16332 comments found.
Dear DA your new released update does not work with affiliate in opencart 2.3.x
Hi, we’re not sure what you’re referring to, can you provide more details?
Best Regards.
Hello, The produtcs “Carousel” in home page is not movig right or left in Mobile browsing! Can you assist please ?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Helal Olsun cidden uğraşıp yapmışsınız tek kelimeyle mükemmel. A great theme congratulations. Good job.
Thank you very much, appreciate the feedback!
Please help! No new price shown, but only at Product Grid.
www.journal-theme.com/7/ https://www.screencast.com/t/OsXLRsTXDf https://www.screencast.com/t/YMbexZTfQCWy my site with same template https://www.screencast.com/t/oMpXkTWaqESG https://www.screencast.com/t/cobovl6SHi, we’re not seeing the sale label on your products so there may not be a special price available. The settings apply only on products with a valid special price.
Best Regards.
How to reach, change and control the Journal Revolution Slider ?
Hi, that was only available in Journal 2, you can find info in the old docs: https://docs.journal-theme.com/v2/#/module/revolution_slider
Best Regards.
But for the latest version? Why is Slide Show important? In the absence of the possibility of amendment?
Not sure what you mean by that actually. In Journal 3 we use a different slider engine, so there is only the Slider module.
I’m just trying to understand, how Slide Show worked and customized it in version 3, I want to know how , If you want to control and manage Slide Show, refer to the older version of Journal Template 2 instead of 3? Is this the right response from you?
Of course not, you had asked about Revolution Slider which is only available in Journal 2 so I assumed you were using that version.
Journal 3 slider is different you can find info about its options here: https://docs.journal-theme.com/docs/modules/slider/ instructions
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
In the category page, when trying to use the filter, it simply reload itself and don’t filter nothing. Nothing get’s logged as error, it just don’t work.
Hi, please file a ticket on our support page with temporary access to your setup and consult with our developers.
Best Regards.
Hi, would you say that journal 3 is a story brand website?
Hi, not sure in what sense, can you elaborate more on this? Thanks.
i want to ask, which opencart version is best? opencart 2.3.xx or opencart 3.xxx
Hi, we recommend Opencart 3.x.
Best Regards.
@hfpr
I upgraded from OC1.5 + Journal 2 to OC 3 + Journal 3 sometime ago.
How I did it.
Left the live shop running as it was. Registered another domain where I did a clean OC3 install, installed J3 and completely configured it as I wanted. Installed a whole bunch of exentions.
When everything was configured and working I hired a company that imported my products, orders, customers in the databas of the new website where I could test everything. As a final step everything was moved to my live domain. So upgrade succeeded.
Thanks for your input psxgamer!
I always had a question about the journal, I have been using it for years and never had a problem. My question is … suppose I install opencart 3 from scratch, delete everything … category, menu products, features etc … I remove everything (obviously not from the configuration part hahaha) .. Only with journal installed, I can do everything same only with Journal? Create products, enter some of them in the “feature” part, or should things remain in opencart? have I been clear? I do not like to leave things that I will not use, for that reason after clean installation I would remove everything that is not used. What do you recommend me to do?
Hi, you can configure your Opencart settings and catalog (categories, products, informations pages, etc) without having Journal installed. Journal installs on top of your Opencart and will work with your existing catalog and store info.
But you can also leave Journal installed if already is and just clean up your catalog. If you want to keep you current Journal design don’t forget to export it from Journal > Settings > Import/Export first.
Best Regards.
Maybe I haven’t expressed myself. With journal … can I create product pages, catalogs, contact pages, text pages … information etc etc …? All within the journal and not within the opencart menu. I mean … once inside the opencart administration panel … I’m going to journal … and can I do all that? without using what opencart brings, but directly only what journal brings
No, those are created in Opencart, Journal will work with that data in its modules but catalog, information pages, etc is still created and maintained in Opencart.
Best Regards.
Hello. All of the sudden I started having this problem: Notice: Undefined variable: code in catalog/view/theme/journal3/template/common/language.tpl on line 6 I have 3 languages on my site. When I leave only one on, the message disappears, otherwise it appears and the language switcher appears broken. When I hover over it, the flags appear and language switching works perfectly fine Any ideas? I have already tried clearing normal cache and vqmod cache but nothing
Thank you
Hi, this doesn’t seem a theme related issue so make sure everything works fine when using the default Opencart theme and then file a ticket on our support page for more information.
Best Regards.
Hello, I was able to show sub-categories in grid view when a category is clicked, but I would like to limit the number of subcategories showing in each page and give it something like page navigation similar a products page gird. Can you please help. Thank you
Hi, unfortunately that is not possible. You can hide some of them but can’t create a page pagination, except using the Carousel mode which is something else but it has the internal bullets pagination.
Best Regards.
You purchased this template earlier. It’s a bit nice, I would like to ask that I have installed it, but I want a certain theme in a particular form you have .. Can you help me and tell me the way? Or if there is another way to show the number of product views?
Currently I have understood the method .. Now I just want to activate the number of times the item is viewed on Demo No. 1, it is not activated I want to help or ways to activate it as it is automatically activated on Demo No. 3, can you help me to activate it on Demo No. 1?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi everyone, how can I add a link on the account page? I would like to add a button to activate the warranty on the products purchased …
Hi, that’s an Opencart area not editable from the admin unfortunately, but you probably can create custom Journal modules, like a Button module and add that to the Account layout. For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Thank you very much.
Hi, the “Quick Links” menu is not part of the header, it’s just a Links Menu module added to the Home layout in the top position right below the header. For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Hi if there is some way to move right side in mobile version add to cart button not in footer. Thank you
Hi, you can disable the sticky add to cart from Journal > Styles > Product Page > [Active Style] > Buttons > Display…remove the fixed breakpoint.
Best Regards.
please how do i remove the background image and video in Journal 3
Hi, depends which ones you are referring to, which demo? Usually those are set as row backgrounds. Access the page builder in Journal > Layouts > Home, locate the relevant rows and edit row options (small pencil button, seen when hovering over the row).
Best Regards.
Hello, i am facing issue with the product tabs on home page, I am using Journal 3-V2 (https://www.journal-theme.com/2/) on my site, the first tab (Feature) does not show its title but only shows when we click on it and the best rated tab is showing up in place of all products and not placed with the four tabs.
Hi, not fully understanding your issue, you should try to include some screenshots, but this could be a color issue with the active tab, check your tab active state colors in Journal > Styles > Tabs > Active Style > Tab > Tab Font > Active…
Best Regards.
Please visit the image link https://ibb.co/GsMzLSg
I see, in the same tabs style tab section there is a sub section for Last Tab so access that and choose Last Tab Align: Auto.
Best Regards.
Hello, On Demo 2, the “Related Products” and “People Also Bought” does not display correctly on Mobile,,, Please fix this as soon as possible. Thanks.
Hi, it’s been activated but has a different position, after the details and tabs.
Best Regards.
Hello, you don’t understand. Please see the following image https://prnt.sc/p6or67 . Does it mean that I cannot edit the Layout > Products > to add features that I found from Demo 11… implementing it in Demo 2. ????
Sorry but you are referring to something else. The items per row issue has been fixed in the demo. You can display any products your want in any number of products per row at any resolution.
See our docs on Items per Row for more info: https://docs.journal-theme.com/docs/options/items-per-row/
Best Regards.
Can you please guide me how to disable these 2 modules in this screenshot…You can write me an email abm.solutions90@gmail.com
https://www.marufmfgco.com/modules.jpgI found it myself. Thank You