96 comments found.
Pre-sales question.
Is this theme supported?
Looking at the recent comments, looks like the support dosn’t exist or work.
Are the included plugins all up to date, current versions?
Is this theme supported?
> Yes, You can create support ticket here: https://sk-web-solutions.com/support/
Looking at the recent comments, looks like the support dosn’t exist or work.
> We was changed support link, so old support link not working but now you can create support ticket here: https://sk-web-solutions.com/support/
Are the included plugins all up to date, current versions?
> Yes, All files, plugins are latest.
Based on your replies, I have just purchased the theme.
You said all plugins were latest versions, they are not!
Please supply latest versions or refund my money.
js_composer – Included v6.0.2 – Latest version v6.0.5
revslider – Included v5.4.8.3 – Latest version v6.1.1
In futuure, check your facts before making false statements.
Took 20mins to get a pre-sales question answer, waiting over 2 hours after payment, still no answer!
Sorry for late reply because we was on lunch. Server cache issue, I have clear server cache, plugins are already with latest version. Please delete and again install required plugins. For more help create support ticket here https://sk-web-solutions.com/support/
Our theme directly download required plugin from our server. I have already write you like delete old version plugin and install again because server cache issue.
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You claim this theme is compatible with Wordpress 5.2.x, but it screws up the pages and doesn’t look like your demo. Why do you run WP 4.9.11 on your demo?
We need this theme to work with the latest WP version and it needs to work with the latest plugins, inline with Envato sales terms. Is there a problem with this?
Our theme is fully compatible with 5.2.x If you have any issue then create support ticket here https://sk-web-solutions.com/support/
Can we have a link to the latest plugins which are not included in your downloads bundle.
js_composer – v6.0.5
revslider – v6.1.1
You can download bundle plugins from here https://we.tl/t-OC8s7s8uDV
Excellent…thanks for the new plugins.
If you need any help then create support ticket here https://sk-web-solutions.com/support/
Theme Options: Import/Export Buttons do not work when clicked “Import From File” or “Import from URL” Buttons click and nothing happens. Please Advise
Please create support ticket here https://sk-web-solutions.com/support/
Not possible to submit ticket. Support is missing. Neither https://www.hire-wordpress-developers.com/support (404 error), nor https://skthemes.ticksy.com/ (Whoops) is not eligible.
Please create support ticket here https://sk-web-solutions.com/support/
One pre-sale question: I liked this theme so much. But my client wants to integrate with Mailchimp. Everything is included in this theme except that. These days most of the themes are providing mailchimp by default. Can I add Mailchimp for this theme? If I install 3rd party plugin, will it create a problem later?
Hello There, Yes, you can add Mailchimp without any problem. Thank you!
That’s great, thank you for the prompt response.
Hi I cannot edit this using the frontend WPbakery even though it is supposed to work. I had the owner look at it and he said the backend was working but it is not and I cannot get answers to my questions anymore I just bought this too.
Hello There, Sorry for trouble you. Support guy will reply you and try to solve your problem. Thank you!
HI, I HAD A TICKET WITH YOU AT THE SUPPORT BUT NOW THE PAGE DOESN’T EXIST ANY MORE. It seems that the theme is not compatible for the demo import at my site www.unicorefugio.com/wp-admin/ can you help me?
Hello There, Sorry for inconvenience. We are changing the hosting provider, So it will take around 2 to 5 days. Please send your website url, WordPress dashboard access and ftp access at vishal.patel5359@gmail.com, we will help you. Thank You!
Please create support ticket here https://sk-web-solutions.com/support/
Hi! How I can get the smooth scroll in my page with anchors? I don’t use the one page template. Thanks!
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank you!
Hi guys . . . Just bought this theme.
Where do you change header contact details and social media profiles?
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank you!
I did but you guys haven’t said a thing? No response no nothing. This is extremely frustrating
Our support guy have already replied you.
Hi i will buy this theme but When will the discount end?
Hello There, Maybe this month but not sure.
hi i want to refund t his theme
Why you want to refund?
I didn’t know before I bought the theme, but after I bought the theme, I knew it had nothing to do with my business. Theme is a good theme, but it is not relevant to me, so I want to refund the theme.
Sorry but with this reason refund not possible.
.
Hello, when I load the one page theme, I cannot get the images to show in the side-menu-icons. For example, for the home menu option, there is a blank box instead of the home icon. Your live demos show this working. When I add the icon in the Appearance > Menu, it does not display the image where I want.
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
Thank you for the quick reply! That’s awesome! I did end up fixing my issue and I will follow the link for further assistance.
Hi, just wanted to know if this template has the feature to be shown in box layout?
Hello There, Sorry no. Thank you!
PatelProperty v1.2 – Released on March 22, 2018
[New] Compatibility with WordPress 4.9.5 [Updated] Visual Composer Latest Version [Updated] Unlimited Font Scheme Options [Updated] Unlimited Color Scheme Options [Fixed] Box Layout [Fixed] Google Map
What exactly does this Box Layout even implies? Is this theme even still being updated or not anymore?
Box layout means Floor plan box layout.
I have problem with form schedule a visit , i send form and got confirmation that is send, but nothing come to my email..i try everything with configuration contact form 7 and still not working..thank you for your answer
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
Hello guys, we got a problem. We added gallery section, but problem is, that we cant do load more button. If we set a limit of showed images, your code didnt load anothers photos. How we can fix it? Thanks
PS: I tried to open a ticket on your site but system wrote me “whoops”
Hello, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank you!
In PatelProperty v1.6, did the widget’s PatelProerty: Instagram and PatelProerty: Latest Posts disappear?
As per Envato new code standard we moved Widget code to PatelProperty – Theme Functionality Plugin. So please update the plugin. Thank you!
Do you provide the layered PSD Files of the demo pages with purchase?
Hello There, PSD files not included on the theme purchase but if you need then we will send you separately. Thank you!
Hi, is possible put a “Schedule a visit” button in the slider revolution?
Hello There, Yes, Possible. Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
This is a beautiful theme, easy to customize and the support from Vishal is the best I have ever experienced.
Thank you very much!
Hello support,
I bought a template and I have a problem with the Gallery section. I do not know how to replace the original picture with one of my photos. Please help me.
Hello, You can change the galley images from “Gallery” custom post type. For more help please create support ticket here : https://skthemes.ticksy.com/ Our support team will be help you. Thank You!
Through this link I can not get a ticket because I always get the message: WHOOPS, SOMETHING WENT WRONG …
OKAY
Sorry please create ticket here http://www.hire-wordpress-developers.com/support Thank you!
Hi I cant see theme options after install theme and activate it !
Hello There, Please create support ticket here : https://skthemes.ticksy.com/ Our support team will be help you. Thank You!
Hi SK-Themes,
I have been using your theme for the past couple of months on the website seen here: https://visualadvantage.ca/listings/
Other links where Google Map isn’t working: https://visualadvantage.ca/listings/1086westhavendr/ https://visualadvantage.ca/listings/19_painter_terrace_waterdown/ https://visualadvantage.ca/listings/23_pioneer_tower_cres_kitchener/ https://visualadvantage.ca/listings/318-goodram-drive-burlington/For some reason the Google Maps section of the site is no longer working. The map component doesn’t even appear. No error message. Just a plain white space.
I have updated the PatelProperty theme to the latest versions and that doesn’t seem to have helped.
Can you please look into this for me and report back any issues I may have missed or how to get the Google Maps section working again.
Many thanks.
Best, Alan
Hello There, Your website is with https so you need to set SSL here http://prntscr.com/liz024. For more help Please create support ticket here : https://skthemes.ticksy.com/ Our support team will be help you. Thank You!
