3847 comments found.
How to embed Tripadvisor reviews to my website
Hi,
The theme doesn’t have that feature. But not sure if TripAdvisor provides some kind of snippet code or not. If they do then you can place their code.
Greetings,
Awesome theme 5 star!
I need to move the widgets in the booking-bar on the bottom of the page in mobile view.
“tourmaster-tour-booking-bar-widget traveltour-sidebar-area”
Basically this has to go at the end of the page after the tour info and tour review.
what to do?
Thank you
Thank you so much! Glad you like the theme 
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, just wondering whether the whole payment solution can be turned off completely for this theme i.e. all the functionality minus the booking process?
Cheers
Hi,
It’s possible to do. Thank you for interest
When you say it’s possible that could mean with lots of coding required. Is it a relatively quick/simple thing to turn off?
Hi,
It can quick/simple turn off: https://imgur.com/OiVPFkl . I hope it’s help your decision now.
Hi, I am interested in this website template https://demo.goodlayers.com/traveltour/landing. However, before I purchase, could you tell me if this is extendable on a mobile app?
Hi,
First of all, Thanks for your interest
Sorry, we don’t have the app version. You can open the site in mobile with responsive feature.
Hello dear support, I have upd theme but i have error message Briefly unavailable for scheduled maintenance. Check back in a minute.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi there I really don’t understand why I have a total page size of 30mb and the demo only 15mo ( besides the images they are web optimized)
I can’t really answer that as well. Mostly it depends on images on the pages.
However, you can inspect file size on the page by using Inspect mode: http://take.ms/yqsdI (open inspector, click on Network tab and then refresh the page, then click on size to sort by size.)
Hey, Is there a way to give the price based on age? especially for children.
Hi,
Yes, you can assign different price for adult and children.
Cheers!
I meant, for example: children over 12 must pay more than children under 12
Oh sorry, we don’t have that. Here’s the option we have : http://take.ms/3v2Lf
Congratulations! Awesome Work! Im loving it!! How the customer can add a review? I activate Review and check all settings but there is no form where the customer can write a review. I found only that i can write one manually.
Hi,
Thanks for choose our theme and glad you love it!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, another pre-sale question: like in woocommerce, where you’re able to create variable products with different attributes – is your custom package option like that? I’ve seen your example, but I’d like to know whether I’d be able to add variations like 5 stars – 1 night, 5 stars – 2 nights, 4 stars – 2 nights etc and then have the details on the page reflect which ever option is chose?
Another question I have is if your enquiry form on individual tours pages is related to each individual page? If I had to send an enquiry through on “Africa – Amazing African Safari” tour page, will the seller of that tour receive an enquiry relating to that particular tour?
Hi,
1. You can create unlimited package in one custom package, but we don’t have variable option like woocommerce.
2. The email will only send to admin email setup in Tourmaster option only, we don’t have an option to send it to multiple users at the moment.
Thank you for interest by the way
Hi, could you please clarify
1. The examples I mentioned are something I’d be able to do? Which part is not like woocomerce?
2. My question was not about multiple users, I was asking if someone made an inquiry on a specific tours page, would the email that’s received, be related to that specific tour or is it a general enquiry form that’s not directly linked to that tour page? i.e “you have a new enquiry about Africa – Amazing African Safari”
Hi,
1. The variable can’t create like woocommerce, it’s fixed option in our tour system, you can check the variable option in our screenshot here: https://cdn.goodlayers.com/traveltour/wp-content/uploads/2017/01/feature-2-zoom.jpg .
2. Yes, it’s specific tours page and you can setup tour name with a link in email details.
Thanks for your response, I understand that part. The first thing you mention in “What’s new in version 2” is the creation of custom packages in tours – this is what I’m asking about. https://ibb.co/52DrPdJ
In the screenshot you show the amount of days and seats available – would I be able to rather show a star rating to choose from with each having their own price?
Hi,
Our custom packages can’t creat depending the different in attributes, sorry for the confused.
The next question about star rating, you mean filter by rating? If it’s, it’s possible. You can try the star rating filter in sidebar in tour search page: https://demo.goodlayers.com/traveltour/search-tours/?tour-search=&tax-tour-activity=&tax-tour-destination=&duration=&date= .
Not sure what you’re saying – this is what I mean: https://ibb.co/wQs9KYs – can I do this?
The question above is my last question that I’m trying to get clarified. I’ve made a mockup to show you what I’m asking. Please have a look in my previous message
Hi,
Thank you so much for your mockup. It’s clarify now, If the star rating just the title of tour package, it’s possible to do. I think you want asked about the rating filter in here: https://imgur.com/Pb3CKYj .
Thank you. Would I be able to setup a price for each package for that tour? Simple explanation: 1 star = $50, 2 star = $100, 3 star = $150. Could you show me a screenshot from the admin side of setting up a custom package.
Hi,
You can check it in here: https://imgur.com/6N4HqQn .
An your support platform doesn’t work https://goodlayers.ticksy.com/ I get: 503 Service Unavailable
Can you try again? It should be good now.
Yes, works fine after update, thank you
The last wordpress update break Tourmaster plugin, you have to update it as soon as possible
Hi,
Can you update Tour Master first? We updated it for new WP version already.
Hi GL team,
A suggestion for register function: even open the reCAPTCHA, there are still lots of fake email addresses to sign up the new accounts, and originally there is no way to verify the email authenticity. So, can you develop a function to verify the email address? Such as by sending a verification code or verification url to the email, and user need to fill the code out or click the url to activate his account.
Best Regards
Hi,
Unfortunately, we don’t have that function in our theme, please consider to customize it instead.
GoodLayers Team
hello, i have currently no support to ask these questions, i would like to my emails the amount of adults that booked and the amount of children, not the total of the 2 i would like to add them individually, i added these fields to the emails but they dont work: i would like to know the amount of adults, children, address, country and phone number i checked the theme documentation but i cant see the codes thanks in advance and love your work {tour-adult} {tour-children} {contact_address} {country}
Hi,
Unfortunately, we don’t have shortcodes for it in email message, it will requirement customize if you need something like that.
GoodLayers Team
how can the traveller make a paymeny before Transaction Order send to dashboard i need the order send if only the traveller make the payment ????
hm, sorry but the system can’t do that.. Normally, the transaction will go first as ‘pending’ status and then admin can approve or deny it later.
Thanks for your interest by the way
is updating to version 4 an issue if running version 3.01?
Hi,
Nope it shouldn’t be. But make sure that you didn’t modify the theme code before unless you have to do it again.
You can read more here : https://goodlayers.ticksy.com/article/1893/
Hi. I’m almost ready to buy the item. I have two queries, the first … This theme is for wordpress? second question? Can I use the same theme on two websites, for the same costumer? thanks for your reply.
Hi,
First of all, Thanks for your interest
1. Yes, it is.
2. Is it under the same domain or different?
Hi, guys. Thank you for your reply.
I already bought it and I love it. Of course, it is not installed yet.
Yes. they are different domains. Is that possible?
I have another question. If I buy help for installation in wordpress, do you do it exactly like the demo? I am learning and I do not know how to do it.
Thank you so much for your help.
Best regards,
Alejandro
Hi,
Thanks!
Sorry one regular license is allowed for one website in this case.
About installing theme and demo please check this out : https://www.youtube.com/watch?v=licSuqJVcto&list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73&index=9&t=0s
Hi, How to limit content length in blog post? The blog height is not equal in my website.
Hi,
I’m not sure where is the blog post you want mentioned, but you should be able to limit it in blog page builder item.
Screenshot: https://imgur.com/undefined .
GoodLayers Team
Hi again, I love the look of this theme and I’m looking to purchase this, but am worried for my client about the independence from Woocommerce and the ability to add additional functionality. You mention the ability to embed third party systems for the reservation bar – what does this entail? What systems are you referring to? Would using a different booking system like WooCommerce not allow the use of the tours layout or would it still be functional?
Hi,
Our theme and tour system working separate with woocommerce, so if you want embed third party systems, it will requirement a lot customize work to do it. It’s similar to the question about the woocommerce and tour layout, it will requirement customize work too.
Thanks for your interest by the way
GoodLayers Team
Hello there, a pre sale question please.
It it possible to use another theme but keep the booking engine? Or is it tied to the theme?
Thanks
Hi,
In this case, you may consider Tour Master plugin from us instead : https://goodlayers.com/tourmaster/ It’s the same tour system within this theme, just not come with the theme.
Thanks for your interest by the way
You have done Grate work…
I want to buy it but I have few presales questions:
1) can you please add any of indian payment gateway in it.. (without indian payment gateway it is not use for us) if you add indian payment gateway (payumoney/instamojo) in the script the more indian users can purchase your theme.
2) can the admin work without login into wp-admin (i don’t want to show other admin user that this is based on WordPress)
3) can you please give me demo of admin panel.
4) can front-end user search/create the package as per there search criteria.
Please reply….
Hi,
So sorry for late reply.
1. We don’t have built in plugin for Indian payment but there’s a third party plugin developed by third party dev for Payumoney for our system : https://plugin.goflytour.com/
2. No, admin needs to add tours or check payment via wp backend only.
3. Unfortunately, we don’t have it. But you can see how the theme works here : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73
4. user(customer) can search for package but can’t create. Only admin or tour author(custom role that admin create) can create tours.
Cheers!
