1952 comments found.
Last Update 28 May 19
you will update the theme again?
Theme and Plugins
WPBakery Page Builder
Slider Revolution
Hello,
Yes, we’re going to update this theme today. We always keep update our theme regularly. You don’t need to worry about it.
Kind regards
Pre sale question
Is there any way to set a vertical static left menu for all pages? like this page: https://wandler.com/
Or there is just one horizontal menu design?
Thanks in advance.
Hello,
Unfortunately, this theme doesn’t support vertical menu like that. At this moment, this theme supports horizontal menus only.
Kind regards
Is there a way to add a filter to a page where I have products listed by category? Currently, if I add the woocommerce product category widget there is no way to filter my products. I am trying to create different pages for different product categories and would like a filter for each page.
Hello,
WooCommerce doesn’t support the filter on other pages. It can work on shop page and category page only. You don’t need to create pages for each category. Please open a ticket on the support site. Our supporters will help you solve this issue.
https://uix.ticksy.com/Kind regards
Hello is it possible on the sale ribbons have only the word SALE and not the percentage of each product?
Hello,
At this moment, it is possible. But in the next update, we will add more options that help you control it.
Kind regards
okk so if is possible can you help me? how can i do that?
We will release a new update soon. When it releases, you can download and update it to your website. Then you can use the new option to change the sale text.
Kind regards
Thank you 
Hi, Is it possible to add an addon plugin to the wpbakery builder?
Hello,
Yes, of course. You can install addition addon plugins.
Kind regards
Hello! I have this theme set up to redirect to the shopping cart after a user adds an item/clicks Add to Cart. However, I also want to disable or bypass the popup cart modal that appears when the user clicks the shopping cart icon in the site header. I am comfortable editing my functions file, could you please tell me how to disable this popup and instead redirect the user to the full cart page when they click on the shopping cart? Or direct me to some additional information on how to accomplish this? The Cart page is active in my Woocommerce settings.
Hello,
This theme has an option to make it. You just need to select this option in Appearance > Customize > Header > Header Icons. It is the option “Cart Icon Behaviour”.
Kind regards
Thank you very much! Love this theme it’s been great.
I am setting and customizing the theme Sober for a an e-commerce project. Already checked: I have the last update of the theme. Can not find the way to get and install the updated templates from the team which designs Sober. The affected templates are as following: sober/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.7.0, sober/woocommerce/cart/mini-cart.php version 3.5.0 is out of date. The core version is 3.7.0, sober/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0, Thanks in advance for your help. Damien
Hello,
Our developer is working on a new update of this theme. This update will be released soon in the next few days. In this update, we will update all WooCommerce’s template files and remove that message.
Kind regards
Hello, Some pre-purchase questions please:
1. Is there an option to have a “Quick View” button or icon instead of quick view opening on image click?
2.Is it possible to have the user choose how many products per page to show and also the possibility to “View All” products? eg Products per page: 12,24,36,All
3. If a product is variable, is there an option to show variations on the category page?
4. Is there an example of how a grouped product looks like with your theme?
5. Are there any possible customizations for the image hover in the product category page?
Thank you!
Hello,
Regarding your questions.
1. Yes, of course. You can select how to open the quick-view modal.
2. Yes, you can select how many products per page. Actually, you can enter any number of products you want to show. It is more flexible than a selector with limited options.
3. Unfortunately, this theme doesn’t support to display variations on the category page.
4. This is a screenshot of how Grouped product display with our theme.
http://prntscr.com/ozf7no5. Yes, this theme has option to change the hover effect of products on the category page.
Kind regards
when will be the next update? some plugin on this theme can not update.
Hello,
A new update will be released soon, in the next few days.
Kind regards
hi, we tried to create portfolio design on home page, but how can i get that hover effect ( blackshade and circle around arrow ) plz tell which hover effect you used
https://www.internetshoppy.com/, we used this design in this site, you can check speakers block http://demo.uix.store/sober/portfolio/,Hello,
That style is designed for the portfolio items only. Please open a ticket on the support site. Our supporters will help you check it and provide the CSS to create that black box if it is possible.
https://uix.ticksy.com/Kind regards
Good Day!!!! Came across the theme and LOVED it instantly. I have a question in regards to creating a home page similar to the Parallax Demo. Can someone provide me with a little guidance?
Well well well a little reading goes a long way hahaha I found it in the demo import. Should’ve been a bit more thorough first.
Hello,
Thank you for purchasing our theme. Please feel free to contact us anytime on the support site if you need more assistance. Our supporters will help you solve problems on your site.
https://uix.ticksy.com/Kind regards
hi,
1, can you please tell, which block design used to get this portfolio block design,
http://demo.uix.store/sober/portfolio/ i want to use this same design blocks in front home page , to show product categories,2, how can i add custom block under category & sub category ( i didn’t find any option set custom block under category as like in magento)
Hello,
Our supporter has answered your ticket. You can check it now,
Kind regards
Hello there,
We discovered a bug:
In Customizer we have checked the option “Keep Using Tabs”. Product Tabs Type is set to Categories.
When a Product Category is visited directly, clicking on All Products is linked to the same Product Category and not to the Shop Page as it should be since All Products are showed on the Shop Page.
Hope we helped you with this bug report.
Hello,
Thank you for your feedback. We’re fixing it and will include this fix in the next update.
Kind regards
Hi, how can I get the search part to do a standard wordpress search? I mean, not only find products. Thanks
Hello,
You can change the search form to search everything in Customize > Header > Search.
Please open a ticket on the support site, our supporters will help you.
https://uix.ticksy.com/Kind regards
WooCommerce 3.7 is listing template files as incompatible. Can you please release a compatibility update?
Hello,
Yes, we’re realsing a new update for it soon. Thank you for your feedback.
Kind regards
why i got this error when trying to import demo content ? admin-ajax.php:1 Failed to load resource: the server responded with a status of 524 (Origin Time-out)
i used cloudflare as CDN
Hello,
It seems to be a problem from the web server’s memory limitation. Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Kind regards
already open
Our supporter has replied to your ticket. Please check it.
Kind regards
Hello – is your theme compatible to 3.7 ver of WooCommerce ? Thx in advance
Hello,
Yes, it is fully compatible with WooCommerce 3.7.
Kind regards
hello, I was customizing sober, usually when I customize it, there are full menu, but after several days it doesnt show full menu like typography,etc. Only MENU, WIDGET, WOOCOMERCE, ADD CSS
Hello,
It seems you deactivated plugin Kirki. Please check and make sure this plugin is installed. It is a required plugin of this theme.
Kind regards
ah arigatou
It there a new update on the way?
Hello,
Yes, we’re working on a new update for this theme. It’s going to be released soon in this month.
Kind regards
Hello,
I do have another question.
When I use the SOO Product Filter within the Shop Filter Widget and use product attributes to filter. The default setting is AND instead of OR.
So, when you select for example two size. Only products that contain those two sizes are shown instead of products that contains one of those sizes.
With the other build in shop filter possibilities I can choose the AND/OR option.
Is there a way I can change this with the SOO Product Filter?
Thank you!
Hello,
Unfortunately, the Soo Product Filter widget doesn’t support the OR conditional. We will try to update it in the future updates.
Kind regards
Hello,
All right, that’s to bad. It would really make the Soo Product Filter perfect!
Please try to add it indeed, would be very much appreciated and I would even like to pay for it!
Please let me know
Kind regards,
Steff
And also the option to option to don’t show empty attributes.
Hello,
In default filter widgets of WooCommerce, you can select to filter by one attribute at a time, therefore it is simpler to select AND or OR conditional. But with Soo Product Filter, you can select a combination of attributes, categories, tags, price, it is much complex to support the AND or OR conditional. We will try to improve it in the future update.
Kind regards
Hello,
All right, but with the Woocommerce filter you can also select multiple attributes or a combination.
Do you think this will be added in the nearest update?
THanks
We’re working on it and trying to implement it into the version 2.0 of Konte theme. We’re afraid it can’t be done in the next update which is version 1.5.0.
Kind regards
All right, so no plans to add it in the Sober theme? Otherwise I will have to find a developer to built it.
Kind regards
Of course we will add this update to the Sober theme too.
Kind regards
Hello there, by the way. When to you think planning the 2.0 verions? Thanks!
Hello,
Our developer is finishing it. We will release it soon.
Kind regards
Hello there, I have updated the theme lately, but is it correct the above is still not possible?
Hello,
The recent update is a quick update for WooCommerce 3.7. In this version, we just updated template files and also update included plugins. The update for the product filter is more complex and it requires more time to finish it.
Kind regards
