446 comments found.
Hi, I’ve been editing Ubella for wodpress and have customised it quite a bit.
However the one thing that is confusing me, is the UBella logo that appears when I click on a different page or when the website is loading.
How do I change this? Thanks.
EDIT: I have since found the preloader settings. Thanks
Hello, Dear Customer! Sure, you are right! In order to deactivate preloader, click WP Dashboard => Appearance => Customizer => Theme Preloader => deactivate.
Save changes and check results at front-end.
Best Regards!
hello, on the profile page how to put to show related profiles?
Hello, Dear Customer!
Thanks for your question. Our theme contains flexible Models plugin.
We provide technical support only to our customers(should have a purchased badge). Besides that we have a special support system for technical questions where you can share your site details in secure user area https://mwtemplates.ticksy.com/
If you will have issues – please send the private ticket on https://mwtemplates.ticksy.com amd we will assist you.
Best Regards!
Hello, I renewed my support for 6 months but I’m not allowed to submit a new ticket on mwtemplates.ticksy.com, could you please update me ?
Hello, Dear Customer! We have refreshed your purchased data at https://mwtemplates.ticksy.com/ticket/1888139 Best Regards!
Hello thank you for the response, I just created a new ticket on Ticksy.com
Regards, Jeremy
Hello, Dear Jeremy! Thanks for the ticket. We have replied you in ticket. Best Regards!
Hi good morning
I have just installed the theme Ubella Model agency, but I don’t know how to install the demo content on the parent theme
Could you help me
Thanks for all
Hello, Dear Customer!
Thank you what you choose your theme.
It is better to send your data in the private ticket on https://mwtemplates.ticksy.com with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points.
Best Regards!
Hello, I need an account to test this theme can do?
Hello! Many thanks for your interest. Unfortunately we have no test environment with demo account to our theme.
But you can browse our theme online documentation if you have any questions about it.
Best regards!
The installed theme looks nothing like the live Demo? I want my website to look like the live preview. Can you please send the necessary files.
Hello, Dear Customer!
Thank you what you choose our theme.The Demo Content already included in the template.
Please read our documentation and watch video tutorials
http://webdesign-finder.com/docs/ubella/documentation_theme/index.html
Here you will find the video tutorials how to install the demo content and set up the other section on your website.
Best Regards!
When i install demo contenty website has a error on top of page, Warning: Cannot assign an empty string to a string offset in /homepages/44/d793157568/htdocs/clickandbuilds/EliteWalesEscorts/wp-includes/class.wp-scripts.php on line 454
Hello, Dear Customer!
In order to turn off these messages, please open in code editor file wp-config.php in the root of your WordPress installation and go approximately to the line # 80. Change code:
define('WP_DEBUG', true);
to the following one:
define('WP_DEBUG', false);
define('WP_DEBUG_LOG', false);
define('WP_DEBUG_DISPLAY', false);
define('SCRIPT_DEBUG', false);
define('SAVEQUERIES', false);
ini_set('display_errors','Off');
ini_set('error_reporting', E_ALL );
Then save changes and check result at front-end. All messages will disappear.
Best Regards!
Don’y have that, define( ‘SECURE_AUTH_KEY’, ‘U&CwEDiV9g1EkybO[aNs8QL3J.ViMdH9H6%lLXwM5!rZ<m209WV4-fbwA%RxCoC’ ); define( ‘LOGGED_IN_KEY’, ’>1U6%/wU19S+h[&}L,,.NP 5Mi-XLiIMAEy}Ea)GI_|iy2xP0YsmZ5cEL (6k-’ ); define( ‘NONCE_KEY’, ’<mSoi&BCJ%+QU.=D/zb.7alMk4s@!,QRo>-ESR$L?vUyQq;tDOX $S&$JB,cv7NY’ ); define( ‘AUTH_SALT’, ‘B[]9>NcWwKEYZ,Kyo#e)g03?Cn0[iPT$Ej,Uy/a(,1r}q]xOTa4e4j&}m+7j7’ ); define( ‘SECURE_AUTH_SALT’, ‘zN[)#1l-pSjl+ZQ4)(2.|YCMjQ|4qAwtb3KYi5DaZ_1&QC1T_8t&n’ ); define( ‘LOGGED_IN_SALT’, ‘AtuC7,?sgY.iWH?nG%-+@AG;O{).x^B?Y<_/E#wV9+aMiWU6GqfgVJJFQ<J/xf’ ); define( ‘NONCE_SALT’, ‘bGC4>G.DEf|g8]` *u9MwGq3emd$[lIVl(PoCMtlcF(l’ ); define( ‘WP_CACHE_KEY_SALT’, ‘Csl:Cw:Q:TeV,gzrz8#E}|GDpfF$#nANsf_Ly%}r(L3bk{lCE4nrUS+L7ha8)1|’ ); * You can have multiple installations in one database if you give each * a unique prefix. Only numbers, letters, and underscores please! */ $table_prefix = ‘krFVRJRw’;
define( 'AUTH_KEY', ';4nr=MXW6&t]9)cz>3B{4NB_edri~Ci)N=qCIJM[L}nfoqBsQVg9Ms>-CEuhC(&U' );/* That’s all, stop editing! Happy publishing. /
/* Absolute path to the WordPress directory. / if ( ! defined( ‘ABSPATH’ ) ) { define( ‘ABSPATH’, dirname( FILE ) . ’/’ ); }
/* Sets up WordPress vars and included files. */ require_once ABSPATH . ‘wp-settings.php’;
Hello, Dear Customer!
Thanks for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards! Best Regards!
hello the contact form does not work, I did a lot of tests on the mail and did the test but no e-mail is coming!
I want to know how to insert the one or more files from people who subscribe to my site and receive both the text and the files together on the same mail
thank you
Hello, Dear Customer! Your issues is a bit specific, but we ready to resolve and fix it for you. Please submit a private ticket at https://mwtemplates.ticksy.com with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
I want to know the exact procedure of first installation of the theme after the step by step download up to the final configuration because installing the whole zip file (themeforest-22848477-ubella-model-agency-wordpress-theme) at the end of the upload tells me: “The link you followed has expired.
Try again.”
Hello, Dear Customer! Firs of all, please unzip themeforest-22848477-ubella-model-agency-wordpress-theme.zip Then use ubella.zip for theme installation. If these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com with the link/login/password for your WP Dashboard and we will perform full theme’s installation for you. Best Regards!
Hi, I am having trouble connecting the mailchimp form in demo. I ahve added the API and it is connected. but on home page xomedia.com.au, mailing list link in wideget as per demo, comes up with error 405.
Hello, Dear Customer. Thanks for your message. Could you please provide us with more details about your issue via our support forum at https://mwtemplates.ticksy.com/ ? Best Regards!
HI, I’m interested of this theme, but i would like to now if WPBakery visual composer is compatible…??
regards
Hello, Dear Customer! Thanks for your question. Our theme supports WPbakery page builder, but please do not use it with the pages, which were created in Unyson page builder. Mixing several page builders on the same page may lead to unexpected issues. The best way to use WPbakery with our theme – is to use it only for new pages. You’ll not able to edit existent content with WPBakery. If you have additional questions – please ask us. Best Regards!
Photos are blurred in theme, please fix this problem ASAP
Hello, Dear Customer! We use blurred images in order to prevent any copyright issues between our customers and the owners of the images. If you need the images in high resolution for demonstrative purposes – just send us at support@modernwebtemplates.com your FTP or cPanel details and we will upload them for you. Then please buy or replace these images on yours own. You may find the stock links for the images at the “Sources” chapter of documentation. Best Regards!
HI, I’m interested of this theme, but would need more info of the profile function. Is there a possibility for the models to add their details and edit their own profile? Ofcause giving the site owner the rights to publish and control the profile. Can you provide more info about this casting/model profile funtion please? - Anne
http://prntscr.com/o7topu
http://prntscr.com/o7tp0n
http://prntscr.com/o7tp72
http://prntscr.com/o7tpbq
If you have additional questions – please ask us. Best Regards!
Hello How should the language File.po and .pot in the folder languages mean that it works for German? ubella-ger.pot?
Hello, Dear Customer. Depending on the settings of Loco Translate – this is file with the following de_DE.po name: http://prntscr.com/o0f6at Also please read this article – it will help you: https://localise.biz/wordpress/plugin/beginners Best Regards!
Hello, I would like to know how I can enlarge the images of the slider that within the post of the models, to leave them longer this is in the theme of ubella
Hello, Dear Customer! Thanks for this nice question. In order to extend image height in model’s details page, open in code editor file config.php which locates in /wp-content/themes/ubella/framework-customizations/extensions/models/ and go to line # 15. Change 800 value to 1024 and save changes – you’ll receive desired result. Best Regards!
How can I add a File/Picture flied on a contact form?
Hello, Dear Customer! We can do this for you via Contact Form 7. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello!
The reason of my email, is that I have a problem with the “models” widget since it only allows me to add to 12 model profiles.
I need to increase the capacity to 50 models to be able to load all the portfolios.
Thank you for the attention. Regards!
Hello, Dear Customer! Just open in code editor file options.php which locates in this directory: /wp-content/themes/ubella/framework-customizations/extensions/models/shortcodes/models/ and go approximately to the line # 14. Changes max parameter up to 50 or more and save changes. This will allow you yo display more models via shortcode in page builder. Best Regards!
Hello, I am trying to troubleshoot a issue. I am receiving an error:
“Resource Limit Is Reached
The website is temporarily unable to service your request as it exceeded resource limit. Please try again later.”
Hello, Dear Customer!
In order to fix this issue, please read this article:
https://www.gavick.com/documentation/wordpress/resource-limit-is-reached-fix
If you will have more issues, you can also send the private ticket on https://mwtemplates.ticksy.com with the following info:
Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points.
Best Regards!
Dear together. with greetings and hoping that they are well, please ask for help can help you know how to order the models by price popularity in homes https://ibb.co/3z9LzJm
Hello, Dear Customer! You may perform this manually, for these purposes please use this plugin: https://wordpress.org/plugins/post-types-order/ It helps you manually change the order of the models. Best Regards!
I am launching this website today wanted to know how do I remove the white background that I hover over on images in the images Carousel. Also The title does not show up. Please send details
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ and provide us with the screenshots of the areas, which you want to modify. We will help you fate. Best Regards!
