13530 comments found.
Hello author
i am locked here
i want to add my own custom gatment that is not included in the list of paid membership pro but there is no option for is what do i do
also i see paid membership asking me to activate
when i select a course and click on “buy” it returns to the homepage
Hi ParagonsPro,
Let me check your site first 
Just send me a request to edusupport@thimpress.com with subject “ParagonsPro – Eduma Support”.
Your support time is expired, please renew 
Hi, does your theme as an “Import Demo” mode? As I am interesting to replicate with ease “Ivy League” and “Stanford”. Thanks
Hi, I use Eduma – Courses hub and I have the following visual problems: 1. my top menu items do not look good: they are too small and inconsistent font. 2. “Become an instructor” plugin is transparent/white and visible all through the other stuff of the website when scrolling up and down.
Thanks. Nikolay
here is System status info:
` home_url : https://heypr.com site_url : https://heypr.com wp_version : 5.2.1 is_multisite : false language : en_US theme_name : Eduma theme_version : 4.0.2 theme_slug : eduma server_info : Apache php_version : 7.1.29 curl_version : 7.59.0, OpenSSL/1.0.2r memory_limit : 805306368 memory_limit_text : 768 MB max_execution_time : 120 post_max_size : 134217728 post_max_size_text : 128 MB mysql_version : 5.6.40 max_upload_size : 134217728 max_upload_size_text : 128 MB remote_get_test_url : https://thimpresswp.github.io/thim-core/update-check.json remote_get_successful : true remote_get_response : success custom_stylesheet_directory : /home/heypr574/public_html/wp-content/uploads/tc_stylesheets custom_stylesheet_writable : true custom_stylesheet_chmod : 0755 custom_stylesheet_owner : heypr574/omahonys dom_extension : true site_key : 618f636b-a8c5-4f59-bca6-98817ac792d6 `
Hi masterhey,
I have checked your site. Look like the customize cannot generate the CSS file. Your server might not allow this process. Let me check it more carefully. Just email me to edusupport@thimpress.com with subject “masterhey – Eduma Support”.
Don’t worry much, will try the best to help you out 
I need a option to print or create pdf on lessons.
I already tried several print plugins, but none works, only print the couse content…
Any help?
Thanks
Hi giansul,
Let’s discuss more. Please send us a request to edusupport@thimpress.com with subject “giansul – Eduma Support”.
Your support time is expired, please consider renewing 
Pre-sales question, Does this package including all the pictures? I hope after import the demo, the site will like the demo site. I can update the text instead to upload the pictures by myself. Thanks.on WordPress Theme | Education WP
Hi, I cannot see google analytics in customize > utilities
Where can i DISABLE google analytics completely? It has been identified as a security risk having the field there and a specialist advised it’s down to that. I just want to disable it for now until I get the time to do a full update with compatibility tests after update. Please update asap. Thanks
Hi mobuk,
Your item might be too old. Let me check your site more carefully. Just email me to edusupport@thimpress.com with subject “mobuk – Eduma Support”.
Your support time is expired, please renew 
Plugin they offer as bundle with theme are completely useless as they don’t work as promised and support if one of the worst support we had to deal with. I’ll not even give one star and writing a comment over here because theme writers wont even care about customer satisfaction probably all they care about is the revenue from this theme.
Pre sales question: would it be possible to open only for a set of users a chapter of a training based on a date? to better explain : when a brand new user buy a course and is activated to access a course, i will give to that user a access to a new chapter week by week (first week, first chapter, second week second chapter, third week third chapter and so on) would it be possible to set these dates / access that granular in advance? also, would it be possible to do it for each group of users joining based on a configured date?
Does it support RTL?
Hello good day.
I’m having problems issuing the certificate, see that I configured the certificate correctly:
http://prntscr.com/nue2j2However when issuing the certificate, see http://prntscr.com/nue3co, but the student name fields and the date setting do not appear:
http://prntscr.com/nue3r6How can you help me?
Hi flaviohoa,
Let me check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “flaviohoa – Eduma Support”.
Your support time is expired, please renew too 
do you advise the best website to host our site ready? for example what would be hosting a site like udemy?
I purchased Eduma Theme ! i want to make a design like https://www.passmedicine.com/menu/menu.php , is it possible to make like this ? if Yes then how ? TIA
Hi mohammad1108,
We will need to discuss more, please send me an email to edusupport@thimpress.com with subject “mohammad1108 – Eduma Support” 
just bought the theme, i can’t install Thim Core Installer, Can not put file to folder /home/k6194991/public_html/wp-content/plugins, already set permission but still can’t install
Hi bayrude,
Look like your server didn’t allow to install files. Don’t worry much, let me check it 
Just send me a request to edusupport@thimpress.com with subject “bayrude – Eduma Support”. Will try the best to help you out 
hello, it is really nice, but i have got some problems. Please solve the problems.
1. I want to connect woocommerce when people pay for course or event. but I’ve got error MSG ‘No payment methods is available.’ is it different with shop payment module?.
2. I can not see course, order, setting etc… in profile page. I have got 404 page .
could you solve these problem by my admin id?? Thank you,
Hi wjdqo756,
I think you set the wrong checkout page for Courses and Events. And the Profile page too. Let me check your site more carefully. Just email me to edusupport@thimpress.com with subject “wjdqo756 – Eduma Support”.
I have a couple of presale questions:
1. I’m building a website where the products are videos embedded in specific pages. When a person purchases a product (access to a specific page and video), can this page be protected so that the only person who can have access to that page is the one who paid for the access? I don’t want the URL to be copied and shared with others to get access.
2. I’m going to be using WooCommerce and a plugin called MyCred, which is a plugin that works with WooCommerce that awards members with rewards points and they can use them instead of money to make purchases. Have you heard of any conflicts with these two plugins and your theme?
Thank you.
Can you use MyCred points to purchase products/courses with your theme without using WooCommerce?
Hi I bought Eduma theme for my project. I use the StartUp hosting offer of Siteground(which is a shared hosting) with the following details: upload_max_filesize 128M post_max_size 128M max_execution_time 120 max_input_time 120 memory_limit 768M Will this work fine with Eduma?
Hello… Please help
After updating my Eduma theme. My Payfast Payment gateway is not connecting…..
Hi marketingmatterz,
I have checked again. Those recent updates not make any changes on payment process. Let me check your site more carefully
, will try the best to find the conflict and solve it. Just email me to edusupport@thimpress.com with subject “marketingmatterz – Eduma Support”.
Thank you for your response, The bug is coming from Payfast. It has nothing to do with the theme. I have contacted Payfast and it will be resolved from them…
Thank you once more.
I have translated few words I need for Learnpress using Loco Translate plugin then saved and sync, my language switcher is Polylang, but when I access my language specific Profile page (https://www.theglobalhabesha.com/ti/profile-tigrigna/) it shows the same english translation as in the english language Profile page (https://www.theglobalhabesha.com/profile/). This english page is selected as profile page in Learnpress setting’s profile tab and in both Profile and Profile-Tigrigna page I used the same shortcode [learn_press_profile].
I have bought the theme and before that, I read in this comments thread that the theme came with ‘Fronted editor’ plugin, but I’m not able to find it after installing it… Can someone help me? Thanks
Hi Temperies01,
The Frontend Editor addon is not included in the theme addon bundle like some other premium addons. Users will need to get it separately. https://thimpress.com/product/frontend-editor-add-on-for-learnpress/
For customers who bought Eduma theme, they will get a coupon 35% discount off
. Please send me a request to edusupport@thimpress.com with subject “Temperies01 – Eduma Support” to get the coupon.
Cool!! I already sent the request, waiting for the coupon. Thanks
Hi! Pre-sales question. Is it possible to give acess to particular course only to persons who buy it in a funnel? I don´t want to show all courses to everybody, but rather make a pre-selection so when they login, the courses they bought are already in their dashboard. Is it possible? Thanks