271 comments found.
Are there viruses in this theme? I dont want to purchase if there are viruses, the person above purchased the theme and now claims there is a virus, his website shows as unsafe to go to??? what is happening with this theme?
Does anyone answer these? the person who reported the virus was 9 days ago and it looks like he has no response. Are there viruses with this theme???
Hi, there is no viruses in the theme as the theme has been inspected on various level including envato.
Thank you and best regards
Thank you for replying, I will purchase the theme, hope there are no issues like bestdeveloperpro has noted with viruses
Great. If you run into any issues do open a support ticket on support.anpsthemes.com and our staff will be glad to help you. Thank you and best regards
Thanks , I submitted a ticket, I need the main-slider for slider revolution (it says its missing. It wasnt included in the demo import install and I would like to at least have the text and buttons for the slider, I cam import my own images.
Hello ANPS theme i am receiving virus when i installed theme and recommended plugins Please help me as soon as possible there is viruse in your theme please solve my problem
(i installed theme two times, both the time i got viruse in my website which corrupted the website and all the wordpress files are removed , i installed it under amaccountants.ca why this happens i created my website 2 times both the times i face same problem please help me as soon as possible .)
Hi, there is no viruses in the theme as the theme has been inspected on various level including envato.
Please do contact your hosting provider regarding this issue as infection can happen on various stages.
We can offer our services, however this is not covered in support.
Thank you and best regards
hello I received corrupted files and folders in my public_html two times after add theme and all recommended plugins i am not asking for any support i want only my theme and Protected plugins in the theme .
Hi, I understand, however as I mentioned the theme is not infected with any kind of virus, the sales themselves testify on that.
Did you try to re download and install it from another computer on another hosting?
i installed theme two times, both the time i got viruse in my website which corrupted the website and all the wordpress files are removed , i installed it under amaccountants.ca why this happens i created my website 2 times both the times i face same problem please help me as soon as possible .
Hi, Your theme si very nice, simple and easy to use. Just one question – I cannot find where to edit the blog/news page. Not single post, the blog page with the list of the posts. Thank you
Hi, the page in question is not editable via pages.
you can however change the settings and layouts either in theme options or if you used the blog shortcode on the blog page to call in blog posts.
For further support I suggest you open a ticket at support.anpsthemes.com.
However I do see that your support has expired. I recommend extending it.
Thank you and best regards
Thank you for answer, the problem is, that I am not able to find any blog settings in theme option. Now I have full articles shown in the list, I want to change it, like is in demo, but cannot find it.
I know my support has expired 
. Thank you for your time and keep doing such a great job!
No problem and thank you for the nice words! Can you tell me which demo did you install or see?
Here is the demo: http://anpsthemes.com/accounting-demo-1/news/ But mine articles are fully shown in the News/blog page. And cannot find the setting in admin.
One option is on the single post itself in upper right corner you have a button called screen options, it will drop down additional options, one from them is called excerp do check that one and you will get an option in the bottom of the single post to enter a short description.
Also do check under settings -> reading, a setting full text or summary.
In any case I recommend inserting excerp description separately as with this you have more control.
Hope I helped, sadly for more, support is required trough our support panel as in that why our staff can better help you.
Thank you and best regards
Great, now I finally changed it. Thank you and I am almost sure to find another issue which brings me to extending the support. Thank you
You are very welcome. Best regards
Hi, is there an update for the theme that includes new versions of Slider Revolution & WPBakery Page Builder? Thanks!
I saw your instructions on here https://anpsthemes.freshdesk.com/support/solutions/articles/5000507163-how-to-update-visual-composer- but the version is 5.7 and the latest version of the plugin is 6.0. Slider REvolution is up to date. Thanks!
Hi,
thank you for contacting us.
At this moment WPBakery plugin version 6.0.1 has too much bugs and we don’t recommend to use it. Once it will be more stable we will update on our server and you will be able to update it from our server.
If you have any questions, do not hesitate to contact us.
Thank you and Best regards
trying to import demo content, any sugggestions?
Warning: include_once(C:\xampp\htdocs\OM/wp-content/plugins/anps_theme_plugin/importer/wordpress-importer.php): failed to open stream: No such file or directory in C:\xampp\htdocs\OM\wp-content\themes\accounting\anps-framework\classes\Dummy.php on line 36
Warning: include_once(): Failed opening ‘C:\xampp\htdocs\OM/wp-content/plugins/anps_theme_plugin/importer/wordpress-importer.php’ for inclusion (include_path=’C:\xampp\php\PEAR’) in C:\xampp\htdocs\OM\wp-content\themes\accounting\anps-framework\classes\Dummy.php on line 36
Fatal error: Uncaught Error: Class ‘WP_Import’ not found in C:\xampp\htdocs\OM\wp-content\themes\accounting\anps-framework\classes\Dummy.php:37 Stack trace: #0 C:\xampp\htdocs\OM\wp-content\themes\accounting\anps-framework\dummy_view.php(5): Dummy->save() #1 C:\xampp\htdocs\OM\wp-content\themes\accounting\anps-framework\admin_view.php(60): include_once(‘C:\\xampp\\htdocs…’) #2 C:\xampp\htdocs\OM\wp-content\themes\accounting\anps-framework\helpers.php(1314): include_once(‘C:\\xampp\\htdocs…’) #3 C:\xampp\htdocs\OM\wp-includes\class-wp-hook.php(286): theme_options_do_page(’’) #4 C:\xampp\htdocs\OM\wp-includes\class-wp-hook.php(310): WP_Hook->apply_filters(’’, Array) #5 C:\xampp\htdocs\OM\wp-includes\plugin.php(465): WP_Hook->do_action(Array) #6 C:\xampp\htdocs\OM\wp-admin\admin.php(253): do_action(‘appearance_page…’) #7 C:\xampp\htdocs\OM\wp-admin\themes.php(10): require_once(‘C:\\xampp\\htdocs…’) #8 {main} thrown in C:\xampp\htdocs\OM\wp-content\themes\accounting\anps-framework\classes\Dummy.php on line 37 The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
Hi,
thank you for contacting us.
Did you install all required plugins before inserting demo content? From this error log it seems like anps_theme_plugin is not installed.
Thank you and Best regards
Hi, If i download the theme in my profile, it’s gonna be latest version? thank you.
Hi, yes, however new WordPress update is coming and new Woocommerce update is already here, so there will be another version comming soon. Thank you and best regards
Hi. I installed SSL on my server and domain, but when i use the theme, the website isn’t secured with the green bar although the website is https://, is there a file i need to edit or something?
Hi, Please do open a ticket at https://anpsthemes.freshdesk.com so our support staff can help you out.
Thank you and best regards
Hi it’s sorted thanks! How do i remove the huge “Contact us” button in the menu? Or change the link at least?
Hi, could you tell me which demo did you install, or give me the link? Thank you
Accounting demo 10 the link is msforexgraduates.co.za
Hi, in Appearance -> theme options -> Page setup under Menu types, you will see a Menu button option, which you can uncheck.
Hope that helps. Thank you and best regards
All i see is “menu boxed” “menu on top (first page)”, and none of them are checked
Please open support ticket and include site url, wp-admin login data and right purchase code and we will help you.
Thank you and Best regards
Hello, I am thinking about buying this template but I do not see the tabs (horizontal tabs). Does it have them?
Yes. Horizontal tabs are also included. Thank you and best regards.
Thank you for your soon answer. Where can I see them?
If there are none on the demo. We can set it up tomorrow, since today work day has ended and our devs are not in the office anymore. Hope that is ok?
That is ok for me. Thank you!
Hi,
I have installed page here: http://new.pittmartin.com.au/cloud-accounting/ but I can’t figure out how to get rid of the page title above the slider. I have turned off the page title, breadcrumb in the page layout. Not sure what else I need to do?
thanks
Hi,
thank you for contacting us.
Could you please open a new support ticket: https://anpsthemes.freshdesk.com and include site url and wp admin login data and we will check what could be wrong.
Thank you and Best regards
Hi, we run a site with the accounting theme version: 2.0.8. I didn’t get notified that a new version is available in my backend that’s why I never did. Will it be save to update to version 3 or is there anything that might happen to the content of our site?
Hi,
thank you for contacting us.
2.0.8 version is already 3 years old and we can only suggest to make copy of live website and test it there. You will also need to update all plugins.
Please note that your support expired and you need to extend it for further support.
Thank you and Best regards
good day i need latest version of WPBakery, i have downloaded new theme files and plugin files and it is still outdated.
Hi,
thank you for contacting us.
Please check next article how to update WPBakery plugin: https://anpsthemes.freshdesk.com/solution/articles/12000025871-how-to-update-visual-composer
For further support please extend it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you and Best regards
How do I import the demo content? This theme is useless unless I can use the demo site…please help asap.
Hi. Demo content can be imported in apperance – theme options – dummy content. You can always open a ticket at https://anpsthemes.freshdesk.com so our support staff can better assist you. Thank you and best regards
Can someone help? I’m submitting a ticket now.
Thank you. If its something simple I can offer advice here if not, since its 11 pm here our support will with you in the morning at 8 am. I hope you understand. Thank you again and best regards.
The demo content importer has no files included with the accounting.zip theme…where are the files? I want to use one of the demos as a base to build out the site because of how beautiful it is.
The demos are installed trough theme options as I mentioned. For additional help, sadly our support staff will be more helpful. Thank you for your patience and understanding.
The “One Click Importer” tells me that the theme was installed with no demo files…where are the demo files. I can’t find them in the accounting.zip theme or the accounting-child.zip theme
We replied on your support ticket. Please keep conversation there.
Thank you and Best regards
BUG IN YOUR THEME – as descibed before from other customers, your logo not working in your theme, because it is hardcoded and loaded from your site:
I tried to find this link wihout success in your theme, should be fine a php analysis code
Hi, did you open a ticket at https://anpsthemes.freshdesk.com ? If you did please do send me the ticket ID so I can try and expedite the issue. And provide an update.
Thank you and best regards
Ticket is #7468 please fix it, this is a bug theme
I checked your site and front page logo in from accounting. We developed that front page logo can be different than on other pages. You need to change it in appearance -> theme options -> page setup and option front page logo.
If you have any questions, do not hesitate to contact us.
Best regards
Hello, first of all very nice theme—
on to my question: I’m trying to edit the style of the pricing table but I have no luck. I’ve found the code inside core.css but it doesn’t seem to read the code.
Any help would be appreciated!
Hi,
thank you for contacting us.
Please open support ticket: https://anpsthemes.freshdesk.com and include valid purchase code.
Thank you and Best regards
Hi there, a project I work on uses your theme and it’s great! Somehow however they have lost the entire comment.php file. Can you please provide it to me so that i can restore comments for them. That would be extremely helpful!
Hi,
thank you for contacting us.
Please open a new support ticket: https://anpsthemes.freshdesk.com and enter right purchase code and we will send you.
Thank you and Best regards
Thank you I have done so.
Hi there, how could i got your the same design footer in demo 5. Thanks
Hi, could you open a ticket at https://anpsthemes.freshdesk.com and provide us with your sites link. Thank you and best regards
i purchased the theme,but after installing the demo,i only saw a blank page on my homepage
Hi,
thank you to contact us.
Please open a support ticket: https://anpsthemes.freshdesk.com and include site URL and wp-admin login data and we will check it.
Thank you and best regards
Hi – we’re considering purchasing your theme but are wondering if Suhosin (PHP) is a part of it? Thanks in advance.
Hi,
thank you for interest.
We checked for Suhosin (PHP) and it is part of server configurations and not something inside the theme. The best way here is to ask your hosting provider if Suhosin is installed and ready to use. All our themes are coded by WordPress standards.
If you have any questions, do not hesitate to contact us.
Best regards
1) Hi I purchased the template and start to work with it, in your demo page-in the home page- the big image is end to end, when i add an image (Edit home page and add image) there are spaces on the right side and on the left side, i want like the demo page ’ that the image width is from end to end’ how can i do this?
2) i want to edit breadcrumbs. I want to shown it my own language. I mean I want to change “home” And I didn’t find the codes. Can you help me please ?
thanks
Hi, thank you for becoming our customer. Please if you would be so kind to open a support ticket at https://anpsthemes.freshdesk.com so our support staff can better help you.
Thank you very much and best regards!
