972 comments found.
is there any way of making a slide panel only when d-sm-block and lower screen ratios? this is to make a product filter sidebar part. thank you.
Hello
Thanks for contacting us.
I am sorry but this functionality is not available at this time.
If you have further questions, please feel free to contact me anytime you need support.
Best, Inspiro.
good day, is it possible in page-title-video.html, call a video from youtube or vimeo?
Hello
Thanks for contacting us.
We are sorry but at this time, template supports only HTML5 video in page titles.
If you have further questions, please feel free to contact me anytime you need support.
Best, Inspiro.
Please fix bugs tab “Description” and “Additional Info” page Shop -> Singer Product ->Fullwidth , not using
Hello there
Thank you for contacting us and reporting this.
I just fixed it by adding ac-active in the first tab.
In mean time if you need the udpate file before the new update is release please open a support ticket here: https://support.inspirothemes.com and we will send it to you soonest time possible.
Thanks
it’s possible in masonry portfolio, create deep link to specific category?
Hello
Thank you so much for writing us.
Please can you help me to understand more your questions, if you could elaborate it in some details, I will be very thankful.
Thanks
Sorry, I’m going to explain further.
In Portfolio Masonry you can organize work by categories (eg branding, photography, marketing, media …). And it’s working fine.
But I want in my homepage the possibility of deep linking, that is, the possibility of having a button “See All Branding Portfolio” and by clicking go to Portfolio page where masonry pre selected category “Branding”.
Hi
Sorry for the delay,
You can do that only by manipulating the grid layout using predefined value.
The attribute you need to use is: data-default-filter=”category value”, you simply need to add this in the
Example code:
<!-- Portfolio -->
<div id="portfolio" class="grid-layout portfolio-3-columns" data-default-filter="ct-webdesign">
...
</div>
In mean time if you need further support, please feel free to contact us anytime at https://support.inspirothemes.com
Best.
How do I get a button to be left aligned on the desktop but centred on a mobile please?
Hello
Thank you so much for contacting us,
You can do that by using float helpers classes. (bootstrap helpers)
Here are the the classes you need to add on the button class:
float-sm-left – Float left on viewports sized SM (small) or wider
float-md-left – Float left on viewports sized MD (medium) or wider
float-lg-left – Float left on viewports sized LG (large) or wider
float-xl-left – Float left on viewports sized XL (extra-large) or wider
If you need further support, please feel free to contact us at https://support.inspirothemes.com
Best,
I think its a issue with functions.js and style.css
In functions.js, I think you need to change the style to backgrund-image.$elem.prepend('<div class="parallax-container" data-lazy-background="' + elemImageSrc + '" data-velocity="' + elemImageVelocity + '" style="background-image: url(' + elemImageSrc + ')" />');
In style.css, I think you need to add
.parallax-container { background-attachment: fixed !important; }
This work around did the trick for me but you might want to look into this for a template wide fix. I got examples from https://www.webnots.com/bootstrap/index.html
Hello
Thank you so much for contacting us.
In our demo everything seems to work fine but not sure why is not working at your end. Can you kindly share with us the browser and os type and version.
Also I want to thank you for sharing this solution with us.
Best, Scot.
Hola, no puedo hacer funcionar la plantilla de contacto, cuando lleno el formulario y hago click en el boton enviar se queda “cargando” y no pasa nada. Aclaro que cambie la dirección de correo electronico del codigo .php
Hello there
Thank you for contacting us.
Please kindly create a support ticket here: https://support.inspirothemes.com and we will help you.
Best.
Hi inspiromedia, since some menu names of my site need 2 rows to fit well I’m using the menu-sub-title class, nevertheless the names in the movil menu show only the first row. I need both of them in the burger menu.
On the other side I’m using a One Page distribution with the anchor links working good, except for the ones of the sub-menu dropdowns, which send the page much lower that the divs with de ID’s.
Can you help me with these particular issues if I pay for a renew support?
Hello there
Thanks for contacting us.
Yes, i Recommend you to use the menu split version. Here is the demo working excample.
http://www.inspirothemes.com/polo/menu-split.htmlHope this helps you.
Best.
Thanks for your answer, I mean to have a menu item with a long name in 2 rows or lines. Something like:
PRODUCTS< br >ON STOCK
...which looks like:
PRODUCTS
ON STOCK
Hello,
Please open an support ticket here://support.inspirothemes.com and someone from our team will help you directly. Please send us also your site url.
Best, Inspiro Team
Support ticket already requested, thank you inspiromedia!
Hello dear friend,
We’ve replied your ticket.
Thanks
Fantastic!!, now works at 100% thank you inspiro.
Great,
When you need our assistance, please feel free to contact us anytime.
Best,
Hi. Is this template compatible with Gatsby?
Or perhaps you recommend to use Bootstrap instead? If so, after purchasing the Polo template, can I implement it into Bootstrap ad work from there? Thank you.
Hello,
Thank you so much for contacting us.
Polo HTML5 template is based on the bootstrap 4, and can be modified using any code editor.
If you have further questions, please feel free to contact us anytime.
Best, Inspiro Team
Hello i have a trouble with Internet Explorer. The İmage sliders, inspiro-slider and the carousel not working. the images dissapear .
Hello there
Thank you for contacting us.
Please kindly create a support ticket here: https://support.inspirothemes.com and we will send you the uodated files that fixes this issue.
Best.
i added captcha on my site , it’s working fine if i check on captcha and submit the form , but if i did not check on the captcha and submit the form it contineously show sending on button and did not give any error notification, how to fix this issue i also added the gresponse captcha code condition in mail file
Hello there,
Thank you so much for contacting us.
Not sure why it may cause this issue, can you kindly open a support ticket and one of our support team member will work with you directly and help you to fix it.
https://support.inspirothemes.comBest.
thanks i find out the solution i fixed this
Great,
In mean time if you need support, please feel free to contact us anytime at https://support.inspirothemes.com
Best.
Hola quisiera saber como puedo colocar el logo en el lado izquierdo en la versión movil, porque me aparece superpuesto con el boton menu de opciones
Hola 
Yes you can change the logo in the way you want, simply open a support ticket in https://support.inspirothemes.com and one of our support agents will assist you on that.
If you need further support, please feel free to contact us anytime.
Best, Inspiro Team.
is this site for reCAPTCHA 2 or 3? I tried reCAPTCHA 3, but I’m getting an error that says “CAPTCHA not valid. Please try again.” It also says “ERROR for site owner: Invalid key type”
Hello
Yes the contact form uses captcha v2
If you have further question, please feel free to contact us anytime.
Best
Hi,
Thanks for contacting us and take my apologies for this issue.
Use this link to download the latest updated files that will fixes this bug.
Download latest files here: https://support.inspirothemes.com/help-center/articles/8/26/17/download-latest-updated-files
If you need further support, please feel free to contact us anytime.
Best.
nice template, just the main nav menu, the links dont seem to work on a mobile device when I use class=”dropdown”. The dropdown links work themselves but not the main link when clicked. Is there a way around this? Thanks
Hi there
Thanks for contacting us.
The menu drop-down must be just menu without link, since the mobile devices do not have Hover state to trigger the dropdown otherwise it will be like click directly. I recommend you to to put the main link inside the dropdown list.
I hope this helps you, please if you need further support feel free to contact us anytime at httsp://support.inspirothemes.com
Best,
All your menu’s do not expand when collapse for a mobile screen except for the index page. Please fix it.
Hi
Thank you for writing us.
Menu works fine if you view from mobile devices. If you resize the browser from desktop to mobile, please do a refresh.
I will fix this soonest time possible and I will make an update.
Best.
Hi seem like your template doesn’t work with jquery-validation, yes it showing the errors but not with the messages. and second thing, when using transparent header the header extra the icon is missing(dropdown shortcode), plus its ugly look since it white and round so it can’t be used on transparent so I have to remove the round. I use used for the dropdown. any way to fix this all problems or wait for next release?
Hello there, hope you are doing well and thanks for writing us,
The jquery validations works without messages but with red outline form fields. The rest will be controlled in php and google captcha.
Thank you for reporting this, yes we can fix it, but please create a support ticket here: https://support.inspirothemes.com and we will be in touch there (please include also some screenshots)
Best, Carlos.
Hi inspiromedia
Just wanted to confirm if the shape dividers is a future implementation or if its in v5. I cant see an example of it in the layouts
Hello there
Yes, please kindly create a support ticket here: https://support.inspirothemes.com and we will send you the instructions.
Best,
does it come with admin so you can control all elements ?
Hello there,
Thanks for reaching us. This is HTML5 template without admin panel.
Best
hi. great to buy this theme. i have only a little problem as always. i need to trigger another dropdown menu exactly on “top-menu” but with click function, not a hover dropdown menu. how can i achieve this without losing my hover mainmenu as well. thank you.
Hi
Yes you can achive that easy, simply add class menu-onclick in #mainMenu here is the example template http://www.inspirothemes.com/polo/menu-onclick.htmlBest
hi, great to know that. but if you check the example, it can only be disabled when you click on the same button, unlike standart dropdown of bootstrap. and one more thing, it flickers when you unclick it.
cheers.
Hi,
It is working fine here on my end,
Can you let me know what browser version you are using and OS.
Please kindly create a support ticket here: https://support.inspirothemes.com and we will discuss this in support deskt.
Best.
