13531 comments found.
Can I see the progress of the students’ classes?
Hi chboy77,
Yes, you can use Gradebook addon. Please go to menu Eduma / Plugins then search for Gradebook, then install and activate.
Now in the LearnPress / Courses, click view Gradebook 
Try and let me know.
Hi, I need to display a login button linked to the login form and a separated sign up button linked to a sign up form. How do I achieve this? Thanks!
Hi Producciones20,
Please send me a request to edusupport@thimpress.com with subject “Producciones20 – Eduma Support”. Don’t forget to attach the theme purchase code so I can verify the support too
Thank you guys. Email sent.
Hi Producciones20,
Our team is checking your case soon.
Hi, thanks for replying, any news? Haven’t got an email back from you.
Hi Producciones20,
Please give us some bit more time. I apologize for the delay in our reply. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.
Hi scrappiness,
In this case please send us a request to edusupport@thimpress.com with subject “scrappiness – Eduma Support”. We will need to check your site more carefully.
I sent the email
Hi scrappiness,
Our team is checking…
Hi scrappiness,
Can you send me a request to edusupport@thimpress.com with subject “scrappiness – Eduma Support”? I will check your site more carefully and find a solution for this.
hi add-on for tests that are not conducted through the site and online? and The module sends a message by the master to students of each course.?
Hi arash0039,
Sorry I didn’t get your point. Can you clarify?
I bought this and want to move to a new site so have installed the improt export plugin but not finding the courses exporting or importing into the new site.
Hi fionabyr,
Please send us a request to edusupport@thimpress.com with subject “fionabyr – Eduma Support”, will try to find a solution for you.
Your support time is expired, please renew.
hi nice theme i have one question is you provide elementer pro version with this , and i check you are providing learnpress paid bundle with this pack, Is there is subscription plugin also
Hi webeveryonic,
Yes . The premium integration addon for LearnPress LMS and Paid Memberships Pro (provided subscription features) is included in the theme
This is a long one….. I noticed that courses slugs follow this sequence: /courses/course-category/name-of-course. When you assign more than one category to a course, one of them goes to the slug randomly. And if you decide to add more categories to that course latter, the slug changes. This is awful, because we loose the unique slug that defines the course.
1 category = https://scrappinessdesigns.com.br/cursos/photoshop/dicas-de-photoshop/ 3 categories = https://scrappinessdesigns.com.br/cursos/scrapbook/dicas-de-photoshop-2/
Is it possible to supress the category from the slug, making it independent of the category, like this: /courses/name-of-course?
Hi scrappiness,
Of course we can. Please check this setting
Go to menu LearnPress / Settings / Courses. Try and let me know 
DONE
Hi. My client needs a template where we can put courses to his employees watch. They would have their own access and we could know wich courses they watched, but in an specific order. So to watch the course A, they need to watch the videos 1, 2 and 3 in this order. The video 2 would be only open after the video 1. Is your template like that? Without any transaction. Would be totally inside the office.
Hi Evandrofr,
Yes we can do that
wow my test for Page Speed Inside shows 4 for PC, and 0 for mobile!!! I need your help really, I have sent message in Forum
Hi ramzzzez,
speed depends on many things. Our team will help you find out exactly the reasons why and find solutions for you.
thank you waiting your answer on forum ))
no your answer is not helpfull, I have strong hosting, not inactuve plugin, and if i install W3 Total Cache plugin or Autoptimize plugin plugins, site works wrong.
Hi ramzzzez,
It means we need to check it more carefully, right? So please be patient and give us some more time to find the reason why and a solution on your site.
Hi ramzzzez,
No response from your end now, and it’s out of office time so we will get back to you tomorrow. Will try the best to assist
so, will you help me up the speed or no?
Hi ramzzzez,
Of course we will. Still now I still don’t understand why you think we didn’t help.
ok thanks
Hi ramzzzez,
So see you tomorrow
Will go into your site deeper, try to find out exactly why the speed down and a solution for you.
Hello, where can I make the cart button show? So if the user moves away from where he was he can go back clicking on the cart button?
Hi scrappiness,
Do you want to use Cart for those online courses?
yes
Hi scrappiness,
Let me help you set it up , just send me a request to edusupport@thimpress.com with subject “scrappiness – Eduma Support”.
Good day Eduma Support.
First, I would love to appreciate your product. I am really happy with your product and most especially your support.
That said, My issues are:
1) I am always having a problem of my user not able to login anytime their is an update to the theme.
2) All my custom code in the function.php, google analytics in my header.php and custom footer.php code always get deleted.
I would like to know if there is a Child Theme i can install, Or i will have to build mine (I am scare of breaking stuff as the site is in production).
Regards,
Olumide.Hi marketingmatterz,
We will need to discuss more about that. Can you send us a request to edusupport@thimpress.com with subject “marketingmatterz – Eduma Support”?
Hello, friend! I imported the Eduma React demo. That is all right. But when I include the eduma Child theme, everything breaks down. Wrong style, missing menu, etc. What to do?
Hi Yes_cool,
Let me check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “Yes_cool – Eduma Support”. Your support time is expired, please renew.
Hey. I have sent an e-mail request
Hi Yes_cool,
Our team is gonna check your case.
Hello Friend. The support service asked for access to cPanel, I did everything as requested. But after that, the matter does not move from its place. It’s been 3 days.
Hi Yes_cool,
Please give us some bit more time. So sorry for the delay 
Hello Friend! It is too long. I answered the email. But the support service responds to 4 – 8 days.
Hi Yes_cool,
Once again we are so sorry for the delay. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.
The child theme is installed successfully on your site. Please check again and let me know.
That’s cool! Thank!
Hello,
Is your theme compatible with H5P content or do I need to check for a specific plugin?
Regards
Hi Veuillezparlapresente,
H5P plugin is build for WordPress so yes , you can use that plugin, with any themes.
Can I divide “Courses Categories” into large and small categories?
Hi 020music,
I didn’t get your point clearly. Can you discuss more? Just email us to edusupport@thimpress.com with subject “020music – Eduma Support”.
I sent an email on July 17th, but I still have not received an answer.
Hi 020music,
Our team is checking your case again. So sorry for the delay, seem we missed.
Good day! hav a lot of little bags, created 5 tickets in Forum
Hi ramzzzez,
Our team is checking your cases. Sorry for the late response, we couldn’t respond to you during weekend.
Question I redid the slider on my site @ https://scrappinessdesigns.com.br/home/ , put the 1st image it still the girl with hands ins air!!!! All else is TOP
Thanks, but my slider v is 6.4 and totally defrent UI, so any person that has the same problem, this is where is is!!!!!! In the General Options…..http://prntscr.com/ofdoy5
Hi scrappiness,
I understand. Can you send me a request to edusupport@thimpress.com with subject “scrappiness – Eduma Support”? I will check your site more carefully and find a solution for this.
it´s OK i found where the modules is and got it done!!! Thanks all is great 5% and will be done!!! https://scrappinessdesigns.com.br/home/
Hi scrappiness,
Glad to hear that
Hi ThimPress support team, your last version have an issue with search order. So i want back to old version. How to download old version (4.0.2)? Thank you!
Hi toolmkt,
I have checked and didn’t see the issue. Let me help you check it first. Just email me to edusupport@thimpress.com with subject “toolmkt – Eduma Support”.
Your support time is expired, please consider renewing
Hi, when I create a new lesson and I add it to a course, the lesson title is displayed as an h3. Why no h1? This is terrible for SEO and that would totally prevent me from using the template.
Just give me the name of the file and the line I should change please (I already have a child theme) and if here is any pb changing this (like if there is another hidden h1 in lesson pages, etc.)
Hi pierregird,
The H1 is using for the course title, you should use only 1 H1 tag in each page. That’s best for SEO.
But it’s okay, if you want all lesson title with H1, I can help you out
Just send me a request to edusupport@thimpress.com with subject “pierregird – Eduma Support”, I will help you set it up.
Your support is expired, please consider renewing
Hello,
Thanks for your answer but I need to make sure of some things. When I export all HTML code from a lesson page, there is no h1 to be found anywhere. Are you sure we are using the course name as h1 title for every lesson? And if you are really sure about that then why? That would make no sense to have tenths of pages sharing the same h1.
Hi pierregird,
Let’s send me a request to edusupport@thimpress.com with subject “pierregird – Eduma Support”, I will help you set it up
Hello! I have noticed that the WP Bakery is a very old version.
If I buy a WP Bakery license and update it, will my site CCS be broken?
Hi FedeMordkowicz,
Let me check your current system first
Just email me to edusupport@thimpress.com with subject “FedeMordkowicz – Eduma Support”.
Your support time is expired, please renew
But please, answer mi question.
Hi FedeMordkowicz,
Of course we will. We will need to discuss more via the email so just send me a request to edusupport@thimpress.com with subject “FedeMordkowicz – Eduma Support”.
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