Discussion on Journal - Advanced Opencart Theme Builder

Discussion on Journal - Advanced Opencart Theme Builder

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16332 comments found.

Hello, can you tell me how I can change subcategories view on a parent category? see https://www.awa-sports.nl/surfing-sup/windsurfing/ Can I show all subcategories directly in stead of slider function?

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

how do you edit the background colour of the top menu for smaller devices. I have changed the colour when viewed on deck top but if I resize the page to make it smaller it still shows the old colour.

Also how do you change the background colour of the active tabs on the product blocks on the home page.

Hi, that would be in the mobile header module options, Journal > Header > Mobile (x) > Top Bar…

Best Regards.

Hi DigitalAtelier, Do you know is the following a possible bug in Journal 3 Filter module: Case 1: There are e.g. three values in filter list: A, B, C. User selects e.g value B. Right after the user selection, the sort order of filter list values is changed to B, A, C and results is shown on the category page accordingly. In this case, incorrect behavior is as follows: filter should not reorder the list of available values and should keep the values list intact like A, B, C or alternatively value(s) that is not selected should be hidden like A, C. It seems that the reason can be as follows: the filter cannot properly compare results against the available filter list values and leaves those values (incorrect values) on the list that do not make anymore sense to select if you plan is to make somewhat decent further filter selections.

Case 2: The following very similar odd behavior applies to the results of filter selection on the category page: Very often it happens that when you enter to the category page and select some filter value, there result shows in addition to the correct results also other products that are not meeting the filter selection criteria. List of results is ordered as follows: first correct products per filter selection and secondly number of product that are not meeting the filter selection. Correct behavior should show only those products that are meeting the filter selection. This is very odd to troubleshoot since very often when you do the same selection twice, the results is correct and only those products are shown that are meeting the filter criteria.

Hope you got my point and can tell me have you seen the above bugs in the filter module. This case applies to OC2.3/Journal 3.0.39 setup. Thx

Thanks for your reply. Yes, will file a ticket but at least case 1 is easy to replicate in your Journal demoshop. Link here: https://www.journal-theme.com/9/index.php?route=product/category&path=59

Please try e.g size filter (same happens with color filter, kindly try e.g. red color). Go and see the size filter. The order of filter values is as follows: XS, S, M, L, XL, XXL. Once you select e.g. XXL filter value, the sort order is changed to S, L, XL, XXL, XS, M. Please note that XXL value is not anymore the last filter value on the list, it’s been moved to position number four followed by XS and M values.

We are looking into it and we’ll provide a fix in our next update.

Best Regards.

Hi, great, many thanks!

Hello, I searched but couldn’t find any similar topic I’ve opencart 2.3.0.2 Using journal theme 3.0.16 When i add product to cart then i go to view cart page before checkout The page enter refresh loop. View cart page never stop refreshing ( Only in mobbile version) (may be the problem is in file catalog/view/theme/journal3/js/mql.js

Can any one help to fix this issue

Thank you

Hi, first of all make sure you use the latest theme version, currently 3.0.39. If the issue persists please file a ticket on our support page and consult with our developers.

Best Regards.

Thank’s but….Yes, I installed 3.0.39 but no results.

This is not something replicable on our end, please file a ticket on our support page with temporary access to your store and consult with our developers.

Best Regards.

Hello sir, how do I change the currency to Rs?? Please reply.

Hi, currencies are not handled by the theme, please look here: https://docs.journal-theme.com/faqs/opencart/currency/

Best Regards.

Can I upgrade 2.16.1 to v3 easily? my site is running on v2. i want to upgrade.

Hi, no J3 is a new theme completely rewritten from scratch, so it’s not a direct update, you’d have to work with the new interface.

Best Regards.

Hi guys. After the last update v3.0.39, the stock quantity is missing on product page. Instead it shows the stock status. What can it be done to show just the product quantity if product is in stock, like before the update?

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

guys i keep getting payments in paypal but no order in opencart, they keep going to missing orders section.. is there a way to resolve this? i did research and it is certainly not ipn issue. Thanks in advance.

Hi, if the issue happens when using the default Opencart checkout then it is surely not something theme related and we suggest you ask for more information about this on Opencart forums at http://forum.opencart.com

Best Regards.

Hi guys,

are you planning to extend the documentation. Sometimes it’s almost impossible to find a setting because it’s been hidden in the weirdest possible place…

P.S. I have spent lots of hours with the theme and still get lost.

Thx

Hi, all buttons throughout the theme use a button style from Journal > Styles > Buttons…. In this case there is another style involved called Page Buttons, in Journal > Styles > Page Buttons…so in this style you assign other standard Buttons styles, look through this style and you’ll understand the concept.

Best Regards.

Hi, I understand the concept and have tried all this. I have got 2 Page button styles (default and checkout – Theme 9) and none of them controls the buttons in “Order history” (View) or “Order information” (Reorder / Return). I can change the button’s global style but not the icons within the buttons.

P.S. View/Reorder button style is “Gray”. Return button style is “Action”. There’s no page button style with these two buttons.

I see, please look in Journal > Skins > Edit > Global > Global Icons…you may be able to change some of these common icons there. As for the buttons, depending on what type they are, try applying a style in Journal > Skins > Edit > Global > Global Styles > Buttons > Bootstrap…

Best Regards.

Hello, will I have an access to updates also when I am off the support period?

Hi, yes of course, just re-download the theme from Themeforest to get the latest version.

Best Regards.

thanks

You’re very welcome!

Hi, how do I add subcategories? Also, how do I change the currency to Rs?

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

this happens in support page. Error:

You have been locked out the system for 60 minutes because of too many login failures. so please answer here. How to change currency? How to manage categories display orders like assending order, or the order we like? thank you.

Hi, not sure how that’s possible, people are filing tickets everyday, please make sure you input the correct username and purchased code in the proper fields when filing a ticket.

Best Regards.

Hi guys, first of all congratulations for designing the best ecommerce theme. Your theme is the most customisable well designed theme I ever seen on themeforest. i wish you launch a Wordpress version too because Wordpress has more plugins than Opencart. Saying that i’ve some questions if you can help me: (1). How to show more than 4 columns on products page (2). How to change the background image of ‘end of summer’ & ‘why buy from us’ section (3). On ‘our best selection’ section there are 4 columns and 4 rows. The first column is showing only 3 rows. why is that? (4). On the footer I turned off the ‘latest news’ section and on the right hand side there is a lot of empty space left. So how can I put the rest of the 3 columns in the middle to maintain equal space both on left & right sides (5). On the footer again how can I change the payment icons with banks logos because in my country we use bank transfer only For your info I’m using homepage 5, my website address is https://www.prodvast.com Thanks

Hi, can’t say an WP version will come soon but it’s not our of the question.

Regarding your questions please file a ticket on our support page and consult with our developers.

Best Regards.

Hi, a quick question – is it possible to add the 360 pictures to the photo gallery on the product page?

Hi, unfortunately we don’t have such features, please consult with a developer to see if something like that can be implemented in your store.

Best Regards.

Hi. I set the product price and chose the product tax. On the product page, the price is the same as the net price. Why? What am I doing wrong?

False alarm … My mistake.

hi i wanted to know where can i edit the page content in the home page, iam currently using journal 3

Hi, pages like Home are built with modules in Journal > Layouts > Home…

The modules themselves are built in Journal > Modules > ...

For more info please file a ticket on our support page and consult with our developers.

Best Regards.

Dear Support Team,

We use journal’s 9th sample theme and would like to know you that there is a loading products issue. Please check the video below. When you go in a category, then load more and more products, then click to a product and go to the product details page, then return previous page, and you see just a few products. No load more icons. Please check the video yourself for better understand.

Regards.

https://www.youtube.com/watch?v=GtWb3slnzYQ

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

Hello, I’ve problem when I’m using system method to add scripts to document with parameters, like: $this->document->addScript(‘myscript.js?render=my_key&onload=my_function’);

I get in the head section: <script src=”myscript.js?render=my_key&onload=my_function?v=3.0.13” ></script> As a result, the script parameter does not work.

Why there is added double ?-symbol, if it’s already used in URL? There was no problem in Journal 2, but Journal 3 has this issue.

Please fix it.

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

hi sir, i cannot get the demo link..

Hi, not sure how you mean, all demos are listed here: https://www.journal-theme.com/

To export one you just visit the admin page of any demo and access it with user: demo and pass: demo

See: http://docs.digital-atelier.com/opencart/journal/#/settings/demos

Best Regards.

hi, i mean my site cannot show the demo link to let us download

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

Hi, I have created 2 custom tabs for the products, one for video and one for downloads. The question is how I can edit these tabs in each product? They are not visible in the edit product pages. Thanks!

Hi, they won’t be there, everything Journal is within the Journal interface, in this case Journal > Product Extras > Product Tabs…

Or you can use Journal > Product Extras > Extra Modules to add any other modules to the product page.

Best Regards.

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