172 comments found.
I just purchased and I have never seen a theme with so many issues upon installation almost impossible to do anything …. please update your theme and fix all the issues
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
snazzy maps is inot installing. It gives teh following error: 8218d4cd-6bde-43ee-b6fe-1931c21adf23
Hello, Dear Customer! In this case please download this plugin here: https://drive.google.com/open?id=11TdccqaUTKEVRu8YNvNxR4yewkM2kiQc the install it manually, by uploading via WP Dashboard => Plugins => Add New. We hope this solution will help you. Best Regards!
how import demo theme pls help me
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
Hello there!
May I ask a couple of questions?
1. I do not have the effect on the Slider of the Main page of the site, which is in the demo version. Tell me, how can I add it?
2. I can make access to the site pages only for registered users. Tell me, can I make it so that the user directly on this page can enter his username and password and see the contents? Help make it work.
Thank you for your time.
Hello, Dear Customer! In order us to fix the issue with effects on slider – please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Concerning your second questions – try this nice plugin: https://wordpress.org/plugins/paid-member-subscriptions/ Best Regards!
Hello!
Before buying, I would like to ask you a couple of questions:
1. I need a personal account on the site for new users. The personal account login consists of numbers and will be issued by the Administrator. Can this be done in your template?
2. On the page of your personal account, I need the opportunity to buy or renew 1 of 4 Internet connection tariff plans (I think this is done with the help of a woocommerce). Can I add these products and additional data to all my personal accounts?
Important! So that after the purchase, the user sees how much time is left before the expiration of its validity (the purchase will be for 1 month, for example).
Can this be implemented in your template?
Hello, Dear Customer. Thanks for your nice questions. All these options are possible to implement in theme, but you’ll need to perform some additional customization in order to do all these things. Please read this documentation about Helpdesk plugin – it contains a lot of useful info regarding your questions: https://welaunch.io/plugins/helpdesk/docs/ Best Regards!
I contacted the author of the plugin. He wrote to me that this is not part of their plugin. I still don’t know how to add a user to my personal account:
1. 3 or 4 products Woocommerce. 2. When purchasing goods, conduct a reverse report on the expiration of its validity (if this is an extension of the Internet tariff).
Can you help me set this up? If so, how much will such assistance cost?
Hello, Dear Customer. All these questions concerns additional theme’s customization. For user registration and membership additional customization is needed. But you may try to implement this functionality using this manual: http://www.wpbeginner.com/beginners-guide/how-to-allow-user-registration-on-your-wordpress-site/ Also after adding registration ability to your wesbite, it is necessary to apply roles and permissions for any user. Please read this instructions in order to do this: http://www.wpbeginner.com/beginners-guide/wordpress-user-roles-and-permissions/ We don’t provide further customization of a theme and customization of 3rd party plugins, otherwise we cannot guarantee a proper functionality of the theme. If you want to add any additional features to a theme and/or modify its appearance in a complex way, please hire a 3-d party developer with a deep knowledge of HTML/CSS, PHP and JavaScript. Best Regards!
Hi, I am facing a problem installing the theme. Here is the screen shot:
https://prnt.sc/pcfa0jIn this case, please try to re-upload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib,
After that activate your theme – this step should fix your issue.
If all these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com with the link/login/password for WP Dashboard and we will assist you.
Best Regards!
Hello, Dear Customer! Usually this issue occurs due to the outdated version of your PHP. Please check your current version of PHP and if it is lower than 5.6.33 – please switch your current PHP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. Also let us know about results. Best Regards!
I have purchased skymax. But I am facing some proble. Here is the screen shot links. https://prnt.sc/pc7fax
It is about 18 hours. You did not answered this
Hello, Dear Customer!
In this case, please try to re-upload your theme via FTP using Binary Mode:
http://nimb.ws/rB5kib,
After that activate your theme – this step should fix your issue. If all these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com with the link/login/password for WP Dashboard and we will assist you.
Best Regards!
Hello, Dear Customer! Usually this issue occurs due to the outdated version of your PHP. Please check your current version of PHP and if it is lower than 5.6.33 – please switch your current PHP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. Also let us know about results. Best Regards!
Plz help The uploaded file exceeds the upload_max_filesize directive in php.ini. for this issue
Hello, Dear Customer! In this case please try to reupload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue. If all these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com with the link/login/password for WP Dashboard and we will assist you. Best Regards!
My Slider Revolution is not activated, where can I find the purchase code? The purchase code that came with the theme is not working.
Hello, Dear Customer! Revolution slider is pre-packaged in our theme and it can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from codecanyon. But it is not necessary since we will always provide you with the latest updates. The plugin shouldn’t have any functional limitations without the purchase code. Also we can install for you some free templates for this slider. Please let us know at support@modernwebtemplates.com if you need our assistance in this case. Best Regards!
Hello, I sent the logo file, however it still appears the text-logo, can not disable it?
Sending the image should disable it, but it does not.
Image + text works
Hello, Dear Customer. Please remove text in this area and save changes: http://prntscr.com/p5kv17 If this step will not help you – please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
1. I found Events in your Documentation. Added this addon in Unyson, created new event but it doesn’t open – 404. Also I can’t find proper content element to add inside the page. 2. How to manage share icons in posts? I don’t need Pinterest, G+... Links to share also doesn’t work. If I try to deactivate this plugin it shows me noisy notice that I have to activate it.
Hello, Dear Customer! We are ready to assist you. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the screenshots of your issues and we will help you. Best Regards!
Hello. I replaced and deleted Skymax texted logo with my own graphic file but there is still the name of my website near the logo. How to disable it?
Hello, Dear Customer!
In order to delete the text,please click WP Dashboard => Appearance => Customize => Theme Header Section.
http://prntscr.com/p1juvx
Best Regards!
Trust all is well, I have added WP-advert classified plugin to our website, the problem is the buttons doesn’t show because it’s all white, how can I change the button colour?
https://ispcoverage.com/adverts/add/Hello, Dear Customer!
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
Is this WPBakery compatible?
Hello, Dear Friend!Thanks for your question. Our theme supports WPBakery page builder, but please do not use it with the pages, which were created in Unyson page builder.
Mixing several page builders on the same page may lead to unexpected issues. The best way to use it with our theme – is to use it for new pages.
Best Regards!
Hi Q1. I don’t want the Topline that’s in the downloaded skymax theme. I’ve tried going to Dashboard/Appearance/Customize and the in Template Header selecting Logo and Menu. The topline however remains. What am I doing wrong?
Q2. Trying to use Elementor on the About page and getting “sorry the content area was not found on your page” Grateful for your thoughts on this.
Thanks very much, Richard
section.page_topline.page_topline_2 {
display: none;
}Also ur theme supports Elementor page builder, but please do not use it with the pages, which were created in Unyson page builder. Mixing several page builders on the same page may lead to unexpected issues. The best way to use Elementor with our theme – is to use it for new pages. If you have additional questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Andriy – if I leave the topline in place, how do I edit the text on it?
Hello, Dear Customer!If you want to modify the Text in the Header section,please click WP Dashboard =>Appearance => Customize =>Theme Meta.
http://prntscr.com/orh4pb
http://prntscr.com/orh691
Best Regards!
The carousel above the footer section in the Live Preview of the SkyMax – Internet Technologies WordPress theme is not showing up when I installed it’s demo content. Did i make a mistake? Did you not provide that section in the demo content? If not can you provide instructions to manually make it. Thanks.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
It’s asking for a purchase code. Where do I find that?
Hello, Dear Customer! Please read this article in order to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- Concerning your question about carousel in the footer area: click WP Dashboard => Appearance => Widgets: http://prntscr.com/o3fj2w Pay your attention at Footer Full Width Widget Area. It would contain Theme – Portfolio Projects widget with the settings like on the screenshot. Best Regards!
Hi, I bought your template few months ago (my code: 00feef1e-b854-4b7c-ae2d-00f4c9e6c8c0). We are using Contact form (Unyson) on our page but unfortunately document upload doesn’t work. Is there any workaround or other form that we can use? Thank you in advance for your support. PS. I tried to send you a private message but, unfortunately, private ticket page doesn’t work. Best, Gosia
Hello, Dear Customer. Yes, we have and alternative solutions for you. Please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
The carousel above the footer section in the Live Preview of the SkyMax – Internet Technologies WordPress theme is not showing up when I installed it’s demo content. Did i make a mistake? Did you not provide that section in the demo content? If not can you provide instructions to manually make it. Thanks.
Hello, Dear Customer! In this case please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
Hello, Are the images on the live preview available in the download folder?
Thanks
Hello, Dear Customer! All images are present only for demonstrative purposes. Then you would purchase them or replace on yours own. Best Regards!
If I would like to purchase the pictures me can you please provide me with links to same pictures to save time?
Thanks
Hello, Dear Customer. You may purchase our HTML template: https://themeforest.net/item/maxicom-internet-company-html-template/23265360 or WordPress theme: https://themeforest.net/item/skymax-internet-technologies-wordpress-theme/23242842 and in documentation you’ll find all links to these images. Best Regards!
Dear all, I’m having some issues and need your help.
1. Changing de color scheme: I’ve seen it is possible to change them in few clicks. I found no place or tool to change it. Can you please send me a guide to change them?
2. Contact form: Is there any addon / option to create a a redirect to success page after submitting? Is there any addon to create a DB with those leads?
That’s it. Thanks in advance!!
Hello ,Dear Customer! Thanks for your nice questions. In order to change colors, please click WP Dashboard => Appearance => Customize => Theme Options => Theme Colors schemes: http://prntscr.com/nwwmmb Concerning contact form – please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
