Discussion on Journal - Advanced Opencart Theme Builder

Discussion on Journal - Advanced Opencart Theme Builder

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16332 comments found.

can’t change the “in stock” status! changed in translation files, opencart stock status and in journal theme admin and no results!

Hi, that should be in Opencart > System > Localisation > Stock Statuses…For more info please file a ticket on our support page and consult with our developers.

Best Regards.

Where is in Journal3 Quick Checkout settings? Journal2 has Quick Checkout settings: Settings -> Global -> Quick Checkout where is possible to disable some fields like “Address 2” or “Company”. I can’t find the same in Journal3

Hi, that would be in Journal > Skins > Edit > Checkout…

Best Regards.

1- I want whatsapp button here. Where are the codes here? which file will I make changes to? https://prnt.sc/omi30i --— 2- opencart 3.x I am using the “Discounts Pack for Opencart” discount module. It works well. Home: Products do not apply discount. looks old price manufacturer page: old prices appear. Product detail page: Only works here. looks discount price.

opencart original theme no problem. everywhere seems discount

Product detail page: http://prntscr.com/omiird Home Page: http://prntscr.com/omijfa Manufacturer page: http://prntscr.com/omikqi

works on the original theme. The magazine does not show the discount price in the theme.

Hi,

1. It’s not possible to add a WhatsApp button function there, however there are already 2 custom buttons (Buy Now, Ask Question) so you can modify either button to change it to anything else, like making a call to a number, etc. Those buttons are not hardcoded, you can edit them in Journal > Product Extras > Extra Button…

2. That may not be compatible with custom themes like Journal, please consult with its developers. We do not provide support for 3rd party extensions.

Best Regards.

Hey Guys! I need to add a carousel with custom products into custom tabs of some products. I mean: a one product must have it’s own carousel with custom products. Another product must have another carousel with other custom products. Check the screenshot, please: http://prntscr.com/omi1g4

I use journal-theme.com/3/

Please, help! I really need it.

Hi, it’s not possible to add the products in tabs, but you can add any products module to any product, in the various positions available via Journal > Product Extras > Extra Modules. https://docs.journal-theme.com/docs/product-extras/extra-modules/

Best Regards.

I have issue with javascript Code and checkout page it is not working normal I want t fix this error with me please

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

Hello, please tell me how to enable automatic generation of SEO url. To link to the category and the publication was of this type

http://prntscr.com/omffye

Hi, this is not theme related but you may file a ticket on our support page and consult with our developers.

Best Regards.

Hello.

Is it possible to have different image on mouse hover? Even on Categories or blocks or something else. Plz check https://www.pinnaclewineyeast.com/

Thanks :)

Hi, in the product listing you can show the second additional image on hover, not possible to display other custom images.

Best Regards.

I add layout>product page 2 banner It’s showing desktop version but it’s now show mobile view please what’s i am missing it Please check and tell me Nike Ankle Sneaker http://bit.ly/2JInmHd

Hi, may be the status on the row, column or module, see the device tab in the Status option of all those relevant containers.

For more info please file a ticket on our support page and consult with our developers.

Best Regards.

Great theme you have here, I wish you have a Wordpress version of it.

Hi, thank you but unfortunately we don’t have an WP version at this time.

Best Regards.

Hello, For some reason I don’t have product labels in my category page, what am I missing?

Hi, there may be a small item limit set in that module, we’d have to take a look at your setup so please file a ticket on our support page and consult with our developers.

Best Regards.

Hello, I bought your theme but can not import demo data http://prntscr.com/oldkxe. Please tell me what is the problem?

Hi, you’re supposed to import the demos from our demo admins, that’s where you import it. Please see the video, it covers demo import in the second half: https://www.youtube.com/JournalThemeTraining

Best Regards.

hello your site submit ticket cannot work, I changed a lot of browsers, but I still can’t use submit ticket. It’s a waste of time. And other mailbox doesn’t respond to questions. How should I contact you anyway?

Hi, not sure how that’s possible as we get tickets all the time, last one an hour ago. Please try again and make sure you input the correct info in the proper fields, like username and purchase code.

There could have also been a temporary Envato code verification outage, but this happens only briefly so please try again.

Best Regards.

I have installed special module for group discount by category. After activating some catogory with discount – the products are not available in special deals. How could it be done?

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

How can I hide the currency selector. I am currently using auto currency change based on ip. I do not want my user to see other currencies. Please help.

Hi, you can do that from Journal > Skins > Edit > Catalog Mode…

Best Regards.

Hello, i’m using journal 2 on opencart 1.5.6.4, I have 2 customer groups and i want on checkout to show profession field for wholesale customers. I mark it as reuired on edit page and during the registration process it’s showing up but on checkout is not. Can you help me?

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

hello the theme was purchased by another developer and i don’t have Purchase Code

Please ask that developer to file the ticket.

Hi, we have left our query on your support but we find , your staff takes 2-3 days to reply. can you please speed this up. example: Ticket Id **-33P3 .

Hi, we are responding within 24h to 48h, usually mush faster but depends on how busy we are in that particular day.

Best Regards.

Is there a way to re enable the Confirm Order. Because we are using a Payment Gateway which pops up on same page. So if someone click Close Button on this popup. Our confirm Order button is still disabled.

This is very confusing for the customer.

Hi, this depends on how that payment method works, we can take a closer look at this but we’ll need temporary access to your setup so please file a ticket on our support page and consult with our developers.

Best Regards.

hi, i received an update notification on 22 July informing me of an update,i headed to official change-log to see what the update has for but could no see anything.is this from my end or general issue?

Hi, the changelog does reflect the latest changes. https://docs.journal-theme.com/changelog/

To grab the latest theme version just re-download it from your Themeforest account.

Best Regards.

my client was purchased journal theme few days ago. i complete installation and add content as per client requirement.its working nice. but now checkout page payment method inside image not showing. how can i set image on journal setting. please give me fast solutions as soon possible. thanks

Hi, not sure how you mean, please have your client file a ticket on our support page with more details.

Best Regards.

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