151 comments found.
Hi, I can modify / add team members but can not change or add Designation name and social media links to any profile. how to fix this issue?
I already tested. It’s not working. Once the save changes, nothing is happened. Can you please log into my wp-admin and check?
Please send me url & admin access to support@radiustheme.com
Hiya, We bought Koncrete theme. Here is the purchase code – c102dd9c-264f-48fc-b416-3a8ab8d42722
We installed demo data and we were shocked when we are seeing only menu no page at all.
Here is the screenshot – http://prntscr.com/o5l5j0
Please advise.
Thanks in advance.
Hello, Please set main menu as primary menu if still issue send me url & admin access to support@radiustheme.com
Thanks
Hiya, it has been set, but when we reset it twice worked. Thanks so much!
Hi there, My theme is not working ,I have the latest version of wordpress ,please help me ;when i upload koncrete.zip my wordpress not accepting & say me Try again ,whats’s can I do sir Thanks
Have a nice day
Hello,
Sir for server upload limit it may happen. You can unzip the file and upload via FTP in to theme folder.
Thanks
Hello, I got your Koncrete theme, I uploaded it but it fails to install the demo content please what is the possible solution. Thank you
Hi, Have you mail our support@radiustheme.com ?
Yes I did
Please what can I do, the demo installation keeps failing, and no response from your support team. Please help me look it out, i need it urgently
Hello,
We tried all possible ways
1) Default XML import is it WordPress default almost all server support this but your server fail for max execution time.
2) Tried duplicator plugin but your server don’t allow proper permission.
3) Then tried all in one migration it also fail for some reason.
See only data imported some image imported but most of image fail also slider zip import not working.
Now solution is totally manually like upload files then import database then configure.
So for last way please send me server control panel access in same mail I will try again.
Thanks
Hello, I got your theme online, but i’m unable to upload it to wordpress and import the demo content. It fails please can you tell me what could be the possible solution. Thank you
Hi, Have you got any error when uploading demo? Please send me url & admin access I will check.
Thanks
Hi, Is there any way of disabling the cart image when you hover over a product in the shop? I simply want the featured image to highlight when they click on it…...thanks.
Hello,
You want to hide from addon or shop page? Please send me url & admin access to support@radiustheme.com
Thanks
Boa Tarde, instalo o tema no wordpress, mostra pra mim que foi instalado, e quando eu abro pra ver ao vivo, parece que o tema não está instalado no wordpress. O Que eu faço?
Good afternoon, installed the theme in wordpress, appeared to me that was installed, and when I open to see live, it seems that there is no theme in wordpress. What do I do?
Hello, Have you install Theme & all required plugins then import demo data? Please send me url & admin access I will check my morning support@radiustheme.com
Thanks
Is there any reason why I cannot duplicate the template data and save it with modifications only I’m getting a server 403 forbidden every time I try to save the template?
Hello,
you mean Elementor page builder template or which one please explain so I can test.
Thanks
Hi Apologies for the delay, yes it’s the Elementor page builder when I try to save the modified template it comes up with the 403 message. Thanks
Didn’t see any SEO capability on page creation, keywords etc. Does it exist? Thanks
Theme PHP template use proper heading tags & WP class. for keyword & title & meta description use any SEO plugin like Yoast SEO.
Hello, I want to place the service icon with my own image but I can not remove the icon above?. Dates in spanish?
Hi, Thanks for purchasing our Theme. Sorry sir I check custom image is not working. We will fix it and update Monday.
Which section data Dates in spanish?
Thanks
Hi, thank you, in page home 2
Blog addon date want to Spanish ? ok I Monday will fix it also with default data.
Thank you, both things work correctly. I have not been able to translate leave a comment with crazy translate, any solution?
please try Loco translate plugin.
it does not work, Leave comment does not appear in loco translate
Can you please send me url & admin access to support@radiustheme.com
Thanks
Hello Support, How do you make the logo bigger. I don’t see any logo setting in the Theme Options.
Thanks in advance for your help
Hi,
You can increase Logo area width from Theme option give me url If need I will give custom CSS.
Thanks
Here’s the URL – http://www.olivetoakland.org/wp-admin/
it is coming soon mode. please send me admin access support@radiustheme.com
I would like to remove the search icon from the top-nav and push the menu items to the right. Can that be done?
Thanks
Hello,
From Theme option you can disable this.
Thanks
Hey
Demo content is not installing. Its doesnt show any error also
Hello,
Thanks for purchasing our Theme. Please send me url, admin & FTP access support@radiustheme.com I will check. Which home page you want?
Thanks
Hi there, I have a question. Where can I modify the services archive page title like instead of Services I put “Our Products”? Or maybe can I create a new page and then display the services on it the same way they displayed on the services archive page.
Thank you.
Hello,
By default archive page title can not change need to change from code.
Better you can use page with addon then can add your own title.
Or give me access I will change it by child theme support@radiustheme.com
Thanks
I have sent an email to your support email with credentials.
Amazing design. Congratulations!
Thanks
nice work. 2 questions 1)is it possible to set the favicon from themes options? 2)is it possible to set only one category in the service gallery or project gallery view?
Hello,
Thanks for purchasing our theme.
1) Yes favicon is now WordPress default option you can change from Customize see https://www.radiustheme.com/add-change-favicon-wordpress-site/
2) Right now don’t have category wise display option we will give an tomorrow will add this option.
Thanks
Incredible work! Good luck!
Thanks !!
Good luck!
Thanks !!
Congratulations for excellent work and sales! 
Thanks
Congratulations! Nice Work, Good Luck With Sale 
Thanks !!