538 comments found.
Hi, recently I purchased kingster theme but I don’t have support right now. This theme is very good but it’s not good for SEO. Because it’s generate automatically internal links and that links show 404 error. Please tell me why it’s happening. Whenever I don’t have that links in my dashboard. That’s show in google search console. Help me please….
Can you provide page url that contain broken link and the broken url please?
Where can I send you broken links file?
You can post it here. Or if need privately, send to contact@goodlayers.com but please attach this url for our reference : https://themeforest.net/comments/22806232
Brother I have sent you broken link file with reference link on your email which you provided…
Sorry, which email that you used for sending email?
Hello, the preview button doesn’t works well, is it anything we can do to make it work? When I was preparing the page in a test hosting it wansn’t a problem, but know that is published is a problem that we can’t preview the changes,
thank you,
Sorry for the delay. The page builder doesn’t support the preview function. In this case, you have to press the ‘update’ button and view from frontend instead.
Does the theme work with Elementor?
Hi,
First of all, Thanks for your interest 
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
Hi, I bought the template a few months ago to develop a website. Now I wanted to migrate the website to another server and all the contents of the pages with PageBuilder have been removed, in other words they appear blank. My question is, can I export the contents of the pages with Page Builder to the other server? Thanks.
Hello,
What method did you use to migrate the site? There should not be any problem if you use a plugin like Duplicator. Many of our users have used it without any issues
Hi, It’s compatible with whe version 5.2.x?
Hi,
First of all, Thanks for your interest
Yes, it is
The Customer Support link is broken (it says 503 Service Unavailable), so I’m posting my question here.
I’m using toggles and accordions. But the CONTENT box for each tab is only a simple input box, with no options to format the content (bold, italic, font color, links, etc). On the Vertical tabs and all other places, the Content area has the font formatting options, but not on toggles and accordions. How can I put those options there, because after all this is a Content are, and we really need formatting the text there.
Thank you.
Sorry for inconvenience but could you please try to submit ticket again via this link : https://goodlayers.ticksy.com/
Our support site should be fine now.
Hello, is it possible to change the route ”/course” to another language? I try with locotranslate but it doesn’t work, thank you!
Hello,
You can change that by adding this code at the of the functions.php file(preferably in a child theme):
add_filter( 'gdlr_core_custom_post_slug', 'my_custom_course_slug', 99, 2);
function my_custom_course_slug($val, $post_type){
if($post_type == 'course') return 'my_slug';
}
After changing that, you may get a 404 error on these pages. For that you need to open admin panel and save the permalinks(wp-admin > settings > permalink) once.
Regards.
Guys i submitted an URGENT ticket in your support regarding course search/filter, please take a look!
Will take a look on your ticket now.
Hi! Can you please send me the PSD by email?
Hi,
PSD is included in package when you download from Themeforest.
Cheers!
Hello, kindly help me take a look at my page (igbobicollegeyaba.com), its showing error and not showing properly. Thanks.
It’s in maintenance mode right now so I can’t see. However, Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please also provide wp access so we can help checking.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I have disabled the maintenance mode. Here is my ticket id #2077061
Kindly check my ticket, I have updated it
issue fixed now. Sorry for inconvenience
Can anyone Tell me, What are the updates in Theme Version 2.0.0
You can check it here : https://support.goodlayers.com/document/changelog-kingster/
Hi there, is there anyway to test the site before buying?
Hi,
First of all, Thanks for your interest
Unfortunately, we don’t have the test site but you can view these videos to see how it works : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3tdbpG3zOnPxMPpZiV6KYUr
Hello, I would like to file a bug report for this theme. I am not able to change the size and the caption of the page title anymore on certain pages. Who should I contact about this?
With kind regards, Leander
Please make sure that you update the theme to latest version first, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
If still doesn’t work, please let me know.
Hello, I don’t know why, but the dropdown menus of the searching course has changed the background color into transparent, and you can see anything, I don’t know how to change it, or where is the option of that background color.
Thank you
Hello, Could you provide the page URL where we can see the issue?
Hello, yes, test.deostudio.com, thank you!
Thanks. You can change that by adding this css in wp-admin > goodlayers > miscellaneous > custom css/js > additional css option:
.gdlr-core-course-form .gdlr-core-course-form-combobox select {
background: #3b4b6b;
}
thank you very much!!
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Hello, how long does it take to answer a ticket?
I am having problems with required plugins installation. Need to install the plugin files manually (ftp) and can’t find the files.
I am not geting any answer from you at GoodLayers support ticket so far. Please verify. It is urgent.
Thank you.
Not sure what’s your ticket url pleasE?
Hi, Sir when We use image in promo Box and we bring mouse on that picture which we use in promo Box. then there picture name is showing on picture. why it’s happening?
hm, can you provide screenshot of issue please so we can see directly?
Hello! I’m very interested in this theme so I have some pre-sale questions:
1. Is it possible to add a right-sidebar on pages? Just like blog-pages?
2. If so, is it possible to add a custom menu there?
Looking forward to your reply.
Hello,
Yes, you can add a sidebar(right, left or both) to any page and it can contain any widgets including the Custom Menu widget.
Regards.
hello is there a way for the sidebar to be responsive on iPad ?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi,
I’ve bought your theme and it seems really good. A lot of options and it has got almost everything that I need.
I have just two questions: 1. Is it possible to display last 3 events on the front page, past or future events.. it would be great if it could be done because I don’t always have many future events and this section looks empty 2. Is it possible to use sidebar on the individual course pages?
Thank you and kind regards, Igor
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
