJ

Thanks, I’ll look into Real Media Library!

Great (it’s a nice little plugin well worth it imo).

Just let me know if you have any other issues or questions.

- AJ