11999 comments found.
what’s going on with your documentation. The page is not accessible.
Hey the Samcomm,
Hope you’re doing well today! 
That’s strange, it’s working fine for me. Can you try accessing it once more please?
Go to our Knowledgebase
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk | Facebook Community
Demo site is not working.
Sry….its working now.
But still cant find a perfect demo.
Hey there keshavsays,
Thanks for getting in touch 
Great to hear it’s working, I have tested and is working fine on my end now.
Have you taken a look at all our demo sites here?
Feel free to get in touch with us via our contact form so you can elaborate in detail what you’re looking for 
Please Also Checkout Our Presale FAQs
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk | Facebook Community
Hi, is it possible to make listing detail Page style for full one banner image ?
there are 4 stiles but there are no full one image slider or image. is it possible ?
Hey there shiyanthan,
Hope you’re doing with today! 
I’m not sure I understand, can you clarify with more details please?
Looking forward to your reply!
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk | Facebook Community
PLEASE NOTE: Original comment has been removed as it includes another product’s name. But your entire comment is available below with the product’s name in asterisk. Thank you.
Hi, Pls check below link
<link-removed>
is it possible to listing detail Page full image banner. ?
We currently don’t have that style but you can try the following listing details page style 4 http://prntscr.com/nzby3a
If you need further assistance please kindly head over to our help desk.
Click Here for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi, can I get more information on your payment hooks plugin? Where can I download it and do you have some documentation?
Please kindly open a ticket regarding this and our team will help you.
Click Here for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi There, Is there option for the website users for selling products?
Hi Anirudhkr,
As a site admin can use any WordPress e-commerce extension (incl. WC, EDD, etc) as long as it allows to manually insert [SHORTCODES] on any page, individual listings (description box and FAQs supports HTML) or use widgets to show in the sidebar (globally on archive or listing page but not individual listings). But a business owners cannot add or sell physical or digital products out-of-the-box.
We have an article on this here: https://docs.listingprowp.com/faq/can-i-use-any-third-party-plugins/We have our own built-in checkout system for business owners to purchase pricing plans, to promote listings using Ads Campaign and Paid Claim.
For more details please also read why it isn’t integrated with WooCommerce out-of-the-box: https://listingprowp.com/news/why-we-will-never-integrate-woocommerce-with-listingpro/
Hope this info helps. If you need further assistance please kindly head over to our help desk.
Click Here for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi Team, do you have any option that home page map can detec your exactly location and also point it into the map? in my page once the homepage is loaded it goes to a place a not to my position in the map: http://thetravellersapp.com/
LaboralArgentina,
The home page banner can auto detect the location as seen in the screenshot http://prntscr.com/nzbw2g
But I am afraid it’s not compatible with the map.
But please open a ticket regarding this and check with the support team if there is a quick work around this.
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi team, i want to use the theme only to display historical places, theres any chance to have a custom field to upload audioguides in the listing?
Hi yes you can use wordpress default media system to upload audios and embed in the description box easily. I event tested it see http://prntscr.com/nzbqzq
Checkout this tutorial https://www.sitepoint.com/4-simple-ways-add-audio-wordpress-site/
If you need further assistance please kindly head over to our help desk.
Click Here for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
It really would be super helpful if you had examples of some of the settings, such as listing options slider 1, slider 2, etc. It’s hard to guess at what the site will look like with no more detail.
Dear Andreao,
Thank you for your feedback. We have noted it and our team will review it and consider it for future update.
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
You mentioned editing home page through Bakery but when doing so, all I see is the listing post section. I am familiar with this and there is nowhere it allows you to edit. There should be an easier way to edit text on the home page. If we want to say “Latest Listings” instead of Exclusive, why is it so difficult.
Andreao,
Yes you can definitely change the text as you wish. Please see the following screenshot for instructions.
http://prntscr.com/nyohm2If you need further assistance please kindly head over to our help desk.
Click Here for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hello, i have one question. I notice on my ads for Top of Search and Widgets works fine, but i notice only the Top of Search works with the listing categories and location, i mean i see the ad only on the city of the listing are locate. But on Widgets/Sidebar ads i see them on every city and every categories! how can i make them show up only for the specific cities/categories just like Top of Search ads? i want to be able to place ads by cities or categories, but not nationwide!.. In advance, thanks for your time and replay!.
This need further investigation by our team so they will require your site and login details.
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hello, i just send my login info to support department, please see my ticket # 17062. Last year i ask 2 questions that have never got answer or reply. Thanks!
ypzmarketing, please check your ticket here. Our team has already responded.
Is it possible to create a directory where the top level is a list of locations, then it drills down into a list of offerings, and then takes you to the list of businesses? On the demo sites it seems like it goes from location to all listings within that location, but with an ability to filter by category. Essentially, I am looking to have an additional step where you select the category BEFORE seeing list of all offerings within a city—I do not want to filter all categories within the same list (as seen here: https://classic.listingprowp.com/location/chicago/ ).
Thanks for your help!
Hi,
Sorry for the delay. Please see the response below:
Is it possible to create a directory where the top level is a list of locations, then it drills down into a list of offerings, and then takes you to the list of businesses?
Can you please explain what you mean by “list of offerings” also if you can provide a real live example that will be more helpful.
On the demo sites it seems like it goes from location to all listings within that location, but with an ability to filter by category.
You can read how the search work here. https://docs.listingprowp.com/knowledgebase/how-does-listingpro-search-works/Essentially, I am looking to have an additional step where you select the category BEFORE seeing list of all offerings within a city—I do not want to filter all categories within the same list…
The the SEARCH on home page has WHAT and WHERE.
WHAT already includes category. In the below screenshots the CATEGORIES are highlighted with red underline.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Thanks for the quick reply. I put together a really rough prototype of what I am trying to accomplish: https://pr.to/SH3DQX/
I am trying to ultimately not use the search functionality so much, but let users browse and filter. Per the prototype, you start by selecting a location. Next, you are shown all the services within that location. Then you select a service and are shown all the sellers of that service, which can then be filtered by price or other attributes. Does that make sense?
Yes you can possibly achieve what you like but there will be quite a bit of work you need to do.
In the default system when add a WP Bakery element you have following options
SELECTED LOCATIONS (Home Pg) > ALL LISTINGS (Results Pg)
SELECTED CATEGORIES (Home Pg) > ALL LISTINGS (Results Pg)
ONE LOCATION + ONE CATEGORIES (Home Pg) > ALL LISTINGS (Results Pg)
So there is no middle page like you showed for selecting services but like I said you can figure out a creative way to achieve what you want with quite a bit of work around. You may also request for modification based on your requirement.
If you would like to further discuss this please contact us via our profile page click here
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hello! I have pre-sale questions: 1. For Paid Pricing Plans is there a limit of those and can you change what info to show – For ex. for free listings – just basic info with very short description and a phone #, for next level add logo and their URL, for next level – Images, videos, multiple location selection.. etc… 2. Also for paid plans – is there a special filtering that the Premium listings show first, then lower level, and then free (ignoring the NEARBY if it set to 50miles and Premium listing is 100 miles away for example). 3. Is there an option to add Nearby option to the front page search? 4. Can you manually set a default geolocation search in back-end if not – what is the pre-defined radius? Thank You.
Hello! I have pre-sale questions:
1. For Paid Pricing Plans is there a limit of those and can you change what info to show – For ex. for free listings – just basic info with very short description and a phone #, for next level add logo and their URL, for next level – Images, videos, multiple location selection.. etc…
You can create UNLIMITED plans. You get several options to customize the pricing and also limiting or extending features to individual pricing plans.
KEY FEATURES
- Auto-Recurring with PayPal & Stripe
- Offer Coupons to businesses to sign up.
- Category based Pricing Plans
- Charge Monthly or Annually
- Amazing new designs for pricing plans
- More control on pricing plan options for listing details page.
For more details read https://docs.listingprowp.com/knowledgebase/what-are-different-pricing-plans-types/
2. Also for paid plans – is there a special filtering that the Premium listings show first, then lower level, and then free (ignoring the NEARBY if it set to 50miles and Premium listing is 100 miles away for example).
The Promoted listings (via Ads Campaign) will show first and then organic.
Read more here https://docs.listingprowp.com/knowledgebase/how-to-start-an-ad-campaign/
3. Is there an option to add Nearby option to the front page search?
Currently that’s not an option but thank you for your suggestion. We will consider this for future.
4. Can you manually set a default geolocation search in back-end if not – what is the pre-defined radius?
There are quite a few settings you can change when setting up near me (radius) feature. see http://prntscr.com/nykdu4
Hi there, we added an SSL certificate to our site and now when a user logs in they see that they logged in but get redirected to the homepage and can’t access the dashboard anymore. Any idea of what to do.Many thanks for your help and time, Ulf (https://www.findadesigner.com.au/)
This need further investigation by our team so they will require your site and login details.
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hello when u will update the theme the mobile theme not look good waiting for update the status of my jet v
You must be using the default responsive. Please switch to mobile x (app view). Follow the instructions here https://docs.listingprowp.com/knowledgebase/how-to-configure-the-mobile-app-view-correctly/
If you need further assistance
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hello
possible to add video from youtube to listing and group all photos from customer review on sidebar ?
Dear Toromfhd,
Yes you can add video from Youtube and other video site on listing details page.
I have demonstrated it using VIMEO below but you can do the same with youtbe.
As a SITE-ADMIN you can embed additional videos in description box from backend.
Currently grouping all photos from customer review on sidebar is not an option.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi – I have been trying to purchase this theme, but every time I get to checkout the price changes from the $41 advertised to 69$. Whats up???
We are sorry the offer you are looking for has ended on June 4th.
you should change the price then – it is misleading.
We are extremely sorry if there was any confusion. We did change the price. It’s possible there was a delay due to caching or CDN. Thank you for your support and cooperation.
Hello, I am also interested in the service mentioned above by “Ipeixoto92”
How much would it cost?
Hey there brilho,
Hope you’re doing well today! 
If you’d like to modify according to your business needs. You may consider requesting a free quote by filling out this form.
Hope this helps! 
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk | Facebook Community
Hi there! I would like to know if you provide a custom service, because this awesome theme has almost everything I need in my service portal, but I need an option that allow user to select an state of my country and second field load the cities of states.
Example: user select “São Paulo” then in the second field load 20 cities. Is it possible to create this funtion through a custom service?
Hey there Ipeixoto92,
Hope you’re doing well today! 
If you’d like to modify according to your business needs. You may consider requesting a free quote by filling out this form.
Hope this helps! 
Please Also Checkout Our Presale FAQs
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk | Facebook Community
Ok, I will check it out. Thank you!
You are most welcome! 
Hey,
Just wanted to leave a quick request for the dev team.
Could you please make it so the video block you can just use embed code or allow it from other sources other than just YouTube please.
Would really appreciate that.
Thank you!
Hey there Rickeo,
Hope you’re doing well today! 
I’ll be sure to share this suggestion with our product & development team.
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk | Facebook Community
Rickeo,
Actually the listing submission video option is not limited youtube.
I have demonstrated it using VIMEO here.
As a SITE-ADMIN you can embed additional videos in description box from backend.
If you having an issue with the videos playing please open a ticket.
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Can you advise me on how easy it is to change the listings page, does the theme give me options to add/edit and remove elements on the listing page?
Hi Luke86,
It’s very easy to customize the listing details page.
In Theme Options you can enable/disable options for listing details page.
There is more details provided in this article. https://docs.listingprowp.com/knowledgebase/how-to-customize-listingpro/Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community