5515 comments found.
TNX for mr.asadi
Hi Jane, Thank you for the comment. I don’t understand if you need help with a specific item. If yes, please let me know. Thank you
Is there a way to hide the listings exact location on the front end?
Hello capitalvacationrentals, We don’t have this option but I saved your feedback on our wishlist. Thank you
Hi , how can add a payment cut between the renter and his client for using my site! example on th ski demo I have people who list their items and people who rent those items , how I can get my percentage when the payment is made?
Hello Abdelmoula1, Thank you for the comment. We have a SERVICE FEE option in theme admin (deducts from total booking ) and goes to Admin paypal or stripe. Please see this help https://help.wprentals.org/article/1-20-how-to-work-with-deposit-fee-and-service-fee/ Thank you
HI guys , how I can customize the add new listing properties , I’m using the ski demo and I’m renting music supplies , a lot of properties that come with the theme that I don’t need and also I need to have new one like music instrument categories … thanks
Hello Abdelmoula1
Add your custom fields – https://help.wprentals.org/article/property-custom-fields/ and delete those from demo
Add your features and amenities and delete those from demo – https://help.wprentals.org/article/listings-features-and-amenities/
Rename categories – https://help.wprentals.org/article/property-custom-taxonomies-category-what-do-you-rent-city-and-neighborhoodarea/
Rename labels for categories – https://help.wprentals.org/article/1-30-how-to-manage-submit-form-fields-and-mandatory-fields/
If you need further help please contact us through client support http://support.wpestate.org
Thank you
Hi there, I have some questions for you after using the Ski rentals demo.
1. Do users have to login to purchase? 2. Does the “Instant Booking” button add an item to the cart or does it proceed to checkout? If not, what happens if someone wants to hire ski boots and skis? 3. How can I accept credit cards if Stripe isn’t available? Does it work with Braintree?
Hello jsquared_
Thank you for the interest in our theme
1. Do users have to login to purchase? —> To send booking requests, or make payments – yes.We don’t have cart system.
2. Does the “Instant Booking” button add an item to the cart or does it proceed to checkout? If not, what happens if someone wants to hire ski boots and skis?
—> We don’t have cart. We have booking requests and optional you can add extra booking items to each property – https://help.wprentals.org/article/1-20-add-extra-options-in-booking-form/
3. How can I accept credit cards if Stripe isn’t available? Does it work with Braintree?—> We don’t have support for other merchants than Stripe and Paypal.
Thank you
Hi, how to delete and do a new demo import ?
Hello precisionski
Reset the installation and start over
https://premium.wpmudev.org/blog/reset-wordpress-website/You will be asked to add the license key again after reset.
Thank you
On the sign up/register modal, how do i change the verbiage of “Start Listing Properties” to something like “Register Now”
Hello capitalvacationrentals
Thank you for the comment.
Please see this help https://help.wprentals.org/article/how-to-modify-theme-text-in-english-with-poedit/
For further assistance you can contact us through client support as well – http://support.wpestate.org
Thank you
Hi, couple questions…(Capitalvacationrentals.com)... on the actual property listings, how do i change the color of the title? Also, within the profile page under my bookings, how do i change the color of the details? I have a dark background, so it is very hard to see this information, because it is also dark colored.
Hello again
For title – to me that means this http://prntscr.com/nut1a4 You wish to change white to something else? Or it’s a different title?
For 2nd question – please send us a ticket with the credentials you have because a new account – shows me this kind of dashboard http://prntscr.com/nut2ae I don’t see the dark background and I am not sure if it’s specific to a booking unit or something else. It’s too difficult to advise without seeing the page you see
For further assistance please contact us through client support as well – http://support.wpestate.org
Thank you
Hi, What should I do, if I already copied the Google Maps API code the the right box and when I try to see it on the website how does it work, it says instead of the google maps,:,,Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” Please help me
Hello ratabalint
The error shows only if the API is not correct.
You can check the error from google by looking in browser – right click – inspect element
You need to check the API key setup as well – https://help.wprentals.org/article/google-maps-api-unable-to-load-the-map-and-shows-error-this-page-didnt-load-google-maps-correctly-see-the-javascript-console-for-technical-details-2/
For further assistance please contact us through client support as well – http://support.wpestate.org to see your site
Thank you
Hi, how can I remove the upload ID function and the Email for receiving Pay Pal payments?
Hello – Please see this help https://help.wprentals.org/article/my-profile/
For further assistance please contact us through client support as well – http://support.wpestate.org to see your site
Thank you
I’m using wpml translation plugin but i’m unable to translate the FEATURES & AMENITIES and the listing labels in the options, i need your help. regards
Hello castorr
Please see this help https://help.wprentals.org/article/how-to-make-features-and-amenities-register-in-wpml-string-translation/ created with WPML support
Thank you
Hi, how can I delete the function, invoice maker, and I would like to have just the button ,,confirm booking request” or ,, cancel booking request”. I dont want to gave the opportunity for the users to make their invoice trought the website cos this is not a legal invoice in Hungary. Please help
Hi ratabalint, Thank you for the comment. The invoice is just an information tool – not a legal invoice. It allows owner to add discounts or add extra elements – and that’s what it is used for. It is not a legal document so you can keep it.
The confirmation of the booking will show in a list details of payment (how many days, how much total) and if you remove this info, would need to modify the entire confirmation process but I don’t believe you need to do that since it’s not an invoice to be printed for accounting (only to track total costs for the booking – which should stay for people to know what they need to pay)
Thank you
Hi, which css code can I remove the Facebook Url, Twitter Url, Linked In Url and so one… from the profe page?
profile page
Hello, Thank you for buying the theme. Please see this help https://help.wprentals.org/article/my-profile/ Thank you
Hello. Is it possible to use the elementor plugin instead of Visual Composer in future updates?
Hello Mehdi, We have on our wishlist this, yes. But I don’t have a timeline.
Thank you
Hello, A pre-sales question.. Is it possible to install a Virtual POS? In my country it is not possible to work with Stripe or with Paypal. Regards
Hi, It’s not a theme option. I don’t know if Virtual POS Is something you can do with custom work in WordPress. I don’t have experience with this merchant system. Thank you
Hi SIr,
there is some problem to uploading images showing error
“You cannot upload more than 10 image”
HI. You can change the max number of images from theme options – https://help.wprentals.org/article/1-30-how-to-manage-submit-form-fields-and-mandatory-fields/
Thank you
Hi, I was trying to get suppor from wpestate website but don’t remember the password and your password recovery doesn’t work (no email being sent). I’d like to know whether it’s possible to have the owner’s pages in another language other then English. The frontend should be in English though. Thanks
Hi folivuk, Thank you for the comment. If you need help to reset the password you can send a message from here as well – https://themeforest.net/user/wpestate and will help.
The multi-language system – I am not sure if the plugins we’ve tested can do what you wish. I think WPML may be able to show the not translated page if it doesn’t exist – and you can use only for specific pages. But has to be checked for confirmation.
Thank you
Hi,can you please give me a regular email that I can contact? Your recovery doesn’t work, I’ve tried a million times and it’s very frustrating…
Hello, I emailed you a few minutes ago. The email you wrote me wasn’t in the system. Maybe it’s a different email that you registered in support, but the one you emailed me from yesterday wasn’t in the system. I created an account and email it to you – I wrote to f**.@gmail.com – please check my email (note that email is not written here at all). Thank you
Hi, I got yuur email, but in the process of setting my new passwrod for the account you created for me ‘m getting the following error: We’re sorry, but we could not locate your account. If you are having issues try copying and pasting the URL from your email into your browser or restarting the reset password process.
I made it!
Thank you for the follow up.
Is it possible to customize the theme for recurring monthly payment by stripe for rentals instead of whole payment at one go?
Hello, we don’t have this option. Thank you
In the EWW Image settings under Basic, there is an PDF Optimization Level option, that is currently set to “No compression”, should that be set to pixel perfect as well or just leave that setting alone? Thanks so much for always helping out!
Hi jayevans123, Thank you for the nice feedback 
You can ignore this setting. Thank you
Question, I have been regularly clearing the cache through the “Clear WpRentals Cache” button but was wondering if I should also be clearing the cache in my hosting as well. Thanks so much!
Hi jayevans123, Theme cache clears automatically as well – We explain here what is does too if you wish to read all details https://help.wprentals.org/article/how-to-enable-or-disable-wp-rentals-theme-cache/
The cache in theme is a different kind than server (or plugin cache). They cannot be triggered from the same button.
Thank you
