242 comments found.
rubrash can you please support me and answer me to install the theme properly actually its is asking for plugins to download and how to remove that shopping corner from the theme.please help me
From theme settings you can easily disable Cart icon. If you need still help send us mail to our support mail
i have send you a mail
I have already send you a mail and I don’t know how to install it as contain many different folders
Please send your site admin access so that we can help you for install it. Thanks
Sir I have send it. Please help me
Please check your email. Thanks
Sir check you Email
Working on it please wait. Thanks for your patience.
Thank You so much Sir.
You are welcome.
Sir can you please send me the process by which you instal this theme. Please
In our documentation already have that process. Please check documentation. Thanks
Thank you
Hi my friend,
I have any problems yet. May I add you on Skype: rubrash? First: How can I create a login/register page? Second: I still having the same problem for translate some sentence. See the screenshot in your email, please.
thanks
Okay i will check and get back to you.
I send a message for you …. on Skype rubrash. Could you answer, please?
I already sent you reply
I send an email again to you….. my friend.
I will check mail and update you.
Problem with youtube video. I get error message “www.youtube.com does not allow connexion”. How to solve it please?
Try to use full url not short url. For example: https://www.youtube.com/watch?v=m9yPXUxGD_A
Hi guys,
I buy this theme: https://bit.ly/2UpAwwl When I try import the data file eshkool.wordpress.xml, and don’t import all pages and other content of this theme.
See the print: http://prnt.sc/nedskv And this is all pages that import: http://prnt.sc/nedt6l
I send an email for you guys. Please help me. Thanks
We will look it as soon as possible
HI rs-theme I need that you fix the problem for me, please. My client need that website until friday 25/04.
Did you send site url & admin access so that we can check it for you? Thanks
yes, I send to you for email. atmmoreira.rj@gmail.com
Okay thanks after checking it we will reply to you.
Okay, thanks.
Hi, any answer…
Hi guys,
Look the print on email, please. I need your help, because my client is charging me for the presentation of the project.
Please contact your hosting. It’s the permission issue.
Please, I send another email with different problem.
We will look it.
thanks
Hi, How can i change the Mobile Menu background? at the moment i cant see the text on the mobile menu background. Its just white color after clicking on the three bars for mobile menu. https://prnt.sc/nbzdw2
If you will use latest version of the theme then you will find option under style – > mobile menu options into the Eshkool Option. Thanks
Hello, I hope you are well. A few weeks ago I wrote, I have not had any answers, I bought the template, but the canvas is not working, could you help me please? Regards, Jhamile
Can you please send mail to your support please? So we can assist you easily.
Speed issues. any help ?
You can use any good cache plugin.
In the Mobile menu there is an option to exit the menu without pressing any menu close sign once you press anywhere on the site
We will add it next version.
i can not able to import demo contents..the following error i am getting.. An error occurred while fetching file from: http://........com/sao/wp-content/themes/eshkool/ocdi/eshkool.wordpress.xml! Reason: 401 – Unauthorized.
This is your server issue. I sent you mail. Please check it.
Hola, quiero cambiar el formato de fecha de los eventos para que aparezca en el formato español. Actualmente aparece mm/dd/yy y quiero que salga dd/mm/yy. ¿Cómo puedo hacerlo? Gracias.
I sent you mail. Please check.
Thanks
Solved in the single-events, but the RS-events-slider still appears in mm / dd / yy format
Can you please delete rs addon plugin THEN again install it and. Activate it form new package it will work.
Hi, I need to change time format from AM/PM to 24h, also date format from 03/16/2019 to 16. 03. 2019 Also, I sent you a request via Support form couple days ago about wrong alingment of the search button in the page menu, no response. Please advise. Thank you!
Sorry for late. But you can send your site details with FTP access to our support mail.
Sent via Contact Author form, could find your support email. Thank you.
hi where can i change the top footer text color? thanks
Currently need to use CSS. But i will make dynamic option today and update theme.
hi where can i change the top footer text color? thanks i still dont see where can i change it or can you send me the css style thanks
Hello. I want to use the “Clients” section to list a specific school category. But I need to do this with the links opening on the same tab. How to do this?
Send your site url with admin access to our support mail we will check it.
Send your site url with admin access to our support mail we will check it.
OK
Sent!
Fast! Dynamic! Perfect! Thank you! FIVE STARS!
Thanks
Dear rs-theme, may i ask you how to change design of 4 blocks under main page slider (square + circle)? I need to change them to half circle.
Need to change css for doing it.
can you send part which i need to change? sorry i am not experienced in it. thank you
can you send part which i need to change? sorry i am not experienced in it. thank you
send me design in what way you want then we can send css code.
do you want like it – https://prnt.sc/mnm8ay
it must be half circle – www.eduzmena.cz (background pictograms). even we loose pictogram (icons).
Send your site wp-admin access our support mail. support@rstheme.com
Hi-did you received wp-admin access?
We will get back to you today.
Hi, still no progres?
Its done please check now.
Sorry i dont see any change? Tested on different PC´s
Ok i will check again.
Hi is there any chance to have it to Friday? I have to finishe web and this is one of last things to change 
Testimonials auto Scrolling need, like OUR VALUABLE CLIENTS auto scrolling.plese help..
Portfolios link added need..likeBrands link ….help
Hello, If you purchase our theme. Send mail to our profile message area with purchase code. Our team will help you. Thanks
please help me , i’m trying to import data but this message coming Error: Internal Server Error (500)
Can you please check your upload max size and post max size? Hosting can update it then you will try it will work. Thanks
i sent you mail with my admin and password. please check
Its hosting can update. We can’t update memory for upload. But will check within 2 hour max.
i was waiting for 6 hours but nothing happened . please help me
White screen,400 error, 500 error, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own using cpanel, or contact your web host and ask them to increase those limits to a minimum as follows:
Max_execution_time 300
Memory_limit 128M
Post_max_size 54M
Upload_max_filesize 128MPlease update your server setting. Error: Internal Server Error (500) showing because of your server setting.
For doing it contact your hosting. So that they can help you for updating settings. If server setting fixed then you can try to import demo data. If not import then just send us email or post comment here. So that we can help you for fixing the issue.
Thanks again 
Hello, i have to set up italian distance learning course. This course must respect different regulation, so i have to know if i’ll can use your platform for it. The platform must track the time spent from the student on the course, for the test at the end of the course must have random question and each question must take the answer in random mode. If the student complete correctly the test must have a certificate.
Can you tell me if this can be achieved? Docebo (https://www.docebo.com/) have this features, but i need to make it in my own website.
We use learnpress for this theme. Learnpress has quiz section that has facility after finish course student can give exam. You can evaluate student result and can give certificate.
I want to use course listing and course category blocks in standard posts, but no category access is available. How can I do that? Could you help? Please contact this email for communication. contact: mrtosmn@gmail.com
Standard post has other listing addon. Please check under visual composer our rs addons
I want to list the news in the way http://prntscr.com/mefkff appears here. But I need to do it as a course category and I can’t list it. Is there a solution to this? In RS addons, I can’t list blog topics except “Latest Blog Post”.
Please send us your site admin access – support@rstheme.com
Hi, I am considering to buy this theme. Still some questions: 1. Is the theme GDPR compliant? 2. It’s easy to put the GA Id for Google Anlaytics in your theme? 3. Plugins like SEO-Yoast, the event calendar, and other popular plugins will run smoothly? 4. I speed-tested your demopage http://preview.themeforest.net/item/eshkool-education-lms-wordpress-theme/full_screen_preview/22458018?_ga=2.16108990.967938292.1537762917-567073679.1537417538 on pingdom.com / Server Frankfurt, Germany. Result: over 5 seconds – rather slow. Can you do sth. about that?
Thanks for your help.
Cheers
1&2 – Next update we will add both. 3) Yes, it will run. 4) If you will buy it, and if you will create support ticket we will help you, Increasing speed.
Also if any issue arise, just try to create support ticket, we will try to support as quick as possible. Thanks
Thank you for the quick reply. Some futher questions: 1. When will be the next update? 2. Will it be Gutenberg ready, too? 3. Alle icons and images used in the domo are available, too? 4. Can you give me a list of elements / shortcodes I can use (probably comes with the visual composer, don’t it?). Thanks so much. Cheers
We will update it within 2-3 days. Yes it will be Gutenberg compatible. Also it will be come lots of short code with visual composer.
Dear rs-theme, may i ask you how to change color for footer text inside widgets?
You can do it using CSS
sorry i am newbie in CSS – can you specify code please? Thank you
Which color you want to set and send us with your admin access via our support email : support@rstheme.com
