1952 comments found.
Hi, When I click on your documentation links (https://docs.uix.store/sober/) it shows a page error ‘File not found.’
Hello! When i go from home page to any other page i encouter a small problem. On top of the page image, it shows “Home > Page Name” how can i hide this?
Hi,
It is the breadcrumb. You can disable it in Appearance > Customize > Page Header.
Please open a ticket on the support site if you need more assistance.
http://uix.ticksy.com/Kind regards
Hi, how can i configure the pages that appear when using product tags: https://sobertheme/product-tag/tag1 ? The only configuration i found, is to add a Pager Header Image.
Hello,
They are default templates of WordPress. You can’t edit it without customize template files. You can use a child theme to customize them.
Kind regards
blog page shows in top navigation only 5 categories. I have six categories and sixth in not visible. Is there any limitation on this?
Hello,
You can config it in Appearance > Customize > Blog. Please open a ticket on the support site if you need more assistance.
http://uix.ticksy.com/Kind regards
I don’t see any option there to show maximum number of categories to appear
Please open a ticket on the support site, our supporters will help you check it.
http://uix.ticksy.com/Kind regards
Hello, how can i remove the Tabs “Best Seller, New Proucts, Sales Products” From my home page
Hello,
You can edit your homepage and replace the element “Products Tabs” by “Product Grid”.
Please open a ticket on the support site if you need more assistance.
http://uix.ticksy.com/Kind regards
Great, i did it. How can i edit the shopping cart?
The shopping cart page is a default template of WooCommerce. You can’t edit it.
how to edit product style 3.
i’m need create a new feature.
if use product style-3 and this product have upsell selected products show this products, but if product not have upsell products , in this area “our offer” show procuts from this category
Hello,
Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Kind regards
latest upgrade to theme has an issue with a plugin called Autoptimize By Frank Goossens (futtta)
Hello,
On our demo site, we are using the Autoptimize plugin too. It works very well. Please open a ticket on the support site. Our supporter will help you check it.
Kind regards
Hi My support has expired and I am not going to pay for extra support just to report a bug. I have now turned autoptize on and off three times and every time it is on I get the loading animation with the main theme grayed out. The moment I deactivate it, the site works
Hello,
This problem may come from other plugins. An error in comibined js file may cause this issue. It is not a problem from a theme. Please disable the JS combination and you will see the problem fixed.
Kind regards
Thanks, how do i disable JS combination?
Hello,
Please disable it in the Autoptimize settings:
https://prntscr.com/oat8ynBesides, there are 2 other options:
1. Exclude the script of the theme from JS combination, then it won’t conflicts with other plugins files.
http://prntscr.com/oata3h2. Or you can try another plugin for minifying/combining js files.
Kind regards
Hi, is there anyway of having 2 coloums on the mobile view instead of just 1?
Hi,
Yes, you can. By default, this theme display products in 2 columns on mobile devices. But with small screen ones, it will display products in 1 column only. You can change it with a simple CSS code. Our supporters will help you if you need.
Kind regards
Hi, currently my “my account” page is only showing login, can i show like the example demo with Register option? Pls see the screenshot: https://prnt.sc/o8z4tn Thank you
Hello,
Please enable the registration form in WooCommerce > Settings > Account & Privacy.
Kind regards
Hi, there’s no such option. Pls check to the screenshot and advice more: https://prnt.sc/o9atca
Hello,
It is the option “Allow customers to create an account on the “My Account” page”. Please check this screenshot:
http://docs.uix.store/konte/_images/woocommerce-settings-account.pngKind regards
Hi, it works now. thank you
Hello,
By default, the min value of this quantity input is “1”. You can follow this tutorial to change it.
https://docs.woocommerce.com/document/adjust-the-quantity-input-values/If you need more help, please open a ticket on the support site. Our supporters will help you solve problems on your site.
http://uix.ticksy.com/Kind regards
Hello,
I have the next pre sale questions:
Do you use a custom? Mega Menu. Filter produc Integration with menu responsive What contact form use? size guides? what popup plugin use? register or login with social media? badges with disccount porcentaje? search for name or sku product?
the theme has header and footer builder?
Do you have any documentation for integrations with other plugins?
Hello,
Regarding your questions:
1. Yes, this theme has the custom mega menu. You don’t need to install additional plugins to have it.
2. This theme has the a built in product filter widget. You can use it or default ones of WooCommerce.
3. We use Contact Form 7 plugin to build contact forms in this theme. You can use it or any other form builder plugins.
4. This theme has a built-in size guide system. You don’t need to install additional plugins.
5. The popup is a feature of this theme too. You can use the popup of the theme or use other plugins to build your popups.
6. You need to use an additional plugin to support login/register with social medias.
7. Discount badges are supported by the theme by default. You can select to display this badge in discount percentage or a simple text like “Sale”.
8. At this moment, this theme doesn’t support to search by SKU.
9. All supported plugins will work with this theme automatically. You don’t need to do anything with the theme to make it work with them. You can also check the theme documentation for more information.
http://docs.uix.store/konte/10. No, this theme doesn’t have the header and footer builder. We are working on a next version of this theme. We plan to support these builders soon.
Kind regards
How do I choose one of the demo setups?
Hello,
You can follow this documentation to import the demo you like.
http://docs.uix.store/sober/#/installation/import-demoPlease open a ticket on the support site if you need more assistance. Our supporters will help you.
http://uix.ticksy.com/Kind regards
Is possible include the images of products in checkout page?
Hello,
At this moment, it is impossible. Our developer is working on a new update for this theme. We will support to display product images on the checkout page in the next update.
Kind regards
Hello, I bought this theme a couple days ago. But after using on it localhost I realized that konte is designed more appropriately to my sites needs and requirements. Is there a chance to refund this so I can buy konte instead? Sorry for the trouble. Thank you.
Hello,
Please open a refund request. We will ask ThemeForest refund you.
Kind regards
Hi, presale question Would it be possible to add a “Follow us on Instagram slider” on the bottom of the homepage that will redirect to my Instagram page? Thank you!
Hi,
Yes, you can edit customize the theme a bit to achieve it. If you need, our supporters will help you.
Kind regards
Is possible blog list page with 3 columns? In middle, the posts of blog? And two sidebars?
Hello,
Unfortunately, this theme only supports 1 sidebars only.
Kind regards
Hello. Do you also support elementor? Thanks in advance
Hello,
At this moment, this theme can work with Elementor, but it doesn’t add custom widgets to this builder. In the next update, we will make this theme fully compatible with Elementor. Our developer is working on it.
Kind regards
any plans of making an app-like, mobile layout? Als is there an option for a wide search box on desktop without have to click on the search icons?
Hello,
Yes, we do have a plan to build an app-like mobile version for this theme. At this moment, this theme doesn’t support a wide search box on mobile header. You can view the search box in the mobile menu only.
Kind regards
An presale question: I’m very interesting in this theme. I would like to know if is possible an boxed version with background image on the sides of container? Thank you.
Hello,
We’re afraid it is not possible with this theme. This theme doesn’t support boxed layout.
Kind regards
Is possible change the quantity of columns of the catalog shop page in two, in mobile version? Suggestion of improvement: include too share in whatsapp in blog post and in product page.
Hello,
Yes, you can uss custom CSS to change the catalog pages to 2 columns on mobile. Please open a ticket on the support site. Our supporters will help you.
We’re going to release a new update for the theme and will add WhatsApp sharing button for both blog post and product page.
Kind regarsd
Thank you very much!
I loved this theme. The design really impresses both desktop and mobile. Quality and fast support.
Thank you very much!
