1952 comments found.
Hello there, Could you please tell me where in the code files I can add the minus (-) sign/symbol before the percentage in the Sale Ribbon?
Thank you!
Hello,
It is the file “inc/class-sober-wc.php”. But you shouldn’t edit file directly, you should use filter to do it. In the next update, we will add more options to control these ribbons.
Kind regards
All right, I will wait for that then. Thank you!
How do I edit the sentence popup when the product option has to be clicked before. now “Please select several product options before adding this product to your cart.” I want to change “product options” to Size. thank you
Hello,
You can edit it in the WooCommerce plugin. Please open a ticket on the support site. Your supporters will help you test it and give you the correct solution.
Kind regards
Hi, How to show attributes description in the product, when using swatches color optoin see: http://176.61.147.39/~artenova/produto/teste-copia/
Hello,
Unfortunately, WooCommerce doesn’t support to show attribute description on the product page. But you can use the variation description instead.
Kind regards
Hello, variation description Is not showing either.
Hello,
Please open a ticket on the support site and provide the admin login credentials. Our supporters will help you check this issue. It may be a problem from a plugin on your website.
BTW, your website is not accessible.
Kind regards
Hi! May I know how can I resolve an error that appear on the checkout;
“Error: Javascript and Cookies and required in order to register. Please be sure Javascript and Cookies are enabled in your browser, and reload the page.”
It happens to most of our customer during checkout, even when enabling the said scripts. Most using various platform; laptop browser, Android and Apple devices.
Any idea how we can resolved this?
Hello,
It seems to be a conflict of plugins on your website. Some people reported this is a problem from plugin WP-SpamShield. Please deactivate plugins on your site one by one to find the broken one. Or please open a ticket on the support site, our supporters will help you check it.
https://uix.ticksy.com/Kind regards
We installed theme, we are trying to set home page , 11 and 12 , but not showing in theme settings?, and also getting slider errors, for home page 9 and 10 ( full sliders) not found
Hello,
Please open a ticket on the support site. Our supporters will help you check this issue on your website.
https://uix.ticksy.comKind regards
Hi! I’ve purchased Sober theme. I’ve problem with logo on mobile menu pages. Look please https://ibb.co/WF31Hqg How fix it?
Hello,
Please provide your website address. We will help you check this issue.
Kind regards
Hello I am a potential buyer, but i want to know if the theme can be translated and if can use another pay method or gateway , therefore without use paypal. thanks
Hello,
Yes, this theme is translatable. You can follow the theme documentation to translate this theme.
http://docs.uix.store/sober/#/translate/loco-translateBesides some default payment gateways, you can always add more payment gateways to your website. WooCommerce supports most of the available gateways on the world.
https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/Kind regards
Great theme! Please sheare with us Date of next update? Changelog???
Hello,
Our developer is working on it. We finished 4 new homepages for the next update. It may take up to 2 weeks to finish the rest. We will try to release it asap.
Kind regards
can you please suggest similar theme model that suits for magento 2. / or will you devolpe this theme to magento later in future . i liked this this theme very much, plz help
Hello,
thanks for your interest in our theme. Unfortunately, we don’t have the Magento version of the theme. We’re looking for a team who have the experience to develop the Magento version for this theme. We’re not sure when it be released.
Kind regards
how u did that ? http://prntscr.com/olok76 i cant find the addon
Hello,
You can simply use a row with 2 columns and add the Banner element to build that section.
Kind regards
Hello, how can I put an image in the dropdown menu, like the demo? And how can I put more rows in the dropdown menu ?
Hello,
You can follow the theme documentation to add image to the dropdown menu add the second row to the mega menu.
http://docs.uix.store/sober/#/header/menusKind regards
Hello, on mobile I can only see the first and only image of my item. But on desktop version I can see the normal Carousel with the various Image. How can I see the other images on mobile? e.g.: https://wevain.com/product/4g-webbing-sneakers-3/ thank you a lot
Hello,
It seems to be a problem from a plugin. Please open a ticket on the support site. Our supporters will help you check it.
http://uix.ticksy.com/Kind regards
can i install this theme in magento 2.3
Hello,
Unfortunately, it is impossible. This is a WordPress theme and it can work on WordPress only.
Kind regards
can i convert to magento platform, after installing ?
Hello,
We’re sorry but it is impossible to convert this theme to Magento.
Kind regards
I sell through printful and in the checkout they have there own wording is there a way to change text for plugins in this theme?
Hello,
If you want to edit texts of plugins, you can simply use Loco Translate plugin to do it. We described about this in the theme documentation. You can follow it to edit any text on your website.
Kind regards
Very cool theme, good job! ♪♫
Thank you!
Hi, how to show products grid (in a page) which contains the badge “new”? (Not recent products). Thanks
Hello,
At this moment, this theme doesn’t support to show “new” product in the Product Grid element. You can use the element “Products” of WooCommerce to display selected products in a grid.
Kind regards
Ok thanks a lot.
Hello. I see all categories have the same default header image. Can I have a different header image per category if I use a plugin like “Category Featured Image”: https://wordpress.org/plugins/category-featured-image/ ?
Or how can I achieve that? Maybe custom code? Please tell me. Thank you.
Hello,
You don’t need to use a plugin or custom code. It is supported in the theme by default. When you edit a category, you will see the option to change the page header image of that category.
Please open a ticket on the support site, our supporters will help you if you need.
Kind regards
Hi WP Bakery Plugin version 6.0.5, when will this be available to update via the usual method? I tried yesterday but it only updated to 6.0.4. Thanks
Hi,
We’ve just uploaded the latest version to our server. Please delete this plugin on your site then re-install it in Appearance > Install Plugins to get the latest version.
Kind regards
Thankyou guys you’re awesome!
Hi, I purchased this theme. I wanted to use this on wordpress but also use big commerce integration. Is this theme still compatible
https://developer.bigcommerce.com/bigcommerce-for-wordpress/getting-started/introductionHello,
Unfortunately, this theme is a WordPress theme. It can’t work with Bigcommerce.
Kind regards
Correct but can this work on the wordpress integration with big commerce. Can you look into it. See article above
We’ve checked that developer’s documentation of Bigcommerce for WordPress. But unfortunately, it can’t work with this theme.
