182 comments found.
PrePurchase Question – integrated iCal sync in order use with Booking or AirBnB seems to be an essential feature for many interested customers!
any update on this? lastly mentioned months ago! THANK YOU!!!
Actually not many people requested this feature. So we went on with other developments. But adding this on our roadmap.
Dear theme_bubble, thanks for your reply. Maybe not many customers write a request, but certainly enough are looking for it.
You already wrote to the community 1YEAR AGO, that you are adding this in an update SOON! Promised to another customer request 3MONTHS AGO “YOU ARE WORKING ON IT”—and TODAY TELLING US “YOU WENT ON??”
Does it mean you are NOT WORKING ON IT? 
I think it not a big challenge for your developer to add this to you next update – which would make a lot of existing and future customers happy. We certainly would highly appreciate this!!! Please tell the community again more detailed, what this roadmap is about! THANK YOU A LOT.
It’s cuz we started working on it and found that in order to make iCal work we need to change the whole booking system. That’s like making the theme from ground up again. So we’re looking for easier solution that’s worth it. Thanks!
Hello great design ! How can I switch from one demo to another ?
Hello,
inorder to switch demos, you need to again import the new demo, and after that go to settings > reading and choose new home page 
Thanks
Thanks you for your prompt replay ! I did this, but I only have 1 home page, and it’s the same like in the first demo that I have imported.
Hello,
can you please open support ticket at our support forum, our team will help you as soon as they are in online 
Thanks
Kindly review your demo its not showing correctly
Fixed. Please let us know if you still facing issue.
How to insert a checkbox for the European regulation GDPR on privacy to be accepted by the customer in checkout page?
I am managing the different rooms with local payment. Are all the booking emails that arrive for each room instead of in full status coming to a halt?
Hello,
Can you please explain us more ?
Thanks
It is possible to create a price list for example from June 16 to July 15 indicating a price
Hello,
Sorry, can you please explain us more ?
Thanks
I wish I could create a price per week (from .. to … € 100). it’s possible?
please check this plugin https://th.wordpress.org/plugins/wp-hotel-booking-block-room/
Thanks
OK thanks. with that plugin should I select the dates I would not like to have reservations made?
where I find the settings of the booking form present in home (see http://themebubble.com/demo/hotelluxe/luxuryhotel/)
in which folder should I insert the translated file with poedit? in wp-content / languages / themes / or in the wp-content / themes / luxe / language folder
Hello,
Please open support ticket at http://gfxbucket.freshdesk.com our support team will response your ticket as soon as they are in online.
Thanks
ok
I translated the template with wpml. But the search for rooms does not work in translation. Do you know why?
Hello,
Can you please open support ticket at http://gfxbucket.freshdesk.com our team will help you as soon as they are in online
Thanks
before proceeding with the purchase I would have a doubt. with the booking form is it possible to send only a simple request with information without proceeding to payment?
Hello,
Yes it’s possible with contact form 7 
Thanks
ok but is it possible using the contact form 7 module integrated with the theme reservation system? or only with contact form? Do you support the polylang plugin for having the site in 2 languages?
Hello,
You cannot integrate contact form 7 with theme reservation system
Yes it support polylang plugin as well
Hi where can I see demo for admin? I want to know how the booking system works
The theme is very nice, but I am not happy at all with the booking plugin. Do you offer also customisation? Or can you recommend me someone? Thank you!
Hello,
What type of customization you need ? please mail us at relstudiosnx@gmail.com for further discussion
Thanks
How can i integrate CCAVENUE payment gateway to this theme ?
Hello,
You can use this plugin https://wordpress.org/plugins/ccavanue-woocommerce-payment-getway/
as our hotel luxe supports woocommerce payment gateway as well
Thanks
Thank you. Is any additional discounts right now. i am new user and first purchase
Hello,
Sorry we do not have any discount offer at this time 
Thanks
Its ok, My client also want to SMS alert after booking confirmation. Plz share the best free plugin, client already have SMS API. Pease send me both free and premium.
HI, I probably will phurcase this theme, I already read all the comments but I can’t find nothing about the feature I need. What about multilange? Is it prepared? Need to install any plugin? Wich do you advise? In the Check out, will it be easy to translate to? Thanks in advance
Yes, Hotel Luxe supports any language. You can easily translate. 
Hi, don’t know if I did explain what I need. I need to have the site in 2/3 different languages. Spanish english and french. In the flag they click an change for the language they want to.
Thank for your fast reply!
Hello,
Yes it’s possible
You can use WPML for that and our theme supports WPML 
Hi we have installed the theme for a client and now he wants to add another property in the same website. So is it possible to add multiple properties and their rooms in the booking page?
Something on these lines: https://demo.goodlayers.com/hotelmaster/modern/?booking
Thanks in advance!
Hello,
Sorry it’s not possible 
Thanks
any updates on iCal integration?
Hello,
We are still working on it, we will let you know once we fully integrate iCal 
Thanks
Hello Dear, just two days ago was much better price and i wanted to buy 3 licences when i come home from holiday. is there any chance, that i can do still do it for 35 like it was during weekend? Please, if yes, let me know.
It was a special discount. Almost once or twice in a year offer. But if you buy 3 license together, we can change the price to 35 usd for few minutes. Mail us at gfxbucket@gmail.com before purchasing as it’s time sensitive.
hello, please reply my problem
https://gfxbucket.freshdesk.com/support/tickets/4654you just opened ticket 3 minutes ago,
please be patient, our support team member will reply your ticket as soon as they are in online
Thanks
Hello, nice theme 
Do you continue supporting this theme? I noticed that the last update is 4 months ago ( October 2018 ) Thank you
Hello,
Yes we do continue support for our all the themes 
Thanks
Hi, I have a support ticket which I submitted 3 days ago and im still waiting for a response, can someone please respond?
Hello,
Your ticket has been replied, please check
Thanks
can please respond?
Hello,
we already responded as “on my local it’s working fine, btw did you modified our updated luxe files ? please let me know” but we haven’t heard back from you after this, also we suggest you to update to php version to latest, did you do that ?
Thanks
yes i have updated php 7.0 also update Luxe Theme 1.4 but the problem is not solved
would you please enter my site and solve the problem?
Hello,
Hmm, when i try to login to your account, it says incorrect username and password, did you changed the login credentials ?
Thanks
Please try again
ok our team will check this as soon as they are in online 
Thanks
I’ve been waiting 4 days 
Hello,
Sorry for that, but our team needs to inspect each and every details in order to come to solution, that’s why it’s taking time
please wait for 1-2 days so that our developer can check your issues deeply and will let you know asap
Thanks
BTW, can you please join us at google hangout, email is relstudiosnx@gmail.com
Thanks
OK, i am waiting 
tickets updated 
Hi there, my client is using a different booking engine which does not have a plug in for Wordpress, but they give you a snippet to embed in the website. Can I use it with Luxe? Can I substitute Luxe’s booking engine with another?
Hello,
Yes you can but you need to have little bit knowledge about PHP and WordPress 
Thanks