779 comments found.
I am having an issue with the fontAwesome Icons working when I preview the theme on Bluehost, however when I view it as an end user would from the domain; the icons do not show up.
Hi,
Have you added any extra plugin that include fontawesome 5? There is a conflict between fontawesome 5 & 4. Theme use fontawesome 4
Please send me url I can tell you.
Thanks
6ced7d97-be86-41d2-a7af-604654279f72 – 12 Apr 2019
I have been through the WPBakery page builder and all of its options and have been unable to remove the default image. The problem is this: New pages created with the GymEdge template result in this image (put there by the previous editor of this template) that cannot be removed and or replaced. What do they advise?
https://7thbreath.co.uk/blog/3420-2/?preview_id=3420&preview_nonce=8d4114ddbd&_thumbnail_id=-1&preview=trueHello,
I have a question about the GynEdge template. There is a breadcrumb in between that I would like to exchange with another page.
This concerns the breadcrumb “lesaanbod”: https://switch.gebrand.frl/class/circuit-training/ This refers to a collection page, but I want it to refer to the fitness page, and so the breadcrumb will also be named ‘fitness’: https://switch.gebrand.frl/classes-2/ The same happens at the Fysiotherapyie department: https://switch.gebrand.frl/class/ortodek-2-0/ Here, the breadcrumb “lesaanbod” must be changed to “Fysiotherapie” and refer to the Fysiotherapie page: https://switch.gebrand.frl/fysiotherapie/ In addition, we want to make custom-made blocks within the module ‘Ons Behandelingen’ https://switch.gebrand.frl/fysiotherapie/ And ‘Ons lesaanbod’ https://switch.gebrand.frl/classes-2/To be filled with clickable blocks which, for example, refer to the contact page. This will fill the empty spots!
Can you please help us with this?
Regards, Stefan Oosterbaan
Hi,
You can change the Breadcrumb settings from here: http://prntscr.com/o1t04u
For more help please contact us in our support email support@radiustheme.com explaining with screenshots
Thanks
Hello. I would like to know if is it possible to hide the banner just for small devices? Or to customize its behaviour for this kind of devices? Thanks.
Hi,
If hide banner then post title will be hide.
We noted will try in future version to hide banner and keep the page title normal.
Thanks
Okay. Is it possible to hide banner (with post tittle) in page but just for small devices?
Yes but title will hide can note read title?
Hi Guys,
thanks for the updates in the last days.
The last update from WPBakery has made sure that this plugin does not work anymore. It is no longer displayed in the page creation mask.
What to do?
Best regards
Hello,
Please send me url & admin access and screenshot of your issue I will check. When release version we test 2 times also don’t get complain from others for this type of issue.
Thanks
Hi the theme is good and the website we have almost complete – https://sparkleacademy.co.in/
We would like to know how to relace the Flickr with Instagram… since we dont use flicker and most people only use instagra,m… we want instagram wedget instead of flicker.. kindly let us know asap so we can fix this one.. thanks
Hello,
Use any Instagram widget from wordpress.org
Thanks
Hi! Is it posible add link on class title in Routine view? https://radiustheme.com/demo/wordpress/gymedge/routine/
Hello, Thanks for your interest yes in routine class title has link option to class detail page. We have control for this.
Thanks
I´m trying to insert an icon on my contact form, I want to place a phone, I´ve been trying with fa-fa-phone-o but nothing is showing. What should I put to show it? Thanks
https://www.sinusnutricion.es/contacto/
fa fa-phone-o
Hi,
How do I put everything on the homepage on one single scroll page like on: https://radiustheme.com/demo/wordpress/gymedge/home-4-onepage/#1482843438345-747761b7-28f9Thanks
Hello,
Thanks for purchasing our Theme.
You want One page layout? Have you imported demo data when import demo data select Home 4 one page then you will get same look.
Thanks
Hi,
I want to re-create https://radiustheme.com/demo/wordpress/gymedge/home-4-onepage/#1482843438345-747761b7-28f9
Could you give me a list of plugins and widgets used on that homepage and which have to be purchased additionally because I’m wasn’t expecting additional costs and so much editing after buying the theme.
Thanks
Hello,
Thanks WPBakery Page Builder & Layer slider included as bundle so need additional plugins.
Thanks
I am having problems with the envato market plugin token not working… could you advise me how to activate it so my theame and plugins can be updated
I created a token envato but it does not wotk ?
Hello, Sir only from buyer account can get token I can not check it.
You can try new token or try alternative update option.
Thanks
Hi.
This is a pre-sale question. I loved the theme, Gymedge, but I have a few questions.
1. Can I use search schedule with both class and day? Also need to add trainer and a couple of custom fields.
2. Can I add a duration of a class? Like if a class is scheduled for a month or so.
Hello,
Thanks for your questions
1) Sorry don’t have search for schedule it is part of class. Custom fields need to customize.
2) Don’t have duration now need to customize it.
Thanks
I am not able to update or activate the LayerSlider WP. When using the GymEdge purchase code as directed to activate the LayerSlider I am given various notices, ultimately, when attempting to enter a support ticket with the LayerSlider developers I am given the following:
“Your purchase code appears to be invalid.
Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, you cannot use your theme’s purchase code in case you’ve received LayerSlider bundled in a theme. This also can be a temporary issue in our services. Please try it again in a few minutes.
Purchase a license or learn more about purchase verification.”
This seems to be a ploy to force us to buy LayerSlider although we bought GymEdge with the LayerSlider bundled.
Thank yo for your help.
Dear Sir,
We are using Layer Slider & WPBakery Page Builder as Bundle. We own Extended License but as per Envato license policy we can not distribute the key see https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
This two plugins will work properly without activation activation need only for auto update we release Theme update when this two plugins update come.
We update theme yesterday with both plugins update update theme you will get updated plugin see https://radiustheme.com/demo/wordpress/gymedge/docs/#update
Thanks
Hi, I have purchased the Gym Edge and its great. I have some issues in editing, deleting the class. When creating a class, and I click on the class, then I see a search area, link to categories and more.
I wish to delete this, so I only have the description of the class
Please send me screenshot support@radiustheme.com
anyone else having issues with the theme after the lastest wordpress update ? my site is not being able to upload on this theme from 24 hours ?
Hello,
WordPress current version is 5.1.1 release last month March 13, 2019 also Theme last released 8 March 19
We don’t get any issue from others users. Please check server or PHP version ok.
Thanks
Hi,
I just bought your template and I have a technical problem with the automatical democontent installation. I always get this error: “cURL error 7:” and thats it. The page looks like this after demo import: https://ibb.co/sVMXSct
I hope you can help me!
Kind regards
EDIT: I tried manual demo installation now, but I got a lot of errors regarding to “media”: https://ibb.co/z5bvSqF And now it looks quite OK, but all the demo media is missing: https://ibb.co/nn6gTrfMaybe it makes it easier for you, to just help me with the missing demo media
Hello,
Your server don’t have PHP CURL extension enable so can not get data from others site using url.
Ask your hosting to enable CURL or we have alternative demo import option.
see https://radiustheme.com/demo/wordpress/gymedge/docs/#demo-manual
After XML import make sure set Main Menu as Primary Menu.
Thanks
I tried manual demo installation now, but I got a lot of errors regarding to “media”: https://ibb.co/z5bvSqF It looks quite OK, but all the demo media is missing: https://ibb.co/nn6gTrf
Maybe it makes it easier for you, to just help me with the missing demo media?
Please ask hosting to enable curl. Image come from my my server for CURL disable it can not import image.
Send me admin access I will give a try but better enable CURL first. support@radiustheme.com
Thanks
Hello,
I have purchased this theme and when trying to install the Demo File, receive a ”Maximum execution time of 29 seconds exceeded” error. I have confirmed with my hosting provider that the script timeout is set to 300 seconds. How can I install the Demo File? This is holding up the development of my customer’s website.
Thank you.
Hello,
Thanks for purchasing our Theme. Sir it is server execution time related issue. We have alternative demo import option https://radiustheme.com/demo/wordpress/gymedge/docs/#demo-manual please try that if not work then send me url, admin & FTP access I will check support@radiustheme.com
After XML import make sure set main menu as primary menu.
Thanks
i am not able to access the style.css file ,hence not able to upload the theme ,please send me that file
Hello, Please unzip the main zip file then see uploads folder contain “gymedge.zip” this is the theme installer file.
Thanks
Hello,
I’m at a bit of a loss on how to make my permalinks to reflect the menu structure.
Here’s my current website: https://medalistperformance.com/
If you click on Medalist Scholars->Call for Applications, you’ll see that it shows the follosing url
https://medalistperformance.com/call-for-applications/What I would like to have happen is:
https://medalistperformance.com/medalist-scholars/call-for-applications/Please let me know what I need to do.
Thank you!
Hello,
Just assign the page “Medalist Scholars” as a parent page for “Call for Applications”. Here’s an example:
Screenshot 1: http://prntscr.com/nfkw2a Screenshot 2: http://prntscr.com/nfkwg0
For further queries regarding this please write us at support@radiustheme.com to get faster response
Thanks
Hey. Can u tell me please, can i make a schedule by rooms/hall? I mean few of activities place in 2 rooms.
Hello, Sorry sir right now don’t have this option we have plan to add in future.
Thanks