747 comments found.
Hello, Presales question:
Is it possible to mismatch and create website like : https://www.moksh16.com.
If customization required …what are the charges for customization. Thanks.
Hi there,
Thanks for writing in!
Yes, it can be done using the theme, but you’ll need a little of knowledge about HTML & CSS. If you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you hire a developer. Here are a good place to find a WordPress Freelancer: https://studio.envato.com/
Otherwise, if you need help about using theme features, bug reports & reasonable feature requests for future updates, please submit ticket in our support forum and we will happy to help you out.
Best regards, Danny
Aowsom! Thanks for your prompt information
You’re welcome 
link http://demo.themelogi.com/roneous/elements/background-effect/ on PC works well but when I open the page with my iPhone, it is a picture with a play button which is not active.. can you please explain why and how to make sure all visitors with any device can see autoplay feature
I use Safari browser
Hi there,
Thanks for your info!
But in the link above, it’s only background images & background video without a play button ? Could you please share us a screenshot about the issue so we can see the problem. (You can upload your screenshot into https://imgbb.com/)
Best regards, Danny
i just did
Hi there,
Thanks for your info!
I’ve just checked on my android phone, and the background video work just fine as you can see in the screenshot here: https://ibb.co/0Jm9dYJ
Could you please try again, make sure the device is not running in Low Power Mode if you’re targeting iOS 11, and the auto video support from iOS 10 and above.
Best regards, Danny.
Hi Danny, Thanks..
it is playing now, Good point as my device was on low power mode
You’re welcome
Please feel free to let me know if you need any further information.
Best regards, Danny
I want to buy this template but I am a bit confused. please explain whether this one time purchase can be for use of 25 separate domains? or you will get only one license for all of them and you can use only one, or you can combine them and use them on different domains. Please explain about the times we can use each template on how many domains and if different pages from different can be selected and combined in our own designed template.
Hi there,
Thanks for writing in!
The purchase you made allows you to use our theme on one domain. A single purchase is needed for each site you use the theme, that based on the Regular License info on Themeforest. This isn’t based on number of template/demo content, one theme purchase allows you to use it on one domain.
Hope this helps, Danny
Thanks for your answer. I would like to know can we mix and match features of different pages from different demos into our own designing template or the demos are fixed with no change? Secondly I appreciate if you provide links of pages that have auto play video intro as header or background… I would like to seethe samples. I checked two pages both of which had play button and not auto play. does any of your available pages have this feature already?
Hi there,
Yes, you can mix and match all the elements in our demos to create your own designing template.
Also, you can find a sample page about background autoplay video at bottom of the page here: http://demo.themelogi.com/roneous/elements/background-effect/
And you can create a header auto video play with Single Header element in the page builder editor too.
Hope this helps, Danny
Hi. I wan to set a full width image but the site scales it down and centering it no matter if I set to theme setting for “wide” or WP Bakery container to “strechted row and content”. How can I fix it?
Hi there,
Thanks for writing in!
About this issue, you can try to set the Row stretch option to “Stretch Row” instead of “Stretch row and content”.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi there,
How Can i change the manual slide into auto slide in full screen-sliders page header part is it possible?
Hi there,
Thanks for writing in!
To resolve this issue, please open up the Slider Settings and set the “Enable autoplay?” option to “Yes” as in the screenshot here: https://ibb.co/1LChmQF
Hope this helps, Danny
Thanks For Your Reply …
if i select “yes” in slide Enable autoplay not work then i refresh the site the auto play mode goes to “no” slide is also not working
Hi there,
Thanks for writing in!
About this issue, please make sure you’ve clicked on the Save Changes button in Slider Settings.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi,
i tried what instruction given by you, but still same issue the slide is not working .
this is link https://www.wincloudpms.com/home-2-2-3-2-2/
Hi there,
Thanks for your info!
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Best regards, Danny
i created the ticked in support forum
Hi there,
I’ve replied to your ticket here, please follow it : http://www.themelogi.com/tickets/topic/auto-slide-in-full-screen-sliders-page-header/#post-8261
Best regards, Danny
Hi, How can i enable button click popup is it possible? i want to add popup form in my home page.how can i fix it?
Hi there,
Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.
Thanks for your understanding. Take care!
Danny
Hi, I am looking for uswtich https://www.uswitch.com/ home page look. Is this possible? comparison price like uswitch site. Is it possible to add that feature to the theme? any plugin you suggest that is compatible with your theme? Thank you Gurpreet
Hi there,
Thanks for writing in!
You’ll need to have a little coding knowledge to modify the theme to be same look as uswtich.
For comparison price, you can try to find those plugins in https://codecanyon.net/category/wordpress?term=price%20comparison or https://wordpress.org/plugins/tags/price-comparison/
In case you can’t find the plugin as you wish. I recommend you to hire a freelancer to help you to create the plugin you wish to use with the theme.
Best regards, Danny
I’ve set the Header to “Left Vertical Header”, and Enable Footer Copyright? to “Yes”. Unfortunately, none of my social list are displaying below after the copyright. Something is definitely wrong with your theme, as it failed to call the roneous_header_social_icons() function.
Hi there,
Thanks for writing in!
Please make sure you’ve added both social URL & social Icon in your Dashboard > Appearances > Customize > Header/Footer.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.
Best regards, Danny
I found the answer to this problem. It appears that the social list to the Footer for the “Left Vertical Header” aren’t related, but the social list to the Header is. This lead to the confusion.
Hence, the correct way around this problem is …- Footer > Enable Footer Copyright? – Yes
- Footer > Header Social Icon 1 – None, URL 1 – blank
- Header > Header Social Icon 1 – Facebook, URL 1 – facebook link
After the above steps are completed, then the social links and their respective icons will appear below the copyright, at the bottom of the “Left Vertical Header”.
Hi there,
Yes, because the “Left Vertical Header” has its own social icons, using settings in “Header > Header Social Icon”.
Also, the “Footer Copyright” has its own social icons, using settings in “Footer > Header Social Icon”.
Best regards, Danny
I noticed the vertical menu isn’t scrollable, and this isn’t good when there are submenus. It’ll be good to make it vertically scrollable.
Moreover, the WooCommerce cart and Search input don’t appear in the vertical menu even after I’ve enabled them to show.
Please advise. Thank you.
Hi there,
The vertical menu is scrollable, you can try to more submenus and check. Also, you can check out our live demo with Vertical Menu.
The Woocommerce cart & search only available in horizontal menu layout for now, we’ll consider to add in next theme updates.
Best regards, Danny
The vertical menu is scrollable, you can try to more submenus and check. Also, you can check out our live demo with Vertical Menu.Unfortunately, the http://demo.themelogi.com/roneous/home/work-showcase/ vertical menu isn’t scrollable as you’ve mentioned.
Hi there,
Thanks for your info!
Ah yes, I mean it’s scrollable on the active menu item only. We’ll consider to add scrollable feature as an option on the whole menu section in next theme updates.
Best regards, Danny
To make matters worse, the submenus in the vertical menu for http://demo.themelogi.com/roneous/home/work-showcase/ cannot appear when the window is in mobile view. This is frustrating!
Hi there,
Could you please use the real mobile device to check it again.
Best regards, Danny
Strange that it only works in the real mobile device. Anyway, I’m encountering some issues with the submenu toggling after I’ve opened its submenu list, it cannot close back up. Your theme looks promising, but I’ve encountered more and more features that are buggy, and I’m losing confidence with it. Sigh!
Hi there,
Thanks for your info!
For other questions, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi, how can I adjust the logo position on header? I need the logo position to be aligned with the text on the hero image. Please advise.
Hi there,
Thanks for writing in!
About this issue, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
How can i activate WPBakery Page Builder ?
Hi there,
Thanks for writing in!
You don need to activate it in order to use with the theme, you can read more about bundled plugins license in the article here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins or here http://www.themelogi.com/knowledge/
Hope this helps, Danny
Hi! I’ve got a problem with tags posts display. I got 10 on one page, where should be 9 or 12 etc. Please tell me where can I set number of posts per page? Link: http://hospicjum.luxclassicwindows.stronazen.pl/tag/rozbudowa-hospicjum/
Also, the Grid 3 columns layout in tags has different apperance than regular Grid 3 col in blog, no white background under the thumbnails and no gray background. (like here http://hospicjum.luxclassicwindows.stronazen.pl/blog/aktualnosci/)
Hi there,
Thanks for writing in!
You can set the posts per page in your Dashboard > Settings > Reading > Blog pages show at most.
Hope this helps, Danny
Thank you Danny, it was so simple and obvious, I totally forgot about this settings menu. Can you tell me what’s happening with this Grid layout? Why it looks different in archives than in blog? I need it to look same as blog Grid.
nvm, already fixed, thanks anyway for your help
You’re welcome
Header > Menu Height has been adjusted from the default 64px to 88px. Unfortunately, the reveals a height of 74px. It should be of at least 88px, but it isn’t.
/wp-content/uploads/wp-less-cache/roneous-theme-styles.css?ver=1563740101 shows the following
.nav-container nav.nav-show .nav-bar:not(.nav-full) {
height: 74px;
max-height: 74px;
line-height: 74px;
}
Why is this happening? Also, is there any way to show the Sticky Header much quickly after the page is scrolled to the bottom?
Please advise. Thank you.Hi there,
Thanks for writing in!
The default navigation is 88px, but when you scroll down, the navigation height is reduced to 74px (automatically -14px), this is the default design of the main navigation, the menu height is reduced on scroll so that users can read content easily.
If you want to keep exactly the menu height, please open up the theme.less file in themes/roneous/assets/css folder, find ”@menu-height – 14”, and replace with ”@menu-height”.
About the sticky header show on scroll, please open up the scripts.js file in themes/roneous/assets/js folder, find the function tlg_update_nav() in around line 541, and change it into this: https://paste.ofcode.org/X9LSertRHfPigwcPdKpyz6
We’ll consider to add it as an option in next theme updates.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Hope this helps, Danny
The default navigation is 88px, but when you scroll down, the navigation height is reduced to 74px (automatically -14px), this is the default design of the main navigation, the menu height is reduced on scroll so that users can read content easily. If you want to keep exactly the menu height, please open up the theme.less file in themes/roneous/assets/css folder, find ”@menu-height – 14”, and replace with ”@menu-height”.Is it advisable to set the below in the roneous-child’s style.css?
.nav-container nav.nav-show .nav-bar:not(.nav-full) {
height: 88px !important;
max-height: 88px !important;
line-height: 88px !important;
}
.nav-container nav.nav-show .nav-bar:not(.nav-full) .module,
.nav-container nav.nav-show .nav-bar:not(.nav-full) .module-group {
height: 88px !important;
}
About the sticky header show on scroll, please open up the scripts.js file in themes/roneous/assets/js folder, find the function tlg_update_nav() in around line 541, and change it into this: https://paste.ofcode.org/X9LSertRHfPigwcPdKpyz6As for the above, I’ve duplicated the parent theme’s scripts.js to the child theme, and modified from there. Then, add the snippet below to call it from there.
if( !function_exists( 'roneous_requeue_scripts' ) ) {
function roneous_requeue_scripts() {
// Dequeue scripts.js from Parent theme
wp_dequeue_script( 'roneous-scripts' );
// Enqueue modified script.js in Child theme after 'jsshuffle' script
wp_enqueue_script( 'roneous-child-scripts', get_stylesheet_directory_uri() . '/assets/js/scripts.js', array ('jsshuffle'), false, true );
// Call enqueued modified script.js in Child theme
wp_localize_script( 'roneous-child-scripts', 'wp_data', array(
'roneous_ajax_url' => admin_url( 'admin-ajax.php' ),
'roneous_menu_height' => get_option( 'roneous_menu_height', '88' ),
'roneous_permalink' => get_permalink(),
));
}
add_action( 'wp_enqueue_scripts', 'roneous_requeue_scripts', 120 ); // priority needs to be higher than 110
}
Hi there,
Thanks for your info!
Yes, you should use child-theme for theme modification so that your changes won’t be lost on theme updates.
Best regards, Danny
Hi!
Also, for other questions, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can help you out.
Best regards, Danny
About the sticky header show on scroll, please open up the scripts.js file in themes/roneous/assets/js folder, find the function tlg_update_nav() in around line 541, and change it into this: https://paste.ofcode.org/X9LSertRHfPigwcPdKpyz6
With further tests, this suggestion is partially successfully. That’s because after I adjust the web browser’s width from mobile to full view, the navigation bar doesn’t reappear. Sigh! This isn’t good, unless I’m to use a cache plugin.
Hi there,
Thanks for your info!
Could you please test it on a real mobile device instead of resize the desktop browser.
Best regards, Danny
Hello I have problem with Single Header on mobile phone. Type www.dominikaondrejickova.com/about on mobile. How can I change that appearance? Thank you for your answear.
Hi there,
Thanks for writing in!
You means you want to move the header background image to center in mobile? If so, please open up the About page editor, and add the CSS code below to your custom CSS button as in the screenshot here: https://ibb.co/djfJXDJ
.header-single .background-content {background-position: 0% 50%!important;}
Also, I recommend you to use the Slider Revolution to create the header you wish for more options than the default built-in Single Header element.
Hope this helps, Danny
Hey. Please return the money. The topic is not suitable. Unable to install product video plug-ins in the product card
Hi there,
Thanks for writing in!
Actually, if you means the product page, it’s the WooCommerce shop plugin issue, but not the theme.
So about this issue, please share us the admin account of your site to our support email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
I want to use google fonts without downloading them from google server. I have already stored them locally on my webspace and copied the css to the style.css of the child theme. But now I don´t know how to cut the connection to google server. I´m working on the child theme and would like to do any futher changes in code there. Thank you.
Hi there,
Thanks for writing in!
You can find the Google Fonts code (function roneous_fonts_url) in the scripts.php file in themes/roneous/inc folder.
You can remove the code in line 50 below:
wp_enqueue_style( 'roneous-google-fonts', roneous_fonts_url() );
Hope this helps, Danny
After I auto installed the demo in the website, I received the following message,
Failed to import pa_color Black Failed to import pa_color Blue Failed to import pa_color Green Failed to import pa_color Black Failed to import pa_color Green Failed to import pa_color Black Failed to import pa_color Blue All done. Have fun! Remember to update the passwords and roles of imported users.
Is this normal? Please advise. Thank you.
Hi there,
Thanks for writing in!
Yes, it’s a normal WooCommerce message while importing data with WordPress Importer.
If you’re not using WooCommerce, not having its content will have no affect. You can just ignore it.
Best regards, Danny
hi, I have a problem with the sticky mobile version: the phone text and the email text are not displayed (the color is white). any solution?
Hi there,
Thanks for writing in!
About this issue, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Or you can submit a ticket to our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Best regards, Danny
hi, I ran the registration but I can’t get the password … I always get emails that send me back to the password reset.
Hi! I’ve replied the email, please check your inbox.
Best regards, Danny
Hi guys!, how I can’t use a google font that isn’t in the custom styles, I need to insert the “Baloo” google font as the main font of h6, h5, h4.
Hi there,
Thanks for writing in!
We’ve just updated the theme to add your custom font request, so please follow the steps here:
1. Please update your theme to latest version 1.6.8 as in the article here: http://www.themelogi.com/knowledge/#theme_update
2. When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins (TLG Framework 1.4).
3. Please have a look at our FAQs page here (in Question 14) for more details about adding more Google Fonts: http://www.themelogi.com/tickets/topic/faq/
Hope this helps, Danny
Hi guys, why the png files appear with a white background?, I found this documentation so poor, It didn’t say anything about page and elements edit, where is the element’s content I need to change the team info.
Hi there,
Thanks for writing in!
You can change the Team info in your Dashboard > Team Member as in the screenshot here: https://ibb.co/WBCtwvb and https://ibb.co/JQG8tvf
Or you can see more details in the theme documentation (section 10. Custom Post Types) : http://www.themelogi.com/docs/roneous
Hope this helps, Danny
Hello, I bought your theme however after installation I realize that it is not possible to do anything. Indeed, even the change of logo is impossible. There is no page like in the different demos. I’m so disappointed. How to do? (url : www.reulys.com)
Hi there,
Thanks for writing in!
Please find below the steps to setup your demo:
1. Install & activate the theme.
2. Install & activate all the required plugins (TLG Framework, WPBakery Page Builder, Contact Form 7).
3. Go to your Dashboard > Appearances > Install Demo.
4. Go to your Dashboard > Settings > Reading to select your homepage and modify the content. You can also go to Appearances > Customize to change the site title, logo,...
5. You can go to your Dashboard > Pages, and modify the homepage you wish under the “Home” parent page as in our FAQs page here (Question 2) : http://www.themelogi.com/tickets/topic/faq/ or you can have a look at this topic: http://www.themelogi.com/tickets/topic/multiple-homepage-layouts/#post-8125
Also, here is the theme documentation: http://themelogi.com/docs/roneous
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Looking forward for your response!
Best regards,
Danny
Hello, I follow your description till bullet 4. However after the 4 point’s nothing is going on as you write me. I tried to chose my home page (business agency) it is working but I can’t change anything on it, even if I am going in pages>home with wp bakery editor. Please find a solution, I was thinking to buy something really easy to use and it is one of the most difficult I had. If you are not able to find a solution, please refund me. Regards, Aude
Hi there,
Thanks for your info!
About this issue, please share us the admin account of your site to our support email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Looking forward for your response!
Best regards, Danny
Hi,
I have an issue with WP Bakery editor. Every page I edit it with lose some of theme funcionality. For example: footer, above header bar, author signature – they completely dissapear.
See:
http://.tloc.pl – my home page edited with wp bakery (crashes) http://tloc.pl/index.php/2019/06/06/retrogaming/ – one of the post edited with Gutenberg editor (everything works fine)Please, help me out
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please share us some screenshots about the issues!
Best regards, Danny
