641 comments found.
Your theme is loading very slow, what to do to load it fast?
Hello, please read this article that can help you improve the speed of the site https://www.wpbeginner.com/wordpress-performance-speed/
We will try to improve the load speed in the next time.
You can disable the loading effect at: Customize -> Layout & Styles -> Layout Setting -> https://prnt.sc/owt7ep
Regards, LineThemes.
Hello,
Does the theme is compatible with woocommerce?
Thanks
Hello! Yes, our theme is compatible with WooCommerce.
Regards, LineThemes.
Hi! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
thanks. and please reply my another comment too.
Hello, We purchased theme so we have the copyright of images, which used ion the theme or not? please let me know asap. Theme is also working very slowly on our server. So can you provide us email contact of your so we can describe the details. Thanks
Hi! You can create a question at http://linethemes.ticksy.com Our support staff will help you to resolve.
All images we use are downloaded at https://www.rawpixel.com/ they are free. You can use or replace them
Regards, LineThemes.
Just purchased – imported Demo #2. Home page is blank below the header. The Slider in Rev. Slider is also blank.
Hello! Did you install the required plugins at “Appearance -> Install Plugins” yet?
or Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
yes. All plugins installed.
Hi! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
Hi, switches are not working (On/Off) in admin panel I cannot disable them or enable them
Thanks
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will check it and help you resolve.
Regards, LineThemes.
Bought this template a while back but haven’t gotten around installing it on a project until now. Imported data for the #2 demo. Started fiddeling around just a little bit and then opened the page in Internet Expolrer and the header with menu and logo is completely messed up. Is this template not compatible with all browsers??
Hello,
Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
I can’t as it says my support has expired.
Hello! You can create at category “General Questions” (without purchase code required)
Regards, LineThemes.
Ah, yes, that worked. Thank you!
Hi there. In the LineTheme element “Icon Box”, although the icons i’m using appear on Chrome desktop, they do not appear on Chrome Mobile, Edge (desktop or mobile), or several other browsers. Can you help me resolve please? Is it a setting I’m not seeing?
Hello,
Please create a ticket at http://linethemes.ticksy.com (You can create at category “General Questions”) Our support staff will help you to resolve.
Regards, LineThemes.
Hi, is it possible to change, slow down, or completely remove the red dot rotating preloader on page loading? thanks!
Hello! Please go to Customize -> Layout & Styles -> Layout Setting -> Disable Loading Screen https://prnt.sc/oqs81z
Regards, LineThemes
Hi! The theme has been updated today. What is the correct method to update our wordpress instance without compromising the contents?
Hello,
Please download and install plugin Envato Market from https://envato.com/market-plugin/. You should follow an instruction to update the theme from this page.
Please notice: You need backup fully your site before update theme for the safety your site data.
Regards, LineThemes
Is it compatible with multisite installation? and does it have one click demo install?
Hello! Yes it’s compatible with multisite and One-Click Demo import
Regards, LineThemes
Are you kidding? Can you give me an answer to my question? What type of ridiculous response is this?
Hello! My support staff did not see the link in your navigation bar, he couldn’t help you if he didn’t see it, so he sent you a screenshot. Stay calm, I’m here to help you.
Please go to Customize -> Additional CSS copy and paste below code:.site-header-classic.header-brand-left .header-content,
.site-header-sticky.header-brand-left .header-content{
justify-content: flex-end;
}
.site-header .header-brand,
.site-header-sticky .header-brand{
flex-grow: 1;
}
.site-header-classic .navigator .menu-primary > li,
.site-header-sticky .navigator .menu-primary > li {
margin: 0 20px;
}
.site-header-classic.header-brand-left .navigator,
.site-header-sticky.header-brand-left .navigator {
padding: 0;
}
Regards, LineThemes
Where can I see how does it works with WooCommerce?
I need to see product page, category, cart, checlout, etc
Hello! You can install and import sample data from Plugin WooCommerce.
In the next time, we will have a dedicated to demo for WooCommerce.
Regards, LineThemes
Actually I dont need a demo. I just need the cretainty of this theme is compatible with WooCommerce as it SAYS ON THE PRODUCT DESCRIPTION.
So I will expect at least a cart icon on the header option, and the coplete shop roll play.
Is it fully compatible with WooCommerce? YES or NO?
Hi! Yes, it’s fully compatible with WooCommerce. If you have installed WooCommerce Please go to Customize -> Header & Footer Builder -> Navigation Bar -> https://prnt.sc/opc29q https://prnt.sc/opc2hv
and many options at -> https://prnt.sc/opc2vi
Regards, LineThemes
Hi! How can I change the pictures in the background of pages like “about” (the building) or “career” (in the background of work with us line)? thanks!
Hello! Please go to Edit page -> Edit Row -> Switch Tab “Design Options” -> Edit Background -> https://prnt.sc/ooh5b7
Regards, LineThemes.
Hello. We are interested in your template. Do you have demo template to work on, just to show our board what it can be looked if we translate and upload Mongolian data’s.
Hello! Can you describe it more clearly?
Regards, LineThemes.
can we have editable demo, for temporary, to show what it looks like in Mongolian.
Hi! Unfortunately, at the moment we do not have a demo Mongolian for you to edit.
Regards, LineThemes.
how can i make my menu a different color?
Hello! Please go to Customize -> Header & Footer Builder -> Navigation Bar -> at here you can change menu color -> https://prnt.sc/oo2arz
Regards, LineThemes.
this doesnt change the menu background color though
Hi! Please go to Customize -> Header & Footer Builder -> General -> Scroll down to HEADER BACKGROUND https://prnt.sc/oq3ut4
Regards, LineThemes.
i imported your slider but the its only showing the blue background without the photos? logiclc.com
Hello, it’s a little bug after updating Slider Revolution to the version 6.0.x, to solve this problem please do the following:
1. Edit Slider -> https://prnt.sc/on18vl2. Click CSS/jQuery -> https://prnt.sc/on19nc
3. Copy & Paste below code -> https://prnt.sc/on1acy
.tp-bgimg,rs-sbg {
background-blend-mode: multiply;
background-color: #1dc2ef !important;
}
Regards, LineThemes.
Hi, After importing the sample data, I did not get the blue slider ( https://prnt.sc/on0iqu ) which is in demo ( https://live.linethemes.com/nanosoft ). Can you guide how can I get the exact blue colored slider?
The company menu is also not sticking on top on scrolling. please provide solution to fix it
Hello, it’s a little bug after updating Slider Revolution to the version 6.0.x, to solve this problem please do the following:
1. Edit Slider -> https://prnt.sc/on18vl2. Click CSS/jQuery -> https://prnt.sc/on19nc
3. Copy & Paste below code -> https://prnt.sc/on1acy
.tp-bgimg,rs-sbg {
background-blend-mode: multiply;
background-color: #1dc2ef !important;
}
Fix Sticky menu:
Go to Appearance -> Fixed Widget Options -> Enter the value like the imagehttps://prnt.sc/on1ba5
Regards, LineThemes.
I have added the css but still its not working. please visit the link and check https://kalypsoo.com/
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
It says that the support has expired when I put the license code. It would be helpful if you guys can post the solution here or email the solution at srutiranjans@gmail.com
Problem – Hi, After importing the sample data, I did not get the blue slider ( https://prnt.sc/on0iqu ) which is in demo ( https://live.linethemes.com/nanosoft ). Can you guide how can I get the exact blue colored slider?
Hi! You can create ticket at “General Question” Category. I need to login to the admin page to find other solution.
Regards, Linethemes
Kindly response back to this ticket #2098340
Hello! Please check your ticket
Regards, LineThemes.
