414 comments found.
Hi guys. Is there a demo account for trial? I want to try some features as a student but I can’t register on your demo web.
Hello, I am not able to install the theme core, the memory limit of the web platform is lower than the recommended, is there a back door of sort?
Hi tinklingd
Please contact us on the support forum then we will check more carefully https://thimpress.com/forums/forum/ivy-school/
Pre sale Question Does this theme come with all the LearnPress addons / Plugin. Or are there any other plugins needed to be able to utilize all the possible features? Hope to hear from you soon. Also if purchased i read somewhere that one needs to wait for you to email the learnpress plugin pack. How long does that take? assuming one wants to build this over the weekend. Thanks
Hi
The theme will include these add-ons: https://thimpress.com/product/learnpress-add-ons-bundle/
You can install the add-ons as soon as you imported demo data without contacting us to get the add-on.
When are you kindly going to answer my questions in the Forum? In a moment there will be a weekend and I want to finish my project! This is taking far too long!
Hello sitab
We’re working now and check your case asap
Hello. We are not happy with your service, Because every single request you are taking 24hours time to reply since 2 weeks we are interacting with you for this issue, We are losing trust from clients, kindly understand our problem, and give us quick solution Check out this : https://thimpress.com/forums/topic/top-menu-is-not-aligned-properly-in-mobile-view/#post-453205
Hello sudarvannan211
Under the support policy, we guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend). Sorry for the delay because of the weekend.
We’re working now and check your case asap 
student exam report card (result / marksheet) option is available?
Thanks for the concern, danielparkar2020. But this feature is not supported by now.
I purchased this them. my license is expired . But now wpBackery options is not working my event page. why this? I expect your replay
Hello
Are you using WPBakery to build your own event page?
yes . But not show back-end .only show font-end . How to fix ? . why not update?
Can you give me the link to take a look first?
How to give admin details ? Give mail ID
Send email to techsupport@thimpress.com pls
Hello guys, I just get this theme. I testing now. But I want to know if I can do this section with element with ivy theme. This looks like a tab but i like the way here is display, with three dots. and has a content with pictures.
https://i.ibb.co/Sy0dbdk/Untitled-2.jpgplease let me know if this is possible, Thank you.
Hi, the theme doesn’t support any elements display like that but you can try Step shortcode or Tabs shortcode http://prntscr.com/o45kla
Hello, is this theme compatible with WP Courses plugin? Thanks
Hello kostritsaalex
We haven’t tested the theme with WP Courses plugin so that we have no ideas about this. But the theme is built to work perfectly with LearnPress plugin. If you use another course plugin, I’m afraid that it will cause some issues such as style issue.
Hi,
I’m looking for a e-learning solution that uses Flashcards, and I could not found any reference to flashcards on your description.
Does your template allow the use of Flashcards on courses?
Thanks
Hello businessvip
Thanks for the concern but our LMS doesn’t support flashcards by now
Hello
We are not happy with your service, Because every single request you are taking 24hours time to reply since 2 weeks we are interacting with you for this issue, We are loosing trust from clients, kindly understand our problem, and give us quick solution,
Hello dzigital
Due to the different timezone, we are not able to respond immediately. But we always try to reply asap.
We’re working now and check your topics soon
Regards
Do i need to buy a plugin (like learnpress) for this theme, or is it included?
Hello SoeHoe
Thanks for the concern. LearnPress and LearnPress addons are included in the theme
PreSale Question: Does this have an admin dashboard so I can set certain users to have the ability to see who has taken classes and their progress?
Hi willlucas
You can add users manually and we provide LearnPress – Gradebook addon to check the learning progress of each users in admin.
Hi Thoa Kim,
We are not happy with your service, Because every single request you are taking 24hours time to reply since 2 weeks we are interacting with you for this issue, We are loosing trust from clients, kindly understand our problem, and give us quick solution,
Major issue with WPBakery Page builder – we have activated the theme license but still it is asking for plugin activate with official WPBakery login.
*If you can solve this issue within few hours appreciated or else we have to choose, alternate way Thanks for your co-operation.
I have no ideas why the issue happen on one of your 2 sites. As you can see, WPBakery is working fine on your another site, isn’t it? That’s it took lots of time to check the reason.
About the “asking for plugin activate with official WPBakery login”, just ignore that message. It comes from WPBakery page builder author because you’re not direct buyer.
Hi there, I want use two (many) home page demo (mix). But when i install the next demo, the previous demo will be delete. Could you pleased support me! I sent this ticket to your support system! Thanks so much!
Hi tieutubac
Sorry for the delay because of the weekend.
It’s impossible to mix many home. You just can use one of the demos.
Regards
Hi there, Do you have PSD file for all layout? Thanks!
Hi tieutubac
We provide PSD file when you purchase the theme
Hello sir presale question. It is possible student change his country and currency while he order course ? let assume website provide courses world wide for offline courses
Hi vahidshaik1901
Thanks for the concern. The theme and LearnPress doesn’t support this feature by now. But I think that you can use a third-party plugin to change the currency such as https://wordpress.org/plugins/woo-multi-currency/
hai, In ivy theme the editor is not working , can you please check and update us soon.
Hi iamraju
Please create topic on the forum so we can assist you.
Why is my courses not redirecting to the actual courses? http://facebookstrategi.dk/courses/
Hi
Please create topic on the support forum so we can check more carefully
I downloaded the installation zip file and when trying to install the theme I’m getting this message:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi miamiheat
I think that you did install the theme package instead of the theme zip file. Extract the theme package which downloaded from themeforest, you will see the file ivy-school.zip to install.
