318 comments found.
Hi,
In the documentation>Top bar there is mention of [BusinessLounge] Custom Menu widget but it is not listed in the widgets menu.
I used the [BusinessLounge] Button widget instead but this inserts additional padding below the button making the top bar taller that required. When I use [BusinessLounge] Text widget the padding issue doesn’t exist however, I cannot add a hyperlink using that.
Hi,
It should be looking like this https://cl.ly/609b7407dbaf/Image%202020-01-22%20at%206.55.15%20AM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Excellent theme! I have a question: where can I upload the favicon?
Hi,
You can do it via Appearance / Customize / Site Identity https://wordpress.org/support/article/appearance-customize-screen/#site-identity
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Do you have suggestions for google pagespeed optimization? Can you help with this?
Hi,
Yes, please follow this topic https://support-rt.com/forums/topic/slow-site-speed/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hello,
Beautiful theme, congratulations, I have a small question how can I change the type of button on the header to match the style on the slider? please check this screen https://a.cl.ly/rRuLlW8j
I have this code [button button_text=”Pregunta a un abogado” button_style=”black” font=”heading-font” button_size=”medium” button_link=”#” link_open=”” button_icon=”” href_title=”Pregunta a un abogado”]
Thanks
Hi,
We’ve added a button widget with one of the recent updates. You can try to use it instead of the shortcode https://cl.ly/b9b722fc4405/Image%202019-12-18%20at%202.37.19%20PM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards, Theme Support
I would like to buy this theme. It’s beautiful! I have a few important questions first.
1. Is it compatible with WP Bakery? 2. Is this compatible with Dokan Multivendor Plugin 3. What would you charge to install my theme with Dokan Multivendor Plugin? Thank you
Hi,
1) Yes, it is compatible with WPBakery and Elementor. 2) We haven’t tested with all features but it seems compatible. It is a big plugin. 3) We couldn’t offer this service at the moment.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
i want add new menu in this area like that in photo https://i.imgur.com/YhHM5TQ.jpg
Hi,
You can use the Navigation widget inside the Header Right/Left widget areas like this https://cl.ly/b8c71834d584/Image%202019-11-06%20at%205.48.09%20AM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Most of the widgets in the picture https://d2ddoduugvun08.cloudfront.net/items/0t2d2p0K0l0N2O2b332W/Image%202019-11-06%20at%205.48.09%20AM.png are not intended. I will open a ticket
Pre-sale – Your demo website pics (mainly the one on Home template) are good, if i buy the template can i purchase same pics (do you have a list of those pics and where (which website) i can buy them in your download file theme) – Thanks
Hi,
Some of the images are copyrighted and you need to have your own license to use it in your project. You can find the links of the stock images inside the copyright.txt that comes with the theme.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards,
There is a major problem with woocommerce plugin this template has a problem with this woocommerce plugin and this problem appears in the search engines is that this template lacks codes for products and compatibility with the template Please reply to resolve this problem missing codes is
Missing field “aggregateRating” Missing field “review” Missing field “brand” No global identifier provided (e.g., gtin, mpn, isbn) Invalid URL in field “image”
Hi,
It is not related to the theme. It does happen when you are using the default theme of WordPress, too. There are tickets on WooCommerce GIT pages about it https://github.com/woocommerce/woocommerce/issues/22896 https://wordpress.org/support/topic/either-offers-review-or-aggregaterating-should-be-specified-error/ https://wordpress.org/support/topic/error-offers-review-or-aggregaterating-should-be-specificed/If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi. Presale questions: does your theme support PHP 7.3?
Hi,
Yes, it does support PHP 7.3. Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Thank you. One more question: is this theme WPML compatible? I didn’t find it in the list of WPML compatible themes: https://wpml.org/documentation/theme-compatibility/
Yes, It is fully compatible with WPML and Polylang plugins.
Hi there, a couple questions: 1. do you provide PSD’s with demo? 2. Can my programmer easily change red color in most themes to a blue to match our logo? 3. If we use elementor, can we save “sections” from some of the pages and combine them with others to contruct our own unique page? Thanks!
Hi,
1) We have only Sketch files of the design and effect samples of the slider images as PSD. 2) Yes, you can do it via theme settings. 3) Yes, you can do it.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hello, i have some questions, .1.Is the demo content license free to use for commercial purposes? 2.Once installed either visual composer or elementor, is it okay / allowed to switch between rom one to another?
Hi,
1) You can use the content but you need your license to use some of the images on the demo. You can find the details inside the copyright.txt inside the “all files and documentation” folder.
2) Yes, you can switch or use both of them at the same time.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, the Woocommerce checkout page is glitching all over the place. Can you please check it out for us? We can not seem to fix it.
Hi,
It works ok on our test installs but sure, we can take a look to your website. Please create a new “private” ticket using our support forum at https://support-rt.com and provide us with a WP login and URLs.
Thank you for purchasing our themes.
Best Regards
Hi I am interested in buying this for my ecommerce business, however my questions is i want to find out how variable products show on this theme, secondly i want to know if the sidebar is fixed just to the right or i can change it to the left if i wanted?.
Hi,
1) It looks like this one https://cl.ly/977a94a68aa1/Image%202019-09-24%20at%202.31.45%20AM.png
2) Sidebar and the sidebar location are optional and it can be controlled for a page/post or for all pages.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
How do i add a Phone number field to the contact form that came with your theme?
Hi,
It is not possible to add new fields to the default contact form but you can use Contact Form 7 instead that will looks exactly the same with the default form. You can see the demo here https://businesslounge-demo.rtthemes.com/contact-forms/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Hi, How do I change the icon of the side-panel to something easier to understand? I’m using it for a slide out contact form but would prefer something other than 3 bars. Cheers guys.
Hi,
We can only provide a css code that grows the button a bit otherwise it requires custom PHP/CSS/HTML coding to replace the icon with something else. Please sign-up to our support forum at https://support-rt.com if you are interested with the css code.
Best Regards, Theme Support
HI i need a support but i can’t log in your website. I am not receiving email for activation. Please help me. My email is bruno@pcaweb.com.br
after update my header color change.. Please.. Help me! My website: http://pcaweb.cnt.br
I update my theme and the header are fixed. thx
Hi,
The sub-header has been enabled ( http://docs.rtthemes.com/businesslounge-documentation/#article-112939 ) and it can be turned off via design options ( http://docs.rtthemes.com/businesslounge-documentation/#section-91 ) individually for this page
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hello, After the wordpress update website theme header seems different. Could you please help us with this.
website url: https://solocubes.com
Hi,
Please update the theme (v1.8.3) to get it fixed.
1- Update the theme by using Envato Market Plugin http://docs.rtthemes.com/document/updating-the-theme-envato-theme-updater or use FTP to update manually. 2- Update the bundled plugins via Appearance / Install Plugins.
You can find more details about the bundled plugins— https://support-rt.com/forums/topic/plugins-that-come-with-the-theme
Please feel free to ask if you have any further questions.
Best Regards, Theme support
Where can we find the changelog?
How can i add a custom social icon to the website like Yelp?
Thanks
Hi,
It is a bit complicated to put new icons to the social media icons. We’ll add the icon with the next update. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
One more question: are expand/collapse elements available like on RT19 theme? (https://rt19-demo7.rtthemes.com/product-details/product-with-all-elements/). I intend to use them on Single Product Page.
You can use all available element and create custom layouts in single project pages by using Elementor or WPBakery like this one https://businesslounge-demo.rtthemes.com/project-details/eu-technology-summit-organization/ WooCommerce single product page layouts are fixed unlike the projects.
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