Hi there

Please open a ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check your website.

Thanks

I used this on a test site years ago and now I would like to the template. Please deregister the following purchase code: Aed4bfc1-f7d5-46a6-a7ad-0f9fc86e3337

I’ve sent an email to envato@imithemes.com

Hi there

This purchase code is still active on a temporary website https://th0.afb.myftpupload.com/ You can go to Welcome page in the WP Dashboard and Deregister it to make the code free for new domain registration.

FYI Do not share purchase code or other sensitive information here on public comments. If you need assistance for registration, send an email to envato[at]imithemes.com

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Hi there

Yes, you can add text/slogan next to logo or anywhere in the header. It’s an Elementor built.

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Hi, thank you for the quick response. How about the background image in this hero section, https://app.screencast.com/1jAqr40ulc5OK, from this demo page, https://nativetheme.com/parish? Can we change the background image to a video? And remove the bird image?

Yes, you can edit the hero section anyway needed.

Hi there

For donations this theme supports GiveWP plugin which offers Recurring donations add-on to enable monthly, yearly recurring donations.

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Hi there

I can see that your ticket has already been responded to. Kindly follow up directly on the support site.

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Hi there

Make sure that all the required plugins are active at Native Church => Plugins page.

For assistance please open a ticket here: https://support.imithemes.com/help/ticket/new

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Hi there

Please send an email with your purchase code on envato[at]imithemes.com to get it deregistered.

Thanks

Hi there

You can enable the iSermons taxonomies in the block editor from the preferences https://share.zight.com/4gupnDdx

For further assistance please open a ticket here https://support.imithemes.com/help/ticket/new

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Hi there

Would be great if you can open a ticket here https://support.imithemes.com/help/ticket/new/ to get your website checked.

Thanks

I tried but keep getting this error: Error – Rate limit exceeded. See https://build.envato.com/api/#rate-limit. Unknown Error

Send your purchase code on email envato[at]imithemes.com and I will get you a direct account.

Hi there

Can you confirm how you always update your theme copy, by uploading the new version zip archive and replacing previous copy OR using the Envato Market plugin?

The Eventer plugin comes unlocked & bundled with the NC theme and license registration is not required.

If you are facing any problem with the purchase code registration of the theme, please send an email with your purchase code on envato[at]imithemes.com

Thanks

Thanks for getting back to me. I have always updated through the theme when the theme shows an update available. I’ve never had a problem before now.

If you are still getting problem in registering the purchase code, then I would suggest trying in an Incognito Window or do a hard refresh on the welcome/license page of the theme by pressing Cmd/Ctrl + Shift + R keys on your keyboard.

If the problem persists, please send an email with your purchase code on envato[at]imithemes.com

Thanks

Hi there

Please open a ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check your website.

Thanks

Hi there

Make sure that you are using the latest version of the Elementor and Pro plugins. If the problem persists then try downgrading the Elementor plugin from your WP Dashboard => Tools(Version Control)

For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new

Thanks

This is resolved now with another update. Thanks!

That’s great! Thanks for letting me know.

Hi there

I just replied your email about the same, please continue the process there with me.

Thanks

Hi there

A purchase code can be activated on a single website. You may need to deactivate the purchase code from the previous website before registering it on the new website. If the old site is not accessible now then share your purchase code by writing an email to envato[at]imithemes.com

Thanks

Kindly what if i want to make some updates on the previous website, by the way the product has multiple theme to use only on one website, seriously i thought i can use multiple websites on the the same theme, atlist you could give me maximum of only two website

For local development environments, registering the purchase code is not required. However, for any live or publicly accessible website, a unique purchase code is mandatory. Unfortunately, I can’t authorize the use of a single code on two separate sites, as this would go against Envato’s standard license terms. You can review the details here: https://themeforest.net/licenses/terms/regular.

Hi there

Thanks for reporting this problem. It should be working fine now.

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Hi there

Native theme supports both the Free and Pro versions of Elementor and all the demo you see are utilising the free version only so it’s optional for you to subscribe to Elementor Pro or not.

For the Classic(Non Elementor) we have 2 different demo, one uses the basic Page Templates and another use SiteOrigins Builder(theme comes with premium widgets in built)

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Hi there

Please open a support ticket here https://support.imithemes.com/help/ticket/new and my team would be happy to check your website.

Thanks

Hi there

Yes, theme and bundled plugins are compatible with PHP version 8.4

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Hi there

This kb should help https://support.imithemes.com/knowledgebase/core-plugin-not-getting-installed/

For further assistance please open a ticket here https://support.imithemes.com/help/ticket/new

Thanks