62 comments found.
Hi there! I have a pre-sales question: How many product can be listed within top products section (in your theme listed as recommended products) on the front page? I need 31 products to be visible in that section and I want them to be seen as soon as customer arive to the front page.
Hello,
Thank you for your interest in our theme!
The Recommendations section is added with the help of the Essential Grid plugin, so you can add as much products as you need there. You can learn more about the Essential Grid plugin from this link https://www.themepunch.com/support-center/essential-grid/#documentation/.
Best Regards,Hi Sir/Madam, My Envato ID – Rolik75 I want to buy Luxury Wine | Liquor Store & Vineyard WordPress Theme + Shop with all pictures, photos, video text and need help to create my web, because I’m a beginner. Please, help me to connect to whom it may concern. Sincerely Roland Vasadze John’s Rock Company LLC johnsrock@gmx.us 646-399-9935
Hello,
Thank you for your interest in our theme!
After the theme installation with the dummy data the theme will look like the demo http://luxurywine.themerex.net/ but please be aware that all clipart images included in this theme are copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately. Nevertheless, you can request the image IDs/references by contacting our support department at https://themerex.net/support/. You will get 6 months support with the theme after the purchase and will be able to contact our support department for help. You can also contact our Customization studio for a quote if you do not want to deal with the customization on your own https://themerex.net/support/ – select ‘Get Customization’.
Best Regards,Hi, I installed woo commerce does not work the increase in quantities, both on the product page and on the shopping cart. The arrows do not appear.
What can I do?
Thanks
Hello,
Could you please submit the ticket at https://themerex.ticksy.com/ into ‘Pre-Sales’ category (Purchase Code is not required) to get help on the issue.
Best Regards,hi, How do I change social icons in the footer?
Hello,
Please go to Appearance > ThemeREX Addons > Socials tab to edit the social icons.
Please feel free to submit the support ticket at https://themerex.ticksy.com/ to get qualified help from our support team.
Beat Regards,kind support, is it possible to know if the message for the requested support has been delivered? I urgently need to resolve the problem. the customer complains.
Hello,
We have not located any tickets from you in our ticket system so far. Could you please provide us with the ticket number.
Best Regards,
How do you change the image that appears behind the Skills counter? I have tried changing the background image like in other fields but can’t figure out how to change the stock grapes to something else. http://box5923.temp.domains/~humblef5/about-us/
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance.
Best Regards,
I’m always getting the “Revolution Slider Error: The param navigaion_type not found in slider params.” error. WHAT TO DO?
Hello,
Please submit the support ticket at https://themerex.ticksy.com/ to get professional help from our support team.
Best Regards,
Hi, i need to traslate the button buy now it is the only one that didn’t traslate to spanish with loco traslate, can you help me please!
Hello,
Please edit it in the wp-content\themes\luxury-wine\plugins\woocommerce\woocommerce.php file line 645 or via language file following the steps: http://luxurywine.themerex.net/doc/#translations
Regards
Hello,
I find it difficult to change the theme logo with customizer as well as the other info in the header, how do I do that
Hello,
The theme is equipped with Header layouts. In order to edit the logo please open Admin panel->Layouts->Header centered with title 2. If you want to know which Layout you’re currently using, go to Appearance -> Customize, select Header (or Footer, depending on which one you want to explore) and view the Header style option.
Please learn more here: https://themerex.ticksy.com/article/11027/
Regards
Hi there, does this theme supports RTL?
Hello,
Thank you for your interest in our theme! Unfortunately, RTL version is not included by default, but to get a quote on creating RTL theme version, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. This can be done before the theme purchase. Thank you!
Regards
I have a problem when it comes to customizing Woocommerce, both on the product page and in the cart as in the other pages depends on the upper still image and can not be modified because it points to an external image of my server … https : //luxurywine.themerex.net/wp-content/uploads/2017/01/title_bg-1.jpg? id = 954 How can I change that image for another?
Hello,
Please check the reply in the ticket.
Regards
Can I update my Wordpress into 5.0.1 from 4.9.9 while I using Luxury Wine theme?
Hello,
The theme is compatible with Wordpress 5.0.1. But anyway we would recommend you to back up the website at first. Also please submit a ticket https://themerex.ticksy.com/ and we’ll provide you with the latest WP bakery page builder plugin.
Regards
Thank you, I got the updated WP bakery plugin, it works fine.
I have a question. Where can I change the header content? I mean, where can I replace the LuxuryWine logo, the Call Us: title, and the Your Cart title?
Sorry, I searched that for 2 hours, but i didn’t find it.
okay, I found it in the Layout section.
Well done!
Regards
I could not install the theme since I bought it, I found an issue with many problems in the load, un errors, can be solved ??
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hello, in the portfolio page how can I change the image the icon “glass of wine” and the text “Learn More”. Thanks
Hello,
Please edit these elements in the wp-content\themes\luxury-wine\content-chess.php file lines 46 and 80.
Regards
Excuse me one last question, where do I find the icon image? Thank You! The theme is wonderful!!!
We use Fontello icon font generator, you can customize icons on the http://www.fontello.com/. Just import to the website config.json from the ../includes/fontello/, customize icons and download new webfont.
Note. Do not delete icons that are included to your webfont.
Screenshot: http://screencast.com/t/U8dY8aye4u
About Fontello: http://www.wildli.com/blog/how-to-build-upon-past-fontello-icon-sets/
Regards
Thank you!
You’re always welcome!
Hello
How can I remove the buy now button to replace with Add to Cart?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi,
I was working on this site http://dev.paperdino.com.au/auwine/ and tried to import the demo but these errors have shown:
Error load data from the file ‘http://luxurywine.themerex.net/demo/default/posts.txt'. Please, try again!
Error load data from the file ‘http://luxurywine.themerex.net/demo/default/theme_mods.txt'. Please, try again!
Error load data from the file ‘http://luxurywine.themerex.net/demo/default/theme_options.txt'. Please, try again!
Error load data from the file ‘http://luxurywine.themerex.net/demo/default/widgets.txt'. Please, try again!
Kindly let me know and I do look forward in your response.
Thanks, Harold
Dear Paperdino, Please submit a ticket at https://themerex.ticksy.com/ with website link and admin details. Our support team will gladly help you. This will be faster and more effective. Kind regards
Hi There! I translate some text in .po file, upload this file on server, but nothing changed! And header widget text in “Your cart” translate only the homepage!
The issue has been solved in the ticket.
Hello, is it possible to add a language support or to add different languages manually?
Please check the reply above.
Hello, is it possible to add a language support or to add different languages manually?
Dear RomanAlina, If you want to create multilingual website, we would recommend you to use extra plugin – WPML. Kind regards
We are having the following issues with the cart. I hope you can assist.
1. When we add new products and go back to home or shop, the cart value does not update. - http://prntscr.com/hn86m6
2. When we empty the cart and go back to home page/shop, the cart does not go back to zero and the previous value is still there. - http://prntscr.com/hn84x9
3. The cart on the upper right doesn’t show the correct number of items or amount but is showing the right value on the popup box.
Note, we could not send a ticket since our support is expire, but we see that this is a theme issue as we also see this on the demo earlier.
Please check
Please check reply to the ticket.
