16332 comments found.
Is it possible in Journal 3 to hide the ‘Page Content’ from showing for select products (in the product view) when choosing the custom layout?
Hi, not sure how you mean, please post some examples, screenshots…
Best Regards.
Hello. Could anyone tell me if there is any possibility to have two skins running at the same time and give the ability to my costumers choose whichever they want? Example switch between dark or light mode!
Hi, unfortunately this isn’t possible.
Best Regards.
Hello. One of your first customers here. Amazing job at the long awaited journal 3 version.
A quick question Is it possible at mobile menu to slide until the end of the screen when opened? (now slides until the half)
Thank you guys
Hi, please look in the mobile wrapper style, there could be a width option in Journal > Styles > Mobile Wrapper…
Thank you!
Thanks for your reply!
Hi, I need to improve my pagespeeds. Journal theme is slowing it up.
How can we make the css and js files smaller? There is a lot of content now not used imho. What other options are there to speed up the journal system? I have pageload of 5s now.
Hi, make sure you have enabled html/css/js minifiers from Journal > System > Settings > Performance and that should improve your pagespeed score. Please file a ticket on our support page for more information about this.
Best Regards.
Hey Guys! How can I create a poll? I mean a voting where users will be able to give me answers for my questions. Not contact form but the poll.
Hi, unfortunately this is not possible with built-in tools. Perhaps there are some 3rd party extensions available but we’re not sure of any compatible one.
Best Regards.
I have an Opencart 2.0.2.0 website with Journal 2.0 theme and i am using Opencart SEO Pack PRO ver.8.20 as SEO module. The theme is absolutly fantastic and i am very pleased. Also, I have a problem with URL & pagination that i can not solved: even my SEO module says that after i apply the changes the URL of the website should be as www.mysite.com/category/page1, my URLs are like that: www.mysite.com/category#/sort=p.sort_order/order=ASC/limit=21/page=1.
I do not know if this is because of Journal Theme or SEO modul or even others modules, but I intend to make a new ecommerce website with Opencart 3 and Journal 3 Theme. I intend to change the SEO module to Complete SEO Package – the best seo extension for opencart (Complete SEO Package – the best seo extension for opencart)
Could you, please, tell me if i will make this changes, i would have desired URLs and pagination? Or could you tell me a SEO module that can bring me the desired URLS?
Hi, filter urls don’t have seo keywords and that’s not needed because urls are generated on filter clicks so they aren’t crawled by search engines therefore no need for seo friendly urls there.
Best Regards.
Super theme 
Thank you, we appreciate the feedback!
Hello On the product page, if i set any option (size, color), the system already checked the first value… how can i disable this?
I try the Select First Option and the value “None” but that is not working. Thanks
Hi, that is the way to do it, check your caches, or file a ticket on our support page so our developers can investigate.
Best Regards.
Is there a Turkish language option ?
Hi, the storefront supports any language so you can install Turkish. Admin panel, however, is only available in English.
Best Regards.
styles/product page/product tabs/accordion sytle
It seems that the specified style is invalid.
https://prnt.sc/or5yjy https://prnt.sc/or63hw https://prnt.sc/or63ai https://prnt.sc/or63rf
Hi, will be fixed in our next update. Thanks!
The soul of the journal theme is the member of the journal team. Every time a new problem is discovered, the journal team will deal with it for the first time. This is very powerful. It is also very admirable. So it’s the first owner of oc theme sales.
Thanks for the feedback, we appreciate it!
Hi, when I activate the “One page checkout” the confirm order button does nothing. I switch to opencart default and works again. What I need to do?
Hi, not all payment / shipping methods work with one page checkouts because they are developed for the default Opencart checkout, however you should file a ticket on our support page and consult with our developers for further info.
Best Regards.
Oh ok, I just want to take advantage of the theme updates and new features you release. Anyway thanks, I have the paypal standard.
Hi, we don’t provide customizations services but as far as installation goes thats’s pretty straightforward, just follow our guide here: https://docs.journal-theme.com/docs/installation/
If you have trouble installing the theme please file a ticket on our support page and consult with our developers.
Best Regards.
Hi there. After I downloaded demo version 5 and installed it on my opencart website I got the following error:
Warning: count(): Parameter must be an array or an object that implements Countable in /home/snusz/public_html/system/library/template/Twig/Node/Module.php on line 346
How do I fix this?
Hi, that’s an Opencart related issue, downgrade your php version to 7.1 or file a ticket on our support page and our developers will guide you further.
Best Regards.
Hi, in order history column status I get this message, I have refreshed cash, is there an easy fix, thanks Notice: Array to string conversion in catalog/view/theme/journal3/template/account/order_list.tpl on line 45Array
Hi, that doesn’t seem a theme related issue, please make sure everything works fine when using the default Opencart theme first.
Best Regards.
Hi. it works fine with Journal 2 only have the issue with Journal 3, Thanks
In that case we need to take a look at your store, please file a ticket on our support page with temporary access to your store and consult with our developers.
Best Regards.
Do you support product variannts?
Hi, Opencart does not have support for product variants, you may have to use a third party extension for that, please ask for more information about this on Opencart forums at http://forum.opencart.com
Best Regards.
Hi,
Currently I am have Opencart: Version 3.0.3.2 Journal Theme: 3.0.39 PHP: 7.1
1# Problem:
Every time when I upload any product images. It’s showing “Success: Your file has been uploaded!” but image is not display. Even I click Refresh button. I clear cache from Journal option & Opencart still images not showing.
When I Log Out from admin panel and login again. Image is start showing. Same thing I faced when I delete image.
2# PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/xxxxxx/public_html/system/library/template/Twig/Node/Module.php on line 346
Error is showing sometime on home page. when I refresh it’s disappear. This error showing inside error Log file. I read previous comment. You mention to change PHP version. Before I was using PHP 7.3 after reading comment I changed to PHP 7.1. but still showing this error.
Kindly suggestion how this problem will be fix?
Hi,
1. The image issue is surely not theme related, we don’t modify how Opencart handles images, please ask for more information about this on Opencart forums at http://forum.opencart.com
2. That Opencart version may not work with php 7.2+ but it should work with php 7.1 so make sure you actually have php 7.1. Or you can file a ticket on our support page and our developers will assist with 7.2.
Best Regards.
Hi, DigitalAtelier! I think there is a problem with FILTER PRODUCTS! I can’t see any filtered products when I’m on my smartphone screen. I also tried your demo 1 and also think there is a problem with FILTER PRODUCTS on my smartphone screen!
Will you check?
Thanks!
Hi, we cannot replicate this on our end, we’ve tested demo 1 on mobile and it works fine.
Best Regards.
very nice theme
Thank you very much!
How can I disable newsletter feature and remove it from user account grid and register popups. Thanks!
Hi, please look in the account style in Journal > Styles > Account >...
Best Regards.
Hello,
I cannot get the top menu to work, top bar is displayed correctly however none of the menu items that I select from Header > Top Menu are displayed in the top bar. I have not changed any settings on the menus yet and I’m using Demo1.
Also, on the console I’m getting two warnings; “mobile-header” and “mobile-menu”.
Sticky header is also not working for mobile.
Please note we have only 1 currency and 1 language, maybe it is because of that. Thank you,
Hi, it has nothing to do with one currency or one language, however can you replicate this behaviour in our demos? If not you’d have to file a ticket on our support page with temporary access to your store so our developers can investigate.
Best Regards.
hi, on my website vrelust.be i have an issue. On this place https://prnt.sc/oq27eh a module (row) is missing. When i clear cache it will show again but then randomly it wil dissappear again? I have this on all setups? Please help
Hi, maybe you have enabled that module for admin only, check its Status option and make sure Admin is set to OFF.
Best Regards.
we are sure yes, all settings are correct. Sometimes it shows and sometimes it don’t 
We can’t say why this might be but it’s not something theme related as it can’t be replicated on our end and we haven’t had any other similar reports.
Please file a ticket on our support page with temporary access to your setup and consult with our developers.
Best Regards.
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