182 comments found.
Hi, I really like the theme, I am just wondering if it’s possible to link the book now button to an external booking engine we already use.
Hello,
Yes it’s possible 
Thanks
Hi. 3 questions.
1. On bottom of my page (footer) i have image svg file and has an error that show up on image (https://katerinastudio.com/).Any fix?
2. When i book on my site does not have update button for example for more days a/c from 1 to 3 days and then update to take the changes. Why?
3. when i book and check a/c 7€ per day the book section for some resasson double the price. Any fix?
i have send the problem but i have no answer.
Hello,
What’s your ticket id ?
Thanks
I have purchased your theme and I want to use the online booking feature (WP hotel reservation), please show me how to use it, I have read it in your user guide but there is no tutorial Use online booking feature. Glad to hear from you. Thank you !
Hello,
did you imported our demo content ? also please install and activate all the required plugins, also if you do have questions please open ticket at http://gfxbucket.freshdesk.com
Thanks
how i can put or where i can find the offline payment method to put?
i find it
Hello,
I have submitted a support ticket in your forum, but have not received any assistance for my issue to date.
What’s your ticket id?
I see reviews from booking, tripadvisor etc. Is this through direct API connection or only some kind of dropdown/choice inside the review plugin?
No api. Just logo placing option in testimonial.
I’m re-designing a website using this theme, but am creating it on my local server first and then transferring it to the current live site. If I activate the theme locally using my purchasing code, will the theme still work when I transfer it to the live one, or will i have to buy another license?
Nope! It’s fine. You’d need another license for another site.
Hello,
Yes it does, luxe does support woocommerce booking as well
Hi I like your theme before I make a purchase I have 2 questions 1- I am looking to have new customer added to our email marketing tool, or I want to be able have an automated email for them to complete a form after booking but I need the form to have the booking details so the customer doesn’t have to enter them again is this something I could do? 2- Can customer create account? Many thanks
hello, i want to change datepicker format with “yy-mm-dd”.
this code not working;
$("#check_in_date").datepicker({ format: 'yy-mm-dd' });
$("#check_out_date").datepicker({ format: 'yy-mm-dd' }).bind("change", function () {
var minValue = $(this).val();
minValue = $.datepicker.parseDate("yy-mm-dd", minValue);
minValue.setDate(minValue.getDate() + 1);
$("#check_in_date").datepicker("option", "minDate", minValue);
I see like this “October 31, 2019”
wp hotel booking plugin uses wp core date format, please change it from wordpress settings 
Thanks
Thank you.
Hi, I have a topic with no solution and I haven’t received an answer for 3 days, I leave my ticket number #442605. Thanks for your attention.
Fixed!
Hi,
I have one question about this great theme – is it possible to use the theme and completely disable the booking system? We love the layout and all the features of the theme but at the moment we do not need to have a booking engine with it.
Thank you!
Hello,
yes it’s possible 
Thanks
Thank you for your response. In that case, can we hide the booking widget from the site entirely? And just have a regular Wordpress site with no trace of a booking system visible to the visitors?
Thank you!
Yes, it’s possible
Thanks
Hello. Can I use this theme with the Bed24 booking plugin? Thank you
Sorry we haven’t tested our theme with that bed24 plugin yet
Thanks
Hi Team . I have buy this theme . I need your support. How to add facebook pixel and google analytic code ?
Hello, request support to indicate the configuration paths for the booking and other points, 24 hours have passed and there is no response.
Hello,
May i know your ticket id please ?
Thanks
There is a problem while installing plugins. It seems that Instagram is not found. Can you send it to me or give me a link to download it
Also your support page doesn’t work
please mail me at relstudiosnx@gmail.com we will assist you
Thanks
Hola, necesito hacer configuración en el BOOKING, porque no existe el tipo de moneda de mi país (PERÚ), lo puedo modificar con códifgo, me pueden orientar. Gracias.
English please
Hello, I need to make configuration in BOOKING, because there is no type of currency of my country (PERU), I can modify it with code, you can guide me. Thank you.
Hello,
Yes, you can, please open support ticket at http://gfxbucket.freshdesk.com our team will help you as soon as they are in online.
Thanks
my client website speed is very slow, I need your help
Hello,
May i know which hosting you are using ? also please open ticket at http://gfxbucket.freshdesk.com our team will help you
Thanks
Hosting name: hioxindia.com
Please check your ticket.
ok
Unfortunately, the WP Hotel Booking plugin, which is used in the Hotel Luxe template, works disgustingly. Properties “Addition Package” can not be removed from the room. “Report Chart Room Unavailable” also shows horrible. Be careful and do not buy this template! I bought a not fully working hotel site, but an odd job. I am afraid that something else does not work!
Hello,
Can you please open support ticket at http://gfxbucket.freshdesk.com our team will help you on your issue
Thanks
Also please don’t forget you mention your site URL and login details as well
Application for technical support #5113 without response for 60 days
Hello,
Sorry i think we missed your ticket, please check your ticket, we have responded your ticket
Thanks
or can you please directly mail me at relstudiosnx@gmail.com
Thanks
Hello,
We have fixed your issue, please kindly check
Thanks
That is, you did not fix the management functionality of the “Addition Package” property, but simply removed it from the template? And now there is no possibility to add and remove “Addition Package” at all? Original!
Please check your ticket, also please hard refresh your browser, that’s because of your browser cache
Thanks
Thank! I see now. The room availability report will have a plug-in update, don’t you know?
Hello,
Please follow up in the support forum instead in comment section 
Thanks
I need your help. I try to install your theme to my wordpress. However, it says, The link you followed has expired. Please help asap.
Hello,
Can you please mail me at relstudiosnx@gmail.com with your site URL and login details, i will help you to install theme
Thanks
I send an email just now. Thank you
done, please check
Thanks