120 comments found.
guys, I have a ticket open (since monday) and a forum topic (from weekend). could I get some support please?
Forum: /topic/change-button-colors/ Ticket: 21437
thanks!
Thanks for your notification. We’ll do everything possible to review the request and offer assistance shortly.
many thanks
hello, I have sent you a message to claim the reward almost a week ago. no reply 
Thanks for your reminder. We have just sent a code for you.
Hi! I think I’ve found a bug in this theme / motopress plugin. I’m setting up a multilingual website with WPML. When you try to translate the prices in a different language than the site’s original language, the field to choose to which room type it belongs, disappears. It took me a while to figure this out, but I’ve found a workaround, which however is not ideal. My standard site is in dutch. When adding a translation for pricing, I have to add the pricing first again in dutch, choose the room type and save it. After saving, i change the language to english and after that i connect it to the dutch version of this price. If i don’t do it this way, the english price doesn’t connect correctly to the proper room type, and the booking/availability calendar doesn’t work. I hope i explained myself and there will be a fix from your side. Thanks!
Thank you for your feedback. By default all the needed fields should be copied properly while translating a rate. Something might go wrong If you change some settings of translation of post types. So we do not recommend to edit those settings.
Even if you face any difficulty we recommend to contact our support team https://motopress.com/support
hi, i like your theme, some questions before purchase , my client has already a website with booking sistema but need to synch the avalability with booking.com, can you confirm me that the sync method is still working for this theme ? is there a way to set only 1 night due payment for example on a some days booking request (like warranty of the payment) or there i only a % ? The theme is ready for the italian language? Thanks and sorry my english
Hi,
1. The MotoPress Hotel Booking plugin (that is inbuilt in the Luviana theme) can share availability with any platform that supports the ical system. Major booking platforms like Airbnb, TripAdvisor, HomeAway and so on support ical. You may need to contact the platforms that you are interested in to make sure that the ical
feature is available in your accounts. Our plugin downloads calendars from the connected platforms and updates the availability on your website every 15 minutes since the latest 3.7.0 version automatically. External platforms download calendars from our plugin independently, according to their own schedules.
2. Sorry, I am not sure I get the question properly. If you mean, you need a guest to pay deposit, there is such an option in the Accommodation tab > Settings > Payment Gateways > General Settings. There you can setup if the guest pays full amount or deposit (in % or fixed price). Note that by default there is option to pay a deposit to make a reservation and charge the rest on guest arrival.
However you may also charge the rest of the deposit before arrival using the Payment Request addon.
3. The Hotel Booking plugin is translated to Italian for 74%. You can see languages the plugin is translated to here.
Hello, a couple of presale questions. 1. is it possible to add more than 3 rooms on the front page? 2. is there a way to send automatic emails – e.g. 30 days before check in, 2 days after checkout?
Hi,
1) yes, you can display unlimited number of accommodation types on the front page;
2) there is a way to send automatic emails certain number of days before check-in with the Payment Requests addon for Hotel Booking.
can you send multiple emails before check in? is there a way to also send after check out?
There is not a tool for email reminders/notifications yet. You may use Payment Request addon as workaround to send automated emails in X days before check in date and when the reservation is not paid for all 100% (e.g. when you charge deposit to make a reservation)
Hello,
I will like to know if I can use my currency with this? I want to use another currency other than dollars. Is it possible?
It is possible change currency from US dollar to any other currency you need within settings of booking plugin used in Luviana theme. Could you specify the currency you’d like to use on your site?
Thank you so much for your quick response mototeam. I will like to use Naira as my currency.
That is possible, right?
Yes, `Nigerian naira` is among the currency drop-down list. You can find it under your dashboard > Accommodation > Settings > the Currency field.
Thank you very much for clarifying
I create step by step video guide on my Youtube channel. Recently, I created a video how to create a travel booking website. Last night I get a request to create a tutorial on how to start a hotel booking website. If I get the theme, I can create the video.
This will help you also to get some new client and sales. If you agree, please reply me.
Thank you for your offer. Could you email us to discuss this?
I just sent an email through your profile contact form. Please check.
Thanks
Hi, mototeam. I want change image background to video background in homepage. Can you help me? Thank you very much.
Hi, you can do it with a third-party plugin. However, you would also need to override the theme`s files to get this implemented within the theme. You can submit a ticket here to get our personal support with this issue.
Nevertheless, thank you for the idea. We will add it to our feature request list and can notify you as soon as it gets implemented.
Hi, Presale question. Can we use payment gateways other than PayPal, stripe? Like Indian Payment gateways (razorpay, instamojo, payumoney)??
Yes, it is possible with HB WooCommerce Payments addon. You should make sure the needed payment gateways are available for WooCommerce and then purchase the mentioned addon to integrate those payment gateways from WooCommerce to Hotel Booking plugin which is used in Luviana theme.
Hi, unfortunately, the currency converter is not available. You can set only one currency on your site. As a workaround you may install a wordpress currency plugin.
However, note that this plugin will function separately from your Hotel Booking one. That is, your site will have the main currency you have installed via Hotel Booking`s settings, but the site`s guests will be able to find out the price in their currency by converting currency manually with the wordpress currency plugin.
We understand the importance of currency conversion and would want to add it in the future. We will notify you when this feature will be ready.
Hi, PreSale question, I need it to be compatible with automatic currency converter, it is available. JorgeG
Hello there, We are delighted to let you know that we have just released the Hotel Booking Multi-Currency add-on, that allows displaying prices on your website in different currencies of your choice: https://motopress.com/products/hotel-booking-multi-currency/ Please note that the add-on requires the Hotel Booking v. 3.9.14+, so make sure to update the Hotel Booking to that version in order to be able to use it
Wonderful Design! Congratulations 
Amazing Theme I love the layout! Can i do a test trial run on my wordpress? I have encountered many booking themes and couldn’t find them fit for my business.
Thank you for your question. Since it is Premium theme there is not an option to test it on your WordPress installation. The theme content is built using new WordPress 5 editor (Gutenberg ) + Getwid blocks. There is also one click demo import available so it would be easy to import sample data and edit it.
Additionally there is available wide (full width) layout of the template.
We provide support for our theme so our agents would be happy to assist you if you face any question after the theme purchase.
No problem! I will purchase it then one last thing does it have Visual Composer WP Bakery included?
There is not used (nor included) Visual Composer in Luviana theme. There are used Gutenberg + Getwid blocks. It makes your site lightweight.
Do you have the HTML version of this template?
No, this is the only version of Luviana theme and it is for WordPress
Good luck!
Congratulations! Good Luck With Sales
Great Work, Congratulations GLWS
hello
I saw your profile and your portfolio..They are really great and good luck in selling..
Fantastic work! Best of luck with sales
Congratulations! Nice Work, GLWS
