Hi,

We have placed the dummy text in the theme strings and provided the complete language file which you can use to change the theme words in to your words, You can use the loco translate plugin for it.

For more detail see this article. https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/

Thank you.

I know how to use loco translate. I am asking you guys for help because what I need to change is not showing where you guys are telling me to look. This is a pop-up message that shows up after someone submits a new listing form and it shows after a success popup this pop up that says

“Your Listing Is Pending! Please Proceed To Make It Publish”

This is not showing up in Loco Translate for plugin nor theme when I search for it. and it is no where to be found in your Theme options with dummy text. How can we change this?

You need to load listingpro language file from theme and click on sync button to find that text, I am sharing you a screenshot link for your help. https://d.pr/free/i/0B07WL

Thank you.

Hi Macbethmanen,

Thanks for your patience. Due to the weekend holiday there has been a delay in our response time.

Our team is reviewing your comment. Please kindly bear with us.

While you wait for our response, we highly recommend you to visit our PRE-SALE resources page to find FAQs, Live-Demos, Real-Examples, Testimonials and more.

Click Here to Visit PRE-SALE Resources

Best Regards,

Natyra from Cridio
Customer Success Ninja

Can you please share a screenshot of what you are referring to? Thanks!

This need further investigation by our team so they will require your site and login details.

Click Here For Helpdesk

Best Regards,

Sam from Cridio
Customer Success Samurai

How i can give you access to my admin panel?

Please open a ticket at our help desk with the following URL

https://help.listingprowp.com

Share your query there with the login details our team will assist you on the query you are facing at your site.

Thank you.

Hi fusiondesigner,

Thanks for your patience. Due to the weekend holiday there has been a delay in our response time.

Our team is reviewing your comment. Please kindly bear with us. For technical support please always open a support ticket as it may need further investigation and login details.

Click Here to Visit POST-SALE resources

Best Regards,

Natyra from Cridio
Customer Success Ninja

Hi fusiondesigner,

Thank you so much for your patience. We apologize for not able to get back to you earlier.

Sorry, I am trying to understand your question but I am not really able to grasp what you meant. Can you please share me some more details on what you are trying to achieve.

For a detailed response please do open a support ticket.

Click Here For Helpdesk

Best Regards,

Sam from Cridio
Customer Success Samurai

Hi assol_yali,

Thanks for your patience. Due to the weekend holiday there has been a delay in our response time.

Our team is reviewing your comment. Please kindly bear with us.

While you wait for our response, we highly recommend you to visit our PRE-SALE resources page to find FAQs, Live-Demos, Real-Examples, Testimonials and more.

Click Here to Visit PRE-SALE Resources

Best Regards,

Natyra from Cridio
Customer Success Ninja

assol_yali,

By any chance you had a chance to look at the pre-sale faqs? https://docs.listingprowp.com/pre-sale-faq/

Most of the answers are available on our FAQ page and also you can check: https://listingprowp.com/support

Please don’t hesitate to followup with the once that you didn’t find answer too or if you have additional questions.

Thanks!

Hi brycejones33,

Thanks for your patience. Due to the weekend holiday, there has been a delay in our response time.

Our team is reviewing your comment. Please kindly bear with us. For technical support please always open a support ticket as it may need further investigation and login details.

Click Here To Visit Our POST-SALE Resources Page

Best Regards,

Natyra from Cridio
Customer Success Ninja

Thank you so much for your patience. We apologize for not able to get back to you earlier.

What’s the best way to list an online business so that they show up in all cities?

Yes, you can add a single listing into multiple locations. You have an option to choose from single or multi-location from themes options.

> http://prntscr.com/o37ph6

I have a business that has multiple physical locations in one city do I have to make a listing for each or is there a way to have one listing show all locations?

If you need multiple physical locations in one city, then you will have to make a listing for each or you may request an advance modification to customize according to your need.

For more details please refer to your ticket as our support team has already responded. I will also share additional details in the ticket.

Best Regards,

Sam from Cridio
Customer Success Samurai

Hi netlabsrl,

Thanks for your patience. Due to the weekend holiday there has been a delay in our response time.

Our team is reviewing your comment. Please kindly bear with us. For technical support please always open a support ticket as it may need further investigation and login details.

Click Here To Visit Our POST-SALE Resources Page

Best Regards,

Natyra from Cridio
Customer Success Ninja

Hi netlabsrl,

Thanks for investing in ListingPro. We are glad to hear that you are satisfied with your purchase.

Depending on how you want the community and the social aspect to function with a directory you may choose to do a simple or advanced integration.

Please read the following FAQ and let us know if you have any further questions. https://docs.listingprowp.com/knowledgebase/is-it-possible-to-use-3rd-party-plugins-with-listingpro/

Best Regards,

Sam from Cridio
Customer Success Samurai

Yes you can change text using a translation plugin. Please see https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/

thanks!

is it possible to scroll listing on the home page, i see them not changing on your demos?

Please see the following screenshot http://prntscr.com/o30gau

Yes you can scroll the listings. Please test it here https://restaurantpro.listingprowp.com/

Hope this helps and don’t hesitate to ask any further questions.

Click Here To Visit Our PRE-SALE Resources Page

Best Regards,

Sam from Cridio
Customer Success Samurai

Hello sirmedia,

I have forward your suggestion of the Mega menu style to our related department.

Thank you.

Dear rparnau,

Due to the weekend holidays, there has been a delay in our response time.

Please kindly reach out to us with screenshots of the email that you have received.

Send us the info via the contact form here https://themeforest.net/user/cridiostudio

Thanks,

Best Regards,

Sam from Cridio
Customer Success Samurai

How to attach the screenshots via the contact form??

You can share a link to a screenshot and use https://prntscr.com or any other tool.

Hi Chelseabee,

Please kindly open a support ticket for team to verify if this a genuine bug. Please menetion once ticket is created I will expertise your case.

Thanks!

Cridio Support Team

natyra_cridio (Author Team

1 – The businesses that will be seen on my website, are they automatic via gps or can I add them manually?

You have both options A. Location with Google Places API. Restrict locations for specific country. B. Predefined Location (Admin must manually add or bulk import locations)

2 – Is it possible for each store to add products to his store?

The business listing owner (each store) is able to add any item (ex. Food items for a restaurant menu) or service (ex. Automotive services) with a regular price (with sale price) and link with custom url using the Menu Management System (MMS).

WATCH THIS VIDEO

But currently there isn’t an option for business listing owner to sell directly and checkout without advanced modification or integration with WC.

There is a work around that you can consider.

As an admin you can use any WordPress e-commerce extension (incl. WC, EDD, etc) and setup a shop and then add all the products on behalf of your users then…

OPTION 1: Those products can be linked with the items in the menu management system (created by business owner).

OPTION 2: Most ecommerce plugin allow SHORTCODES, so you can manually insert the products on any page, including individual listings details page (within the description box) or use widgets to show in the sidebar (If you insert in to the widget, it will be globally visible on archive or listing page but not different on individual listings).

We have an article on this here: https://docs.listingprowp.com/faq/can-i-use-any-third-party-plugins/

You must also know that we have our own builtin checkout system for business owners to purchase PRICING PLANS, to promote listings using ADS CAMPAIGN and PAID CLAIM.

For more details please also read why it isn’t integrated with WooCommerce out-of-the-box: https://listingprowp.com/news/why-we-will-never-integrate-woocommerce-with-listingpro/

Hope this info helps!

Very very nice! Premium plans works whit MercadoPago (Argentina)?

Dear leean0601,

ListingPro already has the following payment gateways integrated, Paypal (Express), Stripe, and 2Checkout. If you like to integrate with any other payment gateways, we provide a developer-friendly payment hooks plugin that will save time for a WordPress developer. Contact our support team for more info once you have purchased the theme.

Hope this helps and don’t hesitate to ask any further questions.

For more PRE-SALE resources please click here

Best Regards,

Sam from Cridio
Customer Success Samurai

This is a price set by Envato. Please kindly contact Envato as we do not have control of the price set for support. We made the announcement to renew your support and take advantage of the discount and even wrote a blog post https://listingprowp.com/deals/listingpro-extend-or-renew-your-support-license-before-june-4th-to-save-50-or-more/

I am sorry you missed the sale.

Hi, can you please clarify what you are referring to as “product section”?

If you mean listing details page then each listing details page will have single form but you might be able to insert a short-code of another form plugin into the description. But this will only be possible to do as a site admin.

Please read the following for more details: https://docs.listingprowp.com/faq/can-i-use-any-third-party-plugins/

Hope this helps and don’t hesitate to ask any further questions.

Please Also Checkout Our Pre-sale FAQs

Best Regards,

Sam from Cridio
Customer Success Samurai

Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community

i would like to add form from gravityform. does the short-code also available to be used in ListAppPro, since i would like to make same feature both on web and mobile

We do not officially support ListPro App. You need to contact it’s author.

Hi Sara,

I want to make sure I understand your questions correctly. Do you want to copy all the content from WEBSITE-1 to WEBSITE-2?

If that’s what you want to do then you can try using a migration plugin like Duplicator or something. I am sorry if I didn’t get your question right.

Synchronizing the events with google calendar events will need advance modification.

Hope this helps. If you need further assistance please kindly head over to our help desk.

Click Here For Helpdesk

Best Regards,
Sam – Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community

Hello, thank you for your reply. I will replicate all contents of the website1 in website2 with the WP All Import plugin. After the replication of my website1, I need when I publish a listing on website1, it be published automatically in website2.

Have you something to recommend? Thank you.

Interesting idea but I am not sure how that will be possible. You can try by asking this in the Official Facebook Group. See the link in the signature below.

Hope this helps and don’t hesitate to ask any further questions.

Please Also Checkout Our Pre-sale FAQs

Best Regards,

Sam from Cridio
Customer Success Samurai

Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community

Please try to understand what 502 error is for.

The 502 Bad Gateway error is an HTTP status code that means that one server on the internet received an invalid response from another server.

> https://www.lifewire.com/502-bad-gateway-error-explained-2622939

Please kindly do not assume everything happens on your website is related to a theme.

If you would like to further discuss this please contact us via our profile page click here

Best Regards,

Sam from Cridio
Customer Success Samurai

Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community

You have option to offer monthly or annual package and also make it recurring but as the final payments go through a payment gateway like stripe or paypal. The user might be able to cancel it from their end or simply cancel the credit card, which is beyond the control of any theme or plugin.

Hope this helps and don’t hesitate to ask any further questions.

Please Also Checkout Our Pre-sale FAQs

Best Regards,

Sam from Cridio
Customer Success Samurai

Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community

TRANSLATION: Hello, can I disable moderation when adding an ad? I would like that when someone adds an ad it is posted directly. thank you

Yes its up to you as the admin to decide whether or not you want the listings to be auto approved.

See the theme option settings here > http://prntscr.com/o172dp

Hope this helps and don’t hesitate to ask any further questions.

Please Also Checkout Our Pre-sale FAQs

Best Regards,

Sam from Cridio
Customer Success Samurai

Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community

When you create an individual listing for a person how would you be creating that? For example will you have the Title as First and Last Name?

If you can give a real example then I can better respond.

Dear RayRaven,

Thank you so much for your patience. We apologize for not able to get back to you earlier.

Also very sorry to hear that you were disillusioned by a reply on one of your support tickets.

On the other hand, we are very happy to learn that you are almost getting ready to launch and really appreciate sharing your experience with the support team.

There will always be something for someone that not just listingpro but any other product on the market will not be able to do. But like you know we are the #1 end-to-end directory solution and always listening to our users to improve.

Yes most of the directory options out there are Directory Themes and they all depends on a lot of plugins for core features and not an end-to-end directory solution like ListingPro. Our goal and value proposition from day 1 was very clear, that to build our solution from scratch and include all the core directory features with in the theme so users don’t need to depend on any 3rd party plugins. We also have detailed article on this.

> https://docs.listingprowp.com/knowledgebase/why-should-i-buy-listingpro-end-to-end-solution-over-the-other-popular-theme/

But we do mention in our documents what 3rd party plugins are included and what we recommend.

If you go to our docs the first pre-sale FAQ is actually “What Third-Party plugins are supported?”.

> https://docs.listingprowp.com/pre-sale-faq

Actually we do talk about this in several places in our documentation. You might have not look in the right places. Here’s another detailed article that talks about this topic:

> https://docs.listingprowp.com/knowledgebase/do-i-need-extra-plugins

Best Regards,

Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community

What it ACTUALLY says, is:

’’Other then the above-mentioned plugins we don’t officially support any other 3rd-party plugin.’‘

(from the above included image).

However my query was solved by something entirely different – one of those plugins that you DON’T recommend – which has the opportunity to take Listing Pro to a new level.

I can appreciate that Listing Pro requires no extra plugins for functionality, like ALL the other directory themes do, where you end up paying a small fortune to run the theme as is indicated on their demos – which is why I chose Listing Pro in the first place.

Cosmetically though there is a slight room for improvement – being able to list posts, categories and locations in a different order from ASC and DESC was my own problem, which could not be solved by normal means, or those included in the Visual Composer plugin.

This was solved by a third party plugin that you DON’T recommend, and rather than just recommending the likes of Loco Translate or WP All Import, I feel that a new Knowledge Base entry should be made to indicate those third party plugins that have provenly filled these cosmetic improvements.

It’s not a case of Listing Pro SUPPORTING these third party plugins, just that the plugins WORK with Listing Pro – any support for these plugins could no doubt be obtained from the individual plugin author – but it would be nice to see some sort of recommendation or mention in the knowledge base as to how certain cosmetic improvements could be achieved.

Thanks,

Ray Raven

Ray,

Thanks for your patience. This is a fantastic recommendation. Actually if you like to share some of the experience you had with these unsupported 3rd-party plugins, it would be a good idea to start a discussion over in our community so others can join sharing their experience. Once we have enough data we can do our own testings and create an article as well.

Please go to our Post-Sale resources page and find the link to our community. On the community you will find sections for supported and unsupported plugins.

Click Here To Visit Our POST-SALE Resources

Hope this helps.

Best Regards,

Sam from Cridio
Customer Success Samurai