2765 comments found.
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
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Thanks 
It is the second time I have this problem again, the license number is deactivated and I have to re-enter it, what is the reason?
Hello,
Are you needing a reset, or were you able to get this working. Also best if you post on the Theme’s Support Forum so I don’t miss you.
Thanks
Good Morning I am having a big problem with the theme in the administration. When access to the panel goes very, very slowly, every change I want to make is very slow and I can’t work well. What can be? Thank you!!
Hi!
Short question.
I’m planning to upgrade the PHP version of my server from 7.2 to 7.3. But does your theme support 7.3, without having performance issues?
Hello,
What’s the exact version of php you’re updating to? I know there was some bugs that PHP had listed on their site for early releases.
Hi, I want to know if the work is compatible with woocommercea 3.7.0.
Thank you Antonio
Haven’t ran into any issues, but if you do just let me know on the Theme’s Support Forum
This is like the 3rd or 4th time I have to come here to ask for an authorization for the product I’ve already BOUGHT!!! What is the deal?
I understand you guys want have control over the “one domain only” policy, but honestly this is DISRESPECTFUL, cause today I have NO websites running on 907 theme, and still, I can’t get to install it, cause I need to ask for your permission! What is this? What kind of deal is this? Do you guys see the label “PURCHASED” on my name here? So?? What does this means?
Hello,
Pretty sure I asked you to post in the Theme’s Support Forum and I haven’t seen a post there from you yet.
Anyways when you purchase the theme you are allowed to use the theme on 1 domain name as per Envato’s license agreement. So if you’re trying to install on multiple domain names then you’re going to have a issues since it can only be active on 1 domain name.
The same place you register the theme in the WordPress backend/admin area you can deactivate it so you can move it to a different location without any issues. Also you can deactivate it before doing a WordPress reset to prevent issues as well when trying to start over with your WordPress install.
I went ahead a reset your license for you, but in the future you’ll need to use the Theme’s Support Forum for any issues/questions. Also suggest you use the Deactivate button in the future to prevent any issues when trying to register it.
Thanks
As far as I’m concerned, I no longer have access to the support, since it’s expired. What happens is I never tried to install the 907 theme simultaneously on 2 or more domains. Never. Actually, I have zero websites now running on 907. What I normally do when I no longer will usa website is simply delete it via FTP. I wasn’t aware I had to deactivate it first on admin area. Anyway, I needed – really needed to install 907 for a hotsite two days ago but I couldn’t make it due to this problem. So I had to go with a plan B. Which is, indeed, a bummer, since I own the theme but I can’t get to use it when I need it.
Well, I understand your policies and I will keep an eye on it on further occasions.
It doesn’t matter that your support is expired, if you post on there you will still get support since you purchased the theme.
If you delete the theme through FTP and installed right back on the same domain/location you shouldn’t have issues since it’s the same location/domain. It’s always best to deactivate first though just to avoid issues when re-activating.
If you have any further issues just let me know.
Thanks
Hi this is a pre sale question – Do your theme supports a hamburger menu in desktop with full screen overlay like this theme(https://demo.kallyas.net/digital-agency/) if yes then how . Hopw u will be adding this feature in future updates
Hello,
May become a new feature at some point, but right now that option is not included.
Thanks
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
Questions before buying: 1. Can the theme use the video embed code from https://www.jwplayer.com/? 2. Can the theme use videos saved on my server? 3. Can I use this topic in the main domain (domain.com) and subdomain (sub.domain.com)?
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
Hello!!, I just bought the theme and the License Key does not work, what license do I have to insert?
Thank you
Does it include all the themes from the demo? I’m curious
Hello,
All the demos on the landing page HERE are included, and can be imported as a starting point.
2 updates the last week. Whats the news? Why cant i see it in the update flow? Thx
Hello,
Couple bug fixes and updating WPBakery plugin which the page builder had a small issue with check boxes not showing selected in 6.0.2 of that plugin so needed to get it updated.
I update the change log HERE to include the latest updates.
Thanks
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
To update the theme should we update the plugins only or do we have to upload the whole theme package to our website and update the plugins afterwards?
When you update the theme, if there are plugin updates it will let you know after installing the updated theme version. If you have any issues let me know on the Theme’s Support Forum.
Thanks
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
People are buying this theme, myself included, today, July 1 and cannot use it because there is some issue with the license. Have been waiting all day for the author to respond.
I needed to reinstall the theme in my domain and now I can not import the Photography demo v2. I click and nothing happens.
Hello,
Can you post on the Theme’s Support Forum so I can check that out for you, thanks
I had already done that, but I still had not received any answers.
http://support.webcreations907.com/forums/topic/i-need-to-import-the-demo-photography-v2/#new-topic-0replied to you on there earlier today, check that and respond there when you get a chance.
Thanks
Hi can I get my license reset please. How do I do that. Thanks.
Hello,
Just reset that for you, any further issues or questions just let me know on the Theme’s Support Forum
Thanks
Hello, the purchase number of your theme does not work. In the Wordpress pack office I have an error message, invalid license. The first license was bought in the name of MEDIATEURLOZE, and to renew the license I created an ENVATO account with the name AGNESLOZE but with the same email address.
On your support forum, I registered an account with my purchase code and email, but never reveived email with password. So after I clicked “forgot password”, but no answer email again. What could I do ? Thanks
