3847 comments found.
hi
If I purchase the theme with Regular License, do I get lifetime updates for TravelTure theme? I am interested in Main Demo V4 -> do u have good documentation to have an exact view?
thank u 
Hi,
First of all, Thanks for your interest 
1. Yes, you will get that.
2. You may check this out : https://demo.goodlayers.com/document/traveltour
I want to ask some questions before purchasing this theme. Could I give them here? Currently I have a web using theme Flatsome (a ecommerce theme), I want to change to your Travel tour theme. My company is a tour agent. So my product pages are currently tour descriptions. I want to know whether my current products pages (created by woocommerce) could be transfered automatically to your theme’s tour pages? Here is an example of my my tour description product page: https://tourhot24h.vn/australia-melbourne-sydney-6n-5d/ (it is in Vietnamese, so sorry for this inconvience!)
Hi,
First of all, Thanks for your interest 
Nope, it won’t be transferred because our system is not Woocommerce based. The data structure will be totally different so you will need to create it again.
Cheers! 
Thanks for your response! I have another question: “You’ll see page builder when you create page/post/portfolio/personnel post type” I see this on the page buider section of your theme instruction. Does your theme allow to customize the tour description page (https://demo.goodlayers.com/traveltour/main4/tour/dubai-all-stunning-places/)
Hi,
Sorry for missing that. Yes, you can use page builder to customize tour description as well 
I have another 2 questions: (1) “On-demand products/services (e.g. “made to order” or “create your own” apps and sites)”, I see it in your licenses detail of regular package. Could you explain more about this term? (2) Could I pay by mastercard credit card (I do not have international debit card)?
Hi,
1. So you can use regular license with your site normally. So basically, you can purchase the theme to set up your tour agency site and sell tours. However, note that one regular license is only allowed for one website.
2. Not really sure, I suggest you to check out about the payment here : https://help.market.envato.com/hc/en-us/articles/203269700-How-do-I-purchase-an-item-
thanks for your support!
Please reply to my ticket ASAP https://goodlayers.ticksy.com/ticket/2140695/
Hi,
We will handle it soon, please patience and wait until our support reach to your ticket.
Again, no respond.
Please check your ticket again. Thanks!
Hi,
I don’t know if that was answered. Sorry if it did, but didnt see it. In one of the update, the menu was positioned after the Slider. How to bring it back on top of the page ? Didnt see the option.
Thank you and keep up the good work,
Hi,
Could you provide website address here so I can take a look on it?
Hi. nomadphotoclub.com . Thanks
Hi,
Please go to your page and follow my step: https://photos.app.goo.gl/9c8QnzQ5XibJtywg9 .
Thank you!
The reviews with your builder but page ¿? not possible. Would put someone in some page at the end, for tours no problem but for pages¿? how you can do ? mut be check option goodlayer core somewhere?
Hi again, I forgot: we comment to export all tours/pages. Some members of your team did some tests with https://es.wordpress.org/plugins/wp-all-export/. It´s working to export all information texts of tours ? Can you test it and tell us if working before install it ??? (Will be great native export in tourmaster. .. for release update xxxxxx.. )
Hi,
We don’t have an option for the review as your wish, sorry about that.
For the export, you will need try check it with your self, we don’t provide support for something not relate with our theme from scratch.
please reply PRIVATE TICKET #2127659
please reply PRIVATE TICKET #2127659
please reply to my ticket 2127659
Hello there I am interested in your theme, before purchase I wanted to know if you have good documentation on your theme specially with online payments? can you show me your documentation? thank you
Hi,
First of all, Thanks for your interest 
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe.
To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Does it work with Elementor ?
Hi,
We have our own page builder so we don’t support Elementor, although I think it still work well with our theme.
Thank you for interest by the way 
Plz reply in this PRIVATE TICKET #2130423, I am wattling to help me
Hi,
We will response in your ticket within 14 hours from Monday to Friday. Please don’t rush and spam in here, thank you so much for your understanding.
So whenever someone make a booking on my website neither me or the customer receive any kind of email proof whatsoever.
Can someone help me?
Hi,
It will depeding your hosting provider. Please make sure your hosting allow the wordpress mail function.
- Did you fill the admin email address ( have to be different than system email ) ?
If so, could you try setting up the smtp and see if this helps.
https://wordpress.org/plugins/easy-wp-smtp/Any news for Rank Math ntegration ? Your team coders try function callback in function.php ¿? Thanks
Any news LOL¿? Big thanks
Sorry for the delay. We are discussing about this.
However, please note that the update might take sometime to be done if we do it.
Hi,
Please try this code in the js file you created.
It’ll append all content in the page builder area to rankmath plugin.
(function($){
$(document).ready(function(){
RankMathApp.registerPlugin('goodlayers-core');
wp.hooks.addFilter('rank_math_content', 'goodlayers-core', function(content){
$('#gdlr-core-page-builder').find('.gdlr-core-page-builder-item-container-preview').each(function(){
content += $(this).children().not('script, style').html();
});
});
});
})(jQuery);
BTW, the plugin shows this error
assessor.js?ver=1.0.32.1:1 Uncaught TypeError: Cannot read property 'replace' of undefined
Could you try contacting the plugin author to discuss about the cause of this ?
Ok. I will do it today, Thanks.
I must put something more in functions.php ¿? or only update js file, I paste this function after all script¿? thanks LOL
Hi,
This should be in the js file.
Boss Rank Math for your team:
Hi
The callback function is a function which you should use to get the data from your plugin/theme and pass it to the Rank Math content analysis. Here is an example of how to define the callback function: https://github.com/MyThemeShopTeam/WP-Review/blob/new-analysis/admin/assets/js/rank-math-integration.js#L36-L37
Here the this.reviewTitle & this.reviewDescription is a callback function which gets the data from the Review plugin meta fields and passes it to the Rank Math content analysis filter.
Hope that helps. Thank you.
Does that not help?
— Cheers!
Hi,
Please try this on your js file.
(function($){
$(document).ready(function(){
RankMathApp.registerPlugin('goodlayers-core');
wp.hooks.addFilter('rank_math_content', 'goodlayers-core', function(content){
$('#gdlr-core-page-builder').find('.gdlr-core-page-builder-item-container-preview').each(function(){
content += $(this).children().not('script, style').html();
});
return content;
});
});
})(jQuery);
Ok I will try. I must be leave only this code in JS or replace old function here (before function ” Capture events from plugins to refresh Rank Math analysis”), where begin with, right¿?
/* BEGIN
* Hook into Rank Math App eco-system - TEST GOODLAYER
*/
RankMathIntegration.prototype.hooks = function() {
RankMathApp.registerPlugin( 'goodlayers-core' )
wp.hooks.addFilter('rank_math_content', 'goodlayers-core', function(content){
$('#gdlr-core-page-builder').find('.gdlr-core-page-builder-item-container-preview').each(function(){
content += $(this).children().not('script, style').html();
});
});
}
/*END
+ and In a function.php = i must be put something to call this ?
Thanks.
Plz can you reply in this PRIVATE TICKET #2125461
plz wattling to reply PRIVATE TICKET #2130423
Hi. updating the template solves the problem of the opacity of the headers in the tours section. but now in that same section I see that the content is cut. Only one part appears in the responsive version. I do not have the option “hide in mobile” disabled. example: http://purabajatours.com/es/tour/tour/
Hi,
I’m not sure what happen, could you provide wp-login to my email: support.loc@goodlayers.com so I can check it?
Hi, I noted that V4 has iCal feature. Is there an Add to Calendar link in the confirmation email sent to user? Any demo of this feature? Please advise. Thanks.
Hi,
First of all, Thanks for your interest 
Sorry there’s no such a link sent to user. iCal is only for admin to manage. Urls will be appear in backend but used by admin to add to other calendars.
OK thanks.
Is there any option of password strength? I want to restrict user to enter strong password, which is combination of number, special characters, lover and uppercase character.
Hi,
Unfortunately, we don’t have that option, it will requirement some customize or third party plugin to achieve it.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Thanks for great theme! I cannot find the shortcode for random posts of blogs at your document https://support.goodlayers.com/document/shortcodes/. Could you please tell me how is shortcode for random posts of blogs? Thank you so much!!
Hi,
Unfortunately, we don’t have random shortcodes for posts of blogs.
Hi, do you have shortcode for related posts? Thank you!
Sorry, we don’t have that as well :/
Showing below notice while booking, at contact details step.
Notice: Undefined variable: percent in /home/tamhim2j/public_html/wp-content/plugins/tourmaster/include/deposit-util.php on line 89
Notice: Undefined variable: percent in /home/tamhim2j/public_html/wp-content/plugins/tourmaster/include/deposit-util.php on line 89
After updating new version of theme and plugin it showing this error.
Note: I already disabled “Deposit Options”. I dont want to use deposit option
How to resolve this error, please help.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
hello . i sent you ticket yesterday and you still didnt reply . although the theme is working as a structure but none of the tours is working . all 404 . also i tried adding tours or editing your tours . same 404
PRIVATE TICKET #2127659
Hi,
I’ve requested information to check it, please check your ticket again now.