151 comments found.
hi.. is it possible to create parent child relation with other posts in SERVICES? Eg. I want to create a service called ‘INDUSTRIAL’.. and within that, there will be threee sub-section services. how to achieve that
and so on.
Hello,
Sorry don’t have parent & child relation in server post type. Service always count as single. But you can manage it by info addon send me your site url & admin access I will make an addon for you which service style you like. support@radiustheme.com
Thanks
hello, I bought your template a month ag, but i have a litte problems for Testimonials, that are vey short or cut How can I add some longer reviews and link them to see all content of reviews ?
Hi,
We will add words limit control soon.
Thanks
hi can you please tell me in which file is the actual limit of word, in order I chnge it for now, and if you will give the possibilility to list all testimonials on the website without the sliders,
Please update latest version we added word limit https://prnt.sc/p29tq7
hello, i upload the version by ftp and also koncrete-core because it cannot install itself on wordpress but there is no change : no limit-words field is there another zip to install ? I would like too, to have a page with all testimonies, without that sliding effect
yes, i suppress the cache and now it works for words limit ! but cannot have all tesmonies without slider, will you add that function or must i try to modify in child theme ?
Please update koncrete-core plugin After theme update you will get notification to update core plugin. If can not figure send me url & admin access to support@radiustheme.com I will check.
Thanks
I just purchased the Construction Company WP Theme. I am using WP Engine for hosting (dev site for now). When I go to click the demo content importer on the plugins page, it redirects me to a screen that says I can only use the demo content import on a staging site (not a production site). I reached out to WP Engine, and they said it is a configuration or licensing issue on your end. If I install the demo content on a separate staging site, will all the content transfer over correctly on the live/production site? I have screenshots as well, but it does not look like I can include them here. Thanks,
Courtney
Hello,
Thanks for purchasing our Theme.
Our themes is using in WP Engine server. Please send me url and admin access I will import demo for you.
Thanks
What email address do I send admin access to? Dev site is https://taymanroofing.wpengine.com
I sent admin access to: support@radiustheme.com – Is that the correct email address? Thank you
yes mail is ok
Any update on this? It is still not installed correctly. Can I just get a refund? I need to get this project finished asap. Thanks
Sorry Sir, I don’t see any pending ticket for Koncrete theme. Can you please check mail sent support@radiustheme.com also send me your email address so I can search in my ticket system.
My email address is courtney@smithand7.com – I will send you an email now.
I imported demo for you. Please check mail.
I get bellow error message
“Sorry, the content area was not found in your page – You must call “the_content” funtion in the current template, in order for Elementor to work on this page” ???
Hello,
It an archive page? Archive page can’t be editable through Elementor page builder or Editor.
Individual item can edit from the service post type see admin end service menu.
support email: support@radiustheme.com
Thanks
Ho to change languege on above Phone, Mail Us and Opening Hours ?
https://tyresobygg.sePlease translate koncrete-core and theme files you can use Loco translate plugin.
Loco translate plugin did not help me at all
Please mail me admin access and text I will check. support@radiustheme.com
Thanks
I just tested it is working.
where/how can I change date/time in above of theme?
Opening Hours Sat- Mon : 09am – 10.00 am
https://tyresobygg.se/You can change it from Theme Option.
Im not able to update LayerSlider, does this has to do with Licens? or is it included in my purchased theme?
An error occurred while updating LayerSlider WP: Update package not available.
Dear Sir,
We are using Layer Slider Builder as Bundle. We own Extended License but as per Envato license policy we can not distribute the key see https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
This plugin will work properly without activation activation need only for auto update we release Theme update soon.
Thanks
Hi just purchased and installed theme. Elementor page builder does not load and gone through all of Elementors troubleshooting steps. Can someone help me?
Hello, It server related setting issue. Please send me url & WP admin access I will check. Send here support@radiustheme.com
Im receving mail,.. but message “empty” and I can see sender email
pleas check this
[text* first_name class:form-control placeholder”First Name“] [text last_name class:form-control placeholder”Last Name“] [text phone class:form-control placeholder”Phone Number”] [email useremail class:form-control placeholder”Email”] [textarea message class:text-area class:form-control placeholder”Your Message Here”] <button type=”submit” class=”contact-item-btn”>Submit Message</button>Hello,
Please check send mail text is message added there?
Or send me WP admin access I will check.
Thanks
Hello! Im using our theme “Koncrete – Construction Building WordPress Theme” I wonder where do I add my licens?
Best R https://tyresobygg.seHi, Keep the license we will implement license activation soon. Now need license key to get support.
Thanks
Hi,
I just installed the theme and I have been editing the content. That being said, I cannot edit the font on the home page slider. The first slider stating “we build your next world”. Also, when I go to preview, I seem to have a text box above the slider that I cannot access or remove.
Product Code: 7214ab35-39ba-48a6-bf5f-1435ea7705ca
https://briencontracting.com/?preview_id=5891&preview_nonce=9bec929903&preview=trueChris
Hello,
Slider is coming from Layer Slider. You can edit text from Layer Slider Layers.
If face issue please send me url & WP admin access to support@radiustheme.com
Thanks
Hello! When I try to install “Demo content Install” I get bellow error message! How can we solv this?
Table name is more than 64 characters: _fwbk_wp_tyresobygg__1_woocommerce_downloadable_product_permissions
Hi,
Your hosting don’t allow 64 characters table name. You can try alternative way https://radiustheme.com/demo/wordpress/themes/koncrete/docs/#32--manual-import
If not still not work send me url, WP admin and FTP access to support@radiustheme.com
Thanks
hello, I just purchased your template with themeforest ed7a20bf-d991-4af4-8222-d2fa32f2dc27 – 23 Jul 2019 REGULAR LICENSE*
but i cannot intall the template with wordpress : error message, so I transferred the files with FTP, an d now cannot install the child-theme
Damaged theme it does not recognised the parent theme
Thèmes endommagés Les thèmes suivants sont installés mais incomplets. Nom Description Koncrete-Child Le thème parent est manquant. Merci d’installer le thème parent « Koncrete ». SupprimerHi,
First need to install parent theme without parent theme child theme will not work.
If can not install you can send me url, admin and FTP access to support@radiustheme.com I will check.
Thanks
hello,
I have a problem with the Breadcrumb and title pages, I do not understand where I can change this, I changed the menu and the links but it does not change in the breadcrumb
Hi,
Title is Page / post title. breadcrumb what you want to change? Please me url.
Thanks
for example on this page:
https://www.polymat85.fr/produits/tour-detaiement/we can see "produits -> tour-detaiement" in URL, but in the breadcrumb you can see "Home -> Services -> Tour d’étaiement"
Thanks
This are under service post post so post type name come. Send me admin access I will remove it. support@radiustheme.com
Thanks
Hello, This is our purchase code – c102dd9c-264f-48fc-b416-3a8ab8d42722 There is a huge problem with a front page slider which is on a desktop fine, but when you switch to mobile or even resize browser window WITHOUT reload slider disappear and a different is shown!?
Also, where to change the favicon?
The website is https://groundwater.bg
Please advise and reply to technical contact – teodorkolev@yahoo.com. Thanks in advance!
Hi,
Already replied you in ticket for mobile and tab has different layers. Favicon now default can change from customize link sent.
Thanks
Hello this is our purchase code – c102dd9c-264f-48fc-b416-3a8ab8d42722
We are using theme on this website – https://groundwater.bg
we have several issues:
1. How to translate “All” label just before project categories?
2. In the section above last projects we have 4 thumbs on hover there is a read more label. How to translate them?
Thanks in advance.
Please reply as cc also at teodorkolev@yahoo.com as technical contact.
Hi,
Please translate koncrete-core and theme file we included POT included. You can use Loco Translate plugin.
Thanks
Okay, will try with the core. Because in the theme there is no such a string. Yes, we are doing it with Loco Translate.
We just saw in Loco translate only theme lang file? And still not seeing the strings to translate?!
Where to look for koncrete-core?
Thanks so much!
Hello I installed the Konkrete WP Template and installed the demo date on a new WP installation. However when looking at any page I only see all menu items from About to Whishlist obfuscating all content behind.
At first I thought it was an installation error, so I reinstalled WP and the Theme 2 more times but the result is always the same.
And like this, the template does not work for me.
And there is no Main Menu (that you suggested in an earlier answer) available, but one page menu 1, one page menu 2, Project List, Service List, and top menu. This happens on all browsers ( FF, Chrome, Edge)
Send access I will check may be data not import fully. or Set main menu as primary menu.
Hi Guys
I just bought the theme Koncrete Construction premium. I’m using that in https://dev.asksubhajit.com site. If you go there, you’ll be able to see the Menu is covering the whole page and I can’t see anything of site body. Can you tell me what I need to do to fix the issue? My purchase code is 71aeb380-ae88-467f-af9b-680e02fef602.
Thanks in advance Subhajit
Hi again guys
I found a workaround to that issue and seems like that’s resolved now. I’ll contact you guys if I face some other problems on my way to develop the site. You can close this ticket now.
Thanks Subhajit
Ok nice !!
Hello, when placing the icons of services in the home, the links work, but if I put this inside the services, the links do not work.
Hi,
Can you please send me link which link not work?
Thanks
Hello,
I see CSS conflict please send me WP admin access support@radiustheme.com I will fix it.
Thanks
send
check mail fixed !
hi, my purchase code is d76d0bd3-7570-4859-bc1f-f50e4f61914d, theme Koncrete for WordPress
I need to translate the words Services, Projects, Teams into the title of the corresponding archives. I can’t find the terms to translate in the pot file. Could you give me instructions to change these terms in Italian? thank you kind regards
Hello,
Please translate koncrete-core plugin.
Thanks
hi, I moved the translation of koncrete-core into language/plugin/ and it works, thanks. Another problem occurs to me by setting the date in the Italian format d/m/Y in the general settings; in this way the format in the blog is always reported in the English m/d/Y format. To avoid this, I inserted a space before Y but it is visible in the blog. edit: I realize now that with the setting d/m/(space)Y the date is also wrong, reporting for each article the current date and not the publication date. Screenshot in https://drive.google.com/open?id=19wq5suPj_3dro90jUa8TVr-uvtRL_ZsB
Hello,
Are you using latest version? We fixed this issue. Can you please send me url & admin access to support@radiustheme.com I will check.
Thanks