670 comments found.
PreSale Question: Do this theme have a full-width layout
Hi,
Of course yes, you can see the details here: https://preview.urnawp.com/
(Demo Landing - Coming Soon) – Available date?
Sorry, we are not currently planning it. Will notify you as soon as possible. However you can watch our other demos, they are also very pretty
Dokan, WCFM only works with marketplace demos? For example if I need to use Dokan with Fashion 03 demo, the Dokan never works?
Hello,
Oh no, It works with all demos of Urna. You only need to install dokan, WCFM into the demo.
best service
May I help you?
how to add search form in header not icon?
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
How to link products with brands?
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
what is the difference between WCFM and WC Marketplace. also, Marketplace 03 – WCFM is working which multivender
Hello vipinsaxena,
#1 WCFM uses the following plugin as multivendor: https://wordpress.org/plugins/wc-frontend-manager/ WC Marketplace uses the following plugin as multivendor: https://wordpress.org/plugins/dc-woocommerce-multi-vendor/Our theme is compatible with the above two plugins
2 Marketplace 03 – WCFM => Our demo is still working with multi-vendor.
Thanks for the revert. Is marketplace 2 comfortable with wcfm
All Urna demos are compatible with the plugins above
which page builder support to this theme except WPBakery ?
Hello pranavshendre,
Thank you for your interest in our theme.
Currently, the theme only supports the “WPBakery” editor.
are you providing products images, psd files, icons in this theme? and wp bakery, slider revolution and other plugins are pro version or not?
Hello,
1. We will provide PSD if customers need
2. We always provide the latest version of two Visual Composer plugins, Slider Revolution. It is the latest pro version. You only can use our license for this plugin. If you want to have a separate license and get the direct update, then you need to purchase the new license for yourself..
السلام عليكم
The site has a problem Please contact me with special problem to send to you my eMail: serial.ramadan1600@gmail.com
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
hi Can I get a discount Because I missed the old opponent
Sorry, there are currently no promotions
Do you accept modification on elementor pro https://elementor.com/pro/
Sorry, The theme currently does not support Elementor.
Is there support in Arabic
I need an email to communicate
Will be modified on the site by https://wpbakery.com/
Yes, you can contact me via thembayteam@gmail.com
Do I need a bank account in?? stripe
No, You don’t need it
Is there a modification to the template? Like add elementor
Sorry, I do not understand. You can edit pages with the WPBakery plugin
Hi! Could not translate with WPML seach “All categories”. Look please https://imgur.com/nq3M2Ju Do you have solution? How I need to fix it? Thank you in advance
Ticket ID: SEG-5NW-QTQ2
Hello,
We have responded to your ticket. please check.
Hi, are you planning to support Elementor, you have a really amazing theme 
If not ,think about it because is the most user friendly Page Builder, in case you will support it please let me know and I will buy your theme
Hi, Not at the moment, but there will be support in the future.
Thank you for your interest in our theme.
Hi may I ask to provide me an email to communicate regarding your theme, I have purchase your theme because 3 months ago you told me that you will integrate it with elementor and you still didn’t , I want to ask you if is possible to change it with another of your theme which is already integrated with elementor, thank you
Hi! Cound not translate with WPML header. Look please https://imgur.com/BQF6fh2 Do you have solution? How I need to fix it? Thank you in advance
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Send. Thank you! Ticket ID: A7T-3HY-U9J2
Hi! Could not translate with WPML footer. Look please https://imgur.com/IDHFPT8 Do you have solution? How I need to fix it? Thank you in advance
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Send. Thank you! Ticket ID: A7T-3HY-U9J2
please reply can we change the header part of the beauty demo
You must override the files in Child Theme. The following is an example: https://www.youtube.com/watch?v=dZZkTikDJrY
there is a problem in this theme i import product in woocommerce and when it complete. images sizes are not equal some images is very big and some is very short. is there any feature for automatic resize images like shopify sites have?
Hi,
1. You need to “Enable Config Image Size” in Theme Options: http://prntscr.com/ozvbau
2. Change size in Customize: http://prntscr.com/ozvbv7
Sorry, I don’t know how Shopify works
is there any option that all the main image on single product pages automatically adust in a box size of 500 by 500? or do you know any plugin for this to solve this problem?
Hi, The easiest is that you upload images with a ratio of 1: 1
Then configure here: http://prntscr.com/ozy2jr
can we change the header part of the beauty demo
You must override the files in Child Theme. The following is an example: https://www.youtube.com/watch?v=dZZkTikDJrY
Hello, I just want to confirm if ELEMENTOR will work on the theme?
Sorry, this theme does not currently support ELEMENTOR
Hello, presale question. There is possible to use a a full width slider with searh field in my home page, like pixabay or getty images? I need to use this theme for marketplace photo stock and I need that feature.
Not necessary have to be a slider, only the products search box will be great.
Hi, Definitely possible
Tips: 1 – allow you to change the theme of the home page directly in the theme options. 2 – allow you to change the header and footer style directly in the theme options. 3 – allow to change the logo to mobile (without urna logo). 4 – columns blog with left sidebar, content in middle and right sidebar. 5 – If possible, option to boxed version content stretch.
Hi, Are these existing Urna advice or problems?
In mobile shop page preview of forniture demo it is necessary close two times the off-canvas cart to close it definitively (when there are products inside it…)
Hello,
I have checked it. It works nnorrmally. Can you describe the problem more clearly with pictures or videos?
As you can see from this video…
Youthinkwedo.it/temp/Screenshot_2019-08-29_054329.mp4
When I add the “hamilton dresser..” product to the cart the off-canvas cart open, then I close it by X button but it appear soon again and I must close it a second time. So I think this happen not always but some times when user add a product to the cart. Perhaps I think the reason is that the X button of canvas-area “overlap” the icon cart button of mobile header.. So.when user click on off-canvas X button click also on that icon…
OK, I have seen it, will fix in the next version. Thanks a lot
File cart.php line 163 “Type coupon code …” Not a translation string
Thank you. We will fix it in next version
File tbay_instagram.php line 124 ”% days ago” is not a translatable string
Yes, it is the same problem. Thank you so much for those findings
