1952 comments found.
Hi, I have tried to translate the theme with Loco, for a while all went smooth. It translated a few of the part I wanted(for example the account part in WooCommerce, which has Shopping cart, Wishlist, Order Tracking etc…). But it stopped working, the translated parts are still there, but even though i removed all languages form Loco, even disabled the plugin, the translation is still there. Is there a way to reset it all back to default and start a new language…? Note: I can even rename the language folder in wp-content, the translation still occurs, its all still there…
Hello,
Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Kind regards
Hi, I want to purchase this theme, but I was wondering if it was possible to do filtered searches? For example, I want a feature that is compatible with range slider price searches, color searches, etc? Is this possible here?
Hello,
Yes, this theme does support the product filter. You can view the demo of this filter on the shop page. You will see the price slider, color selector, etc…
Kind regards
Hi, I cant figure out how to disable the extra footer under the custom footer. It has instagram, facebook icons to the left. How do I disable this?
Hi,
You can disable these sections in Customize > Footer. Please open a ticket on the support site, our supporters will help you if you need.
https://uix.ticksy.com/Kind regards
Hi, if I use the split menu with logo between and use a mobile or android tablet only the left first meny is shown. How can I change this?
Hello,
By default, the theme use the Primary Menu for the mobile menu. You can create a new menu for mobile instead of using the default one.
Please open a ticket on the support site if you need more assistance. Our supporters will help you.
https://uix.ticksy.com/Kind regards
Thanks! I figured it out. But somehow, on a desktop, if I shrink the browser, the mobilemeny do not show up, it uses the desktop version. That is not optimal…
Hi,
When you resize the browser to a tablet size, the mobile menu will show up automatically.
Kind regards
What are the dimensions for the images on the “Parallax” homepage option? I don’t see the images in the media tab.
On our demo, we use images with dimension 1920×1330. You can use this dimension or larger.
Please open a ticket on the support site if you need more assistance. Our supporters will help you.
https://uix.ticksy.com/Kind regards
why u cant put Cart and wishlist on the right side of the Header v4, its like restricted u cant choose the header Icon Wishlist to add on the right side can u fix that please ?
Hello,
In the Customizer, you can select what icons will display on the header, under Header > Header Icons section. Please open a ticket on the support site, our supporters will help you check it.
https://uix.ticksy.com/Kind regards
Hello, why does the image component on my homepage show the name of the picture when the mouse moves in?
http://www.viduona.comHello,
This is the default title attribute of WordPress image. It is used for SEO purpose.
Kind regards
Is there a bug in this theme where google chrome does not display the site correctly?
everything is pushed to the right
Hello,
Thank you for your report. We’ve just tested the demo and everything displayed very well. Perhaps this is a cache issue. You can view the demo again in this URL.
http://demo.uix.store/sober/Kind regards
Hello, when will the great update expected by all be available?
Hello,
Our developers are working on it. We’re trying to release this update at the end of this month.
Kind regards
It would be great, thanks!
Hi. how can I fix this? how to make these buttons smaller?
Hello,
Thank you for your feedback. We will check and fix this issue in the next update of the theme.
Kind regards
Hello. how can I fix this? when will the next update? Kind regards
Our developer is working on the next update of the theme. We’re trying to release it in a next few weeks. Actually, we planed to release this update at the end of this month, but we have to delay a few weeks because some new updates in the them and WooCommerce.
Kind regards
if i buy this Theme will the revoluition Slider and visual composer update to the latest version?
i need revoluton slider 6.0 +
and do i have the full license to activate and use it fully
Hello,
Yes, you will alway get the latest version of these plugins. You can install and use them with full functions. But you won’t have the license to activate them. Actually, you just get the automatic update feature after activated them by a license. With plugins included in this theme, we care about updating them. We will keep updating the theme and include the latest version of plugins in each update.
You can check this documentation for more information.
http://docs.uix.store/sober/#/getting-started/plugins-licenseKind regards
How to change categories? Add products? and add links to home page items in the best seller ?
Hello,
By default, best sellers are calculated automatically. You can’t add items manually to this tab.
Kind regards
Do you have another link to download the demo importer? From your documents, the link opens a white page and nothing else.
http://uix.store/plugins/soo-demo-importer.zipEDIT: I found the plugin within the file folder of the purchase download.
Hi,
We checked and the download link still working well. Besides, we always include plugins in the “Plugins” folder, inside the theme package.
Kind regards
Hey, Is there a way to change my product images when someone selects a swatch colour?
Hello,
You can use variable products to achieve this. The product image will be changed when someone change a product attribute.
Kind regards
i really liked your script. but will you help me to add Knet payment gateway in it? then i will buy it.
Hello,
We found this plugin that help you add the Knet payment gateway to WooCommerce. You can buy this one to support it.
http://x-store.in/index.php?route=product/product&product_id=52Kind regards
How can the date information below in the post display as mm/dd/yyyy instead of dd/mm/yyyy?
Hello,
You can change the date format in Settings > General. It is a default option of WordPress.
Kind regards
Yes, I changed that but the date published still shows as DD.MM.YYYY on Sober Post Grid displayed items.
It seems the date format of the shortcode Sober Post Grid is fixed like that. In next update, we will fix this issue and make it follow the default setting of WordPress.
Thank you for your feedback!
Yes please include that. Thanks
How can i change the fonts of title in this theme? My website: https://sohagarden.vn/
Hello,
This theme has typography options in Appearance > Customize > Typography that help you change the font of most elements in this theme.
With “Custom Heading” element of WPBakery Page Builder, you can change the font right inside this element settings.
Please open a ticket on the support site if you need more assistance. Our supporters will help you.
http://uix.ticksy.com/Kind regards
Can someone please send me the instructions on how to upgrade the Sober theme please? Thank you
Hello,
You can follow this documentation to update the theme.
http://docs.uix.store/sober/#/update/update-themeKind regards
I can not download this theme, error…
How can i install this theme look like demo version?
Hello,
Please follow this documentation to import the demo data.
http://docs.uix.store/sober/#/installation/import-demoKind regards
Thanks.
Hi, just a question, how to remove the percentage discount tab number on the product photo? thanks
Hi,
You can use this CSS to hide it:
.woocommerce .ribbons .onsale { display: none; }
Kind regards
