359 comments found.
Your demos are very good!, Will there be an upcoming demo with Hosting theme ?, it would be nice if it had a style like chemicloud.com, just a recommendation. You make very good designs!
Hello TheLuiisZ, Yes there is a new demo that will be available within a week.
Will it be Hosting-themed?
Yes
Perfect! thank you. I will be waiting so I can work on a new site.
Hello, I would like to work on my site. Any date when is your new hosting demo?
in the next 48 hours the demo will be available.
Oh if it was earlier, it would be fine. But I’ll wait for your new demo! So I can start working on my pending sites.
The Demo is available now.
Hello. I have a pre-sale question. Do your hosting themes support the GoDaddy Reseller Store plugin? Thank you.
Hello, we will support it on our coming updates.
Hi, why do I have to type 2 times the domain? In domain checker and after in the WHMCS ? Why its not integrated so I can type just once, like some themes in this market place?
Hi, this problem in Bridge Plugin because we use ReCaptcha if we disabled it it will work well, but we will make an update to solve this problem by redirecting you to domain configuration page. or you can disable ReCaptcha on your website.
pre-sale : Does the theme support RTL? i found reply from 11 month tell that the next update will support rtl
Hello a7med915, currently we have major features that we work on. after we finish it we can start on RTL Support.
Is there a specific time to join these benefits? As I want to buy the template but i’m waiting the rtl version
Hello a7med915, for sorry I can’t give you a specific time.
is there any news about the rtl version?
Hello a7med915, we replied to your ticket.
Now I wonder how it works with WHMCS? if I want the same theme, is there a demo that you can include and how does whmcs bridge work? can i link a products or use domain cheacker on wordpress site? Is it a whmcs theme inclued? And is it similar to the wordpress version so if you run bridge you will not see any differences?
Thx
Does this support WP 5.4.x?
Yes.
Can I use this theme without WHMCS so that domain search and everything including custom hosting packages can be sold thru woocommerce?
Yes you can.
Hello, I bought this theme but I did not use it, now when I buy a hosting i uplode the theme but an error appears on the site, I contact the web hosting support but they have identified the problem in the phox theme, but when I contact the support of this theme she told me that I have to buy a new license to give me a solution, knowing that it is a problem of the theme so why I paid my money and lose time to have a theme that doesn’t work, please I want a solution
Hello iliask, according to support tickets history with you, you were using the theme along this period, you reported some bugs and asked for some featured and we made it, currently, you have a problem with your site according to an old version you use of the theme and elementor, your support expired from +6 months, we asked you to renew your support so we can help you. Regards.
Hello, how can i add Megamenu Style in the Primary theme please
Hello iliask, Please open a ticket on https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2
Hello, Please how i can remove breadcrumb from Primary theme in woocommerce
Hello iliask, we replied in the ticket.
Will they release new demos for Hosting?
Hello TheLuiisZ, for sure there will be new demos.
Your new demo cannot be viewed.
Hello TheLuiisZ, try now.
Hello! Are the images included in this package?
Hello internettools, Yes all assets are included.
Any way to change the menu background of the dropdown menus?
Hello nkycldn, We replied to this ticket.
Just a suggestion, please bring pricing tables like this – https://prnt.sc/qxdmyw
This is much needed.
Hello shubham31337, Please open a ticket on https://whmcsdes.com/ca/submitticket.php with the direct link so we can add it to our next updates.
I cannot find the Information Box anywhere in general settings as mentioned in docs. now no way to edit the info in header. pls help
Hello shubham31337, Please open a ticket on https://whmcsdes.com/ca/submitticket.php so we can help you.
I have already resolved it thanks! found the option in widgets.
I installed the Saas theme and I imported the demo but when I add a logo the colors of the header and footer this changing to the Primary theme, what is this problem howa I can restore the original color of the Saas theme
Hello @iliask, Please open a ticket on https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2 so we can help you.
How can I install the other demos?
Hello iliask, you need to reset your WordPress database and import the new demo. if you can’t do this please open a ticket on https://whmcsdes.com/ca/submitticket.php
So, I just updated my theme and it wiped out my ‘tabbed’ testimonials widget that came with the theme and it wiped out my pricing tables…but only on the front-end. If I look on the back-end they are there but they don’t show up on the front-end.
And, just in time for my support to run out.
This theme was nothing short of horrible to set up with horrendous coding and SO NOT Elementor Pro compatible. All the quote-unquote Elementor elements aren’t elements…they are pages or posts FULL of non-reusable widgets unless you go save each of them individually.
Hello GoBabyGoPL,
About the old Elementor Widgets, we already removed some of them in the back-end but you still use it on the front because we re-built it again from zero with high availability for customization. like NEW Tabs, Pricing, Title,.. you can test it you will find that you can customize everything.
About Elementor PRO Theme is compatible with it if you have any problem with it feel free to open a ticket and we will help you.
Regards.
No…. They disappeared on the front end completely. They would show up in the back-end in the builder, not as available new widgets but still in the editor and disappeared from the front end.
Wait a minute… you removed them? Just removed them from the system completely? So then essentially everything you ‘removed’ has to be rebuilt. What else did you just ‘remove’?
Your coding has been horrendous from the beginning.
Hello GoBabyGoPL, Please open a ticket on https://whmcsdes.com/ca/submitticket.php so we can check it for you. Regards.
For what? You’ve removed the widgets. If you’ve removed the widgets, I don’t expect you’re going to be able to do anything I can’t.
I’m not interested in having deprecated code in my site which means I’ll have to rebuild the widgets, unless there are more issues I should know about. I got caught off guard by updating my live site.
Fortunately I caught it right away and restored the backup. After I saw 2 pages of widgets disappear, one of them having the tabs widget completely lose any font customization…(unless I use a new one and rebuilt it)
And, another page with 3 columns each having an icon, a title, an html widget, an icon list and a button, the 3 columns of widgets that create the “pricing tables”, when they disappeared that pissed me off.Now I’m even more pissed that you just decided to remove the widgets without regard to what would happen to us, the users.
Hello GoBabyGoPL, our live demos like primary, modern, super still use the same widgets with the new update and they do not disappear. we take care that it doesn’t disappear on the client’s website. so I asked to open a ticket to check why the widgets disappeared on your website. Regards.
But you just said you removed them… So, which is it?
You said, About the old Elementor Widgets, we already removed some of them in the back-end but you still use it on the front because we re-built it again from zero with high availability for customization. like NEW Tabs, Pricing, Title,.. you can test it you will find that you can customize everything.
I’m not interested in “testing” anything and ‘customizing everything’...my site is already up and running. I shouldn’t have to ‘test’ and ‘customize’ my site after an update.
Hello GoBabyGoPL, you can’t see them in elementor widgets but they still on our code like we have hidden them and appear the new widgets instead of them. Regards.
Exactly…leaving behind deprecated code. And those widgets have lost their styling, ie the ability to change the font size in the tabs widget.
Unreal
Hello GoBabyGoPL. No, we didn’t leave it. we just hide it from elementor widgets so new clients don’t use it and use the new widgets instead of it. and the old clients still can view it with the same style and everything like our live demos now you can check it. it works correctly. if you need us to help you please open a ticket. thank you for your understanding. Regards.
pre-sale : Does the theme support RTL?
Hello RANOBIT, Currently, we not support RTL. We will add this feature in the coming updates. hint. we fully supported to WPML Plugin you can use it to change the language.
1- Have you ETA ? 2- If you support RTL it auto switch to bridge language ? 3- Bridge must paid version ?
Hello RANOBIT, within a month. about the plugin, you can use any free plugin.
you will support RTL it auto switch to bridge language ?
Hello RANOBIT, You will be able to use any plugin.
WPML for example ?
Yes you can use it.
Yes , but that’s not our question, if we use it and switch between languages, client area will auto switch RTL, LTR ?
after making the theme support RTL switching will be automatically.
About portfolio we see any thing ?
We will make a portfolio in the coming updates.
about WHMPress have you plan to integrate it ? (is best hosting plugin)
Yes we will support it.
Very good topic really! the support is incredible, I wish there were more demos like this futuristic and improve the appearance of the whmcs template, keep it up!
Hello TheLuiisZ, Thank you for your kind words. we already work on new demos and we will improve our current WHMCS Templates. if you like the theme you can review it from you profile>Downloads>Phox
They’ll bring out new Demos?.
Hello TheLuiisZ, after a few days we will make an update include a mega menu, after it directly a new demo.
How many days are we talking about exactly
we replied to the ticket.
