87 comments found.
Hi, before buying a theme, I would like to clarify a few questions.
1. I like this demo https://dishup.qodeinteractive.com/vertical-slider/ Is it made with the slider revolution? Can I make more than 5 slides?
2. Is it possible to replace an oval window with a rectangular one? http://prntscr.com/tbeg2n
Hi there,
Thanks for taking an interest!
1. This is indeed made with Revolution Slider and you can for sure make more than 5 slides.
2. It is added as an image so you can for sure replace the frame with your own one to suit your needs.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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This is great, thanks for the answer-)
Hi there,
We are glad we could help!
Support
Edge Portfolio part of
Qode Interactive
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Any plans to update this theme? It’s a year old. If you did, I’d buy it.
Hi there,
Thanks for taking an interest! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.
Let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi, how can I remove the “Book now” reservations buttton?
Hi there,
The Book now button is located in Appearance > Widgets > Divided Left Widget area, so you can simply remove it from there.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello I have problems with the subject, it is not optimized to display correctly on cell phones. What I can do?
Hi there,
Thank you for reaching us!
All our themes are responsive and if you have any issue, since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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I just bought your theme, and I need to translate a Spanish, what is the correct way to do it?
Hi there,
You can read more about how to translate your website.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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I have bought this theme, but why can I not add our LOGO?
Hi there,
Please check our article about it here If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello, i’m looking to purchase this theme and i’m wondering if it’s possible to have a video background in the header?
Hi there,
Thanks for taking an interest! This is created with Revolution slider and you can for sure add a video instead of the image.
Let us know fi you have any additional questions anytime.
Support
Edge Portfolio part of
Qode Interactive
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Fantastic! Thank you for the speedy response
Hi there,
Glad we could help and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello there, Any update soon with the last plugins versions, etc? Thanks.-
Hi there,
Thanks for writing in, please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.
But if you need an immediate update of any of the plugins, please submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Why when i want to change the header positioning after saving it doesn’t change at all? hmmm?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you. This way our support team can check this on your behalf.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi there. Looking to purchase theme. Quick question about FAST FOOD HOME version. Photos do not show up in mobile version. Is it possible modify?
Hi there,
Unfortunately, there is no option to display these images on mobile.
If there’s anything else, feel free to ask!
Support
Edge Portfolio part of
Qode Interactive
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Dishup responsive edge pricing list item description. We need the description of menu items to be visible in the mobile version as per client request. We used the CSS snippet as recommended, but this did not resolve the missing menu description on our site. Please advise. .edgtf-pli-bottom-content { display: block !important; } }
@media only screen and (max-width: 680px) {
.edgtf-pricing-list .edgtf-pricing-list-item .edgtf-pli-content
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thanks
Support
Edge Portfolio part of
Qode Interactive
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Indeed we have submitted this question there, as well.
Hi again,
If you have any further questions, don’t hesitate to write in.
Support
Edge Portfolio part of
Qode Interactive
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In mobile, when loading the site for the first time, the mobile menu icon on the top left shoes the letter “a” before the menu icon shows. Is there a way to fix this?
Hi there,
Please submit a request on our helpcenter and one of our agents will investigate.
Support
Edge Portfolio part of
Qode Interactive
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How to change red color in the theme to the custom color globally ?
To change the main color of the theme, navigate to Edge Options > General and set the First Main Color there.
Support
Edge Portfolio part of
Qode Interactive
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How can we change color of this arrow ?
Hi there,
If you are referring to this red arrow – https://prnt.sc/qp4odf, unfortunately there’s no color option.
But you can modify the color with some minor coding, and to do that, edit the color values and apply the code below from Appearance > Customize > Additional CSS:
.wpb_column.edgtf-has-oi
.edgtf-overlapping-image.edgtf-svg-red-1-skin svg,
.wpb_column.edgtf-has-oi
.edgtf-overlapping-image.edgtf-svg-red-2-skin svg {
fill: #ffb500 !important;
stroke: #ffb500 !important;
}
This will be the result – https://prnt.sc/qp4sxu.
Let us know if you have more questions
Support
Edge Portfolio part of
Qode Interactive
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How to add link here: https://prnt.sc/q8xigd
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you.
Also, please keep in mind that our agents’ average response time is 24 hours on weekdays.
Support
Edge Portfolio part of
Qode Interactive
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Hello there, really nice looking theme! One pre-purchase question – when you import demo, are all the images shown on your demo pages also imported or are they left out? Thank you!
Hello,
Thank you for taking interest in our theme!
Yes, of course. All images and graphics are packed inside a theme. Once you import demo content you’ll receive all images on your side.
If there’s anything else, please let us know.
Support
Edge Portfolio part of
Qode Interactive
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Thanks for a quick reply! I am not planning to use these particular photos. It’s just that it is so much easier to work when images are already there instead of empty placeholders
Thank you once again!
Hi,
Yes, that’s the exact point. To see image sizes and to get inspired for your website 
Support
Edge Portfolio part of
Qode Interactive
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Mobile Issue : https://prnt.sc/p9yopk – See how bad it is looking in the mobile
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hello.
Quick help needed. In your documentation, it says “Make sure to install the “Edge CPT” plugin, since this plugin is of critical importance for proper theme functioning”. I can’t seem to see the Edge CPT plugin, the only Edge plugins I see is “Edge Core, Edge Instagram Feed and Edge Twitter Feed”. Am I missing something?
Hello,
Thank you for your purchase!
Edge CPT (custom post types) is the same as Edge Core, whose name suggests that it’s crucial for theme’s functionality and is required to install. Sorry for misunderstanding.
Support
Edge Portfolio part of
Qode Interactive
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1. How to change this blue color to custom color : https://prnt.sc/o6j5on 2. I changed the logo on the admin but in frontend its still showing : https://prnt.sc/o6j65b
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://edge.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Regards, Edge
How to change this link and text : https://prnt.sc/nztm2e
Hi,
In order to change the link and text of that button, please go to Appearance > Widgets > Header Divided Left Widget Area and edit Edge Button Widget: https://www.screencast.com/t/aKg5KCQzsR0If you have any other question or you need some help, please open a ticket at https://edge.ticksy.com/ and one of our support agents will gladly assist you.
Kind Regards, Edge
How to remove these things : https://prnt.sc/nztify
Hello,
Thank you for reaching us.
Please navigate to Appearance > Widgets > Header Divided Right Widget Area and remove Woocommerce Dropdown Cart, Edge Social Icon Widget and Edge Side Area Opener. Please see the following screenshot: https://www.screencast.com/t/eqqErSgerLcBest Regards, Edge