1267 comments found.
I submitted a support ticket for issues with the favicon and the prayer wall. Thank you.
Hi there
It will be replied soon today.
Thanks
Check support ticket. Information updated. Thank you.
Should be replied shortly. Thanks
Still waiting on your developer reply to my prayer wall. All settings have been adjusted on our end and prayer wall still does not work.
It will be taken care of asap. Thanks
CALENDAR HELP: Short codes have been entered in all locations and calendar is still blank. Please help asap. Thank you. Support ticket has been opened.
Hi there
Your support ticket should have been replied.
Thanks
Yes. It was replied. Thank you
Still waiting on your developer reply to my calendar. All settings have been adjusted on our end and calendar still does not display events.
It will be taken care of asap. Thanks
Support ticket is open again and the information you needed has been updated. Please see ticket. Thank you.
I have re opened your ticket again. It will be updated soon. Thanks
Hi there, recently the button function doesn’t work (shortcode). Using it I’am linked to the articles sections. Could you help me?
Hi there
Please make sure you are using the latest version of theme. For further assistance please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
revolution slider not showing / stopped working
Hi there
Please make sure you are using the latest version of theme i.e. 3.3.5. For more questions and concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
I don’t see version 3.3.5 the latest update i see was on Nov. 17th and says 3.3.4
Change Log is now updated. Thanks
I updated the theme today and the Slider Revolution is not showing up on the home page. On the page it says the “If you are setting this page as your front page at Settings > Reading then use this metabox options for the page header slider instead of page/post header options” . However, this option does not show on at Settings > Reading. Is there an additional update to the theme. I have version 3.3.4 of the theme installed.
Hi there
This message means if the page you are editing is set as front page at your Settings => Reading then you should use this metabox for the header slider “Home Page Header Slider” https://cl.ly/2e9276 instead of the other metabox that is for all other pages except the home page.
For more questions and concerns please open a support ticket here.
Thanks
Thank you. Does this mean that we can no longer use our slider revolution banners on the home page?
Of course, you can but with the right metabox. If you are getting problem in setting it up then open a support ticket here: https://support.imithemes.com/help/ticket/new or email me at envato[at]imithemes.com
Thanks
We are having an issue with the event calendar. For example, we have entered an event for 12/18/19. When viewing the event on the sidebar from the widget the date is 1217/19 and we we view the same event on the event page the date is listed as 12/16/19. How can this be fixed? We are using the current version of the theme and widgets.
Hi there
Please make sure you are using the latest version of theme i.e. v3.3.4. As this problem is not yet noticed or reported so needs to be checked if it is a website specific issue or a bug. For this please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Since the last update going to the next month events doesn’t work anymore. Created an issue but have not had any reply. Please help. See https://support.imithemes.com/forums/topic/event-listing-next-month-sorry-there-are-no-events-for-this-month/
Hi there
This has been noticed lately and will be fixed in an quick update today.
Thanks
I was updating the site, then all of a sudden the API disconnected. This isn’t even something I remember establishing. So then I went through the steps to generate a new token and its not working. Is this a way to force me to buy another license for this theme? My client’s site is DOWN. Please help as soon as possible.
Hi there
I believe you have a support ticket about the same which I just replied. Please follow up there.
Thanks
So currently I am having an issue to install the core plugins. After I have uploaded the theme to WordPress, it asked to install all the core plugins and I clicked activate, then it showed an error message saying” Sorry, you are not allowed to access this page.”. Can you please check it out for me and tell me how to fix this?
Hi there
Sorry for the inconvenience, please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.
Thanks
latest version of revolution slider and latest version of your theme does not show the revolution slider and displays “false” in the slider picker from the home builder templates. https://www.northsideonline.org
Hi there
This has been fixed in the latest update of theme, make sure you using v3.3.2 of the theme. If it still doesn’t work then please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Thank you, that did the job. I thought I had the newest version but apparently not.
Glad it helped! Thanks
Hello. Great theme. I have a question: I created a page: https://yagp.org/grishko-model-search/ In the header, there is a “Show All” button. How can I hide this button?
Hi there
We can hide it using a simple custom css. My support team can assist you with that just open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
After updating to the latest version of the theme (3.3.1), and updating the Native Core plugin, all my sermons and events no longer work, and are unable to be viewed. For example, when you click on a sermon album you can see all the sermons, but each individual sermon (or event) is not able to be opened. It just shows the sermon/event preview with a “continue reading” button that doesn’t go anywhere.
My support for this theme has expired, but this doesn’t seem to be related to something I did on my end.
Hi there
Make sure you have activated the new NativeCurch Core plug-in. Now all the custom post types are registered using that plugin and not from the theme itself.
Thanks
I have activated the new NativeChurch Core plug-in. But the sermons and events on my website still don’t work. Here’s an example: https://elmirachristiancenter.org/sermons/my-eyes-have-seen-the-king-isaiah-61-7
When you click on the “continue reading” button, nothing happens. Is there something else I need to do besides activating that plugin?
Email me your website details at envato[at]imithemes.com
Hello, my client noticed that in the Recent Sermons Widget – the Download PDF button goes to a 404 page. Is this something in the theme code that can be fixed? Thank you in advance… https://christchurchrc.com
Hi there
Please make sure you are using the latest version of theme and have updated the NativeChurch Core plugin. For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Just updated plugins and the Revolution slider is not showing at https://offcentremusic.com – why?
Just restored older version using updraft and t works, but how to update plugins without breaking it?
Hi there
This was checked before the update of the plugin in the latest version of theme. If you are getting problem with it then open a support ticket here: https://support.imithemes.com/help/ticket/new or send problem screenshots at envato[at]imithemes.com
Thanks
Important Notice
New version of NativeChurch theme i.e. v3.3 released on 31st July, 2019 is a major update following the new WP Standards announced by Envato Review Team. Once you update your theme to this version, you must install or update the NativeChurch Core plugin to it’s latest version i.e. v1.0.2 in order to use the theme at it’s full capacity since the custom post types/shortcodes and few other important things are not available through this plugin only.Hi there, does the upcoming event feature (homepage) require additional paid plugins, or will it work with a Google calendar integrated with the website, for example?
Hi there
No additional plugin required for the events function. You can create events in WordPress and show them on the upcoming events list or full calendar. Also can add your Google events calendar info in Theme Options to show events from there.
For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
There is a bug (or just needs updated) in the sermon video routines. It says the embed code is invalid for the video when entering a vimeo video link in the page for a new sermon. I was able to fix the issue myself but would suggest having this fix put in for future versions of the theme. It appears vimeos embed codes have changed which probably is what the issue is.
In the file theme_functions.php, line line 288 needs to be changed to… return ’<iframe src=”https://player.vimeo.com/video/’ . $video_id1 . ’”?byline=0&portrait=0” width=”’ . $width . ’” height=”’ . $height . ’” frameborder=”0” allow=”autoplay; fullscreen” allowfullscreen></iframe>’;
This fixes the issue. The embed codes are wrong in the current theme_functions.php file. Thanks.
To reproduce the error, put in a vimeo video url in a new sermon. Save the sermon then view the sermon page for that sermon. The video will not show up and will have invalid embed code across the front of it. My fix above addresses that and cures the problem.
Hi there
Thank you for reporting a bug. I have passed this on to my developers and will be fixed in the coming update of theme.
For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hello, I purchased this theme years ago and I am still using it strong for our church. I was wondering if we are able to use multiple google calendar IDs to display all our calendars?
Hi there
Thank you for using NativeChurch theme for your website. Yes, you can add multiple calendars with different calendar ID’s using the “Calendar” shortcode. Shortcodes can be placed in the page using the shortcode generator available in the page content editor. For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
I will like to place the upcoming events (the type under the slider) on the page but not directly under the slider, it this possible? as i cant find a widget to do this
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.
Thanks