13535 comments found.
i installed a plugin which i want to use to replace popular courses section. how can i do that?
Hi oyetundeoyekunle,
So you want to keep the design for the courses section, right? In this case, please discuss more with us. Just send us a request to edusupport@thimpress.com with subject “oyetundeoyekunle – Eduma Support”.
Thank you support, what i actually wants is how to remove/disable the popular course section on the homepage and replace it with an installed plugin. Thanks
Hi oyetundeoyekunle,
Then please send me that email. We will need to discuss more about it.
Is the regular license a 1 time or yearly fee?
Hi Joanna-,
1 time payment 
Hello,
I have some pre-sale questions:
1- I want the teacher and the student(S) to be able to video chat, also this video is recorded and downloaded later. Does the theme have this functionality?
Hi atomweb7,
Sorry we don’t have that option.
Hi, we have purchased CourseBuilder and we see now Eduma has some extra features and Demos that we like more. Are you maybe planning to give a discount for a short time for Eduma or for those who already purchased your other educational theme? Thanks 
Hi LoveLsTzyMedia,
I am really sorry but there is no discount in the near future. I can help you for the installation for free, that’s all I can do. (normally it will cost 50$ fee for the service).
Please support. can’t change some function 1. I want to remove COURSE FEATURES 2. I want custom link for “Take the Course” 3. I want add or edit info and heading of the ”COURSE FEATURES”, i want to add a button like “Buy NOW” in that section. how can i do that!
Hi viralshah242,
Please send us a request to edusupport@thimpress.com with subject “viralshah242 – Eduma Support”, our team will try the best to help you out.
Hello,
This will be the last time I will be leaving a message because the support you paid for is not being offered.
I will be waiting for an answer to my problem within 24 hours as you are answering ALL MESSAGES and ignoring mine.
Hi arqonlinecursos,
Our team is checking your case, please give us some bit more time.
HI; How do I go about creating a single payment for a course?
Hi UtopianMan,
Just go to menu LearnPress / Settings / Payments
hi there, i have a pre sale question
im looking to integrate an affiliate system with your theme for agents to sell the course and earn money., my questions
1- do you have such add-on?
2- if not, can i use and plugin for affiliate or do recommend any?
3- if i use a third party plugin for affiliate and it didn’t work well with the theme, an i get a refund say within 30 days ?
Sorry midnit7,
Right now we don’t have that feature yet.
what about the third question ?
Hi midnit7,
We can’t do that. Sorry. Please check our refund policy here https://themeforest.net/page/customer_refund_policy
2 New Demos Added
All Available in Elementor | WPBakery | SiteOrigin page builder
Demo New Education
Demo New Instructor
AND 4 NEW ONES ARE COMING SOON
Demo New Art
Demo Kid Art
Demo Tech Camp
Demo Crypto
SCORM available?
Hi nale210,
We are working for that
is there is any andriod for learnpress, there is too much need for this app
Sorry iteshubtech,
Right now we don’t have it yet.
Hello,
no updates about my problem?
Hi arqonlinecursos,
Please give us some bit more time to find the best solution for you.
Guys, do an installation with woocommerce, but I would like to know what are the correct steps to have a return (payment month to month). Need to install some different plugin?
Hi felipedeacorrea,
Are you using WooCommerce payment for your online courses?
Yes
Hi Where can i get the theme bundle from?
Hi Adoptavia,
Please go to menu Eduma / Plugins and you can see all those premium addons included
Your support time is expired, please consider renewing.
How to change the preloader icon with my own icon? In Customizing / General / Extra Features are only predefined icons and i want to insert my own svg icon.
Hi Xplora2,
Right now we will need to override the template. I can help you set it up. Please send me a request to edusupport@thimpress.com with subject “Xplora2 – Eduma Support”.
Hi Xplora2,
Please give me the svg icon. I will directly set it up on your site
One of the major issue of this theme is with import rev slider doesn’t work.
Hi himadrica,
Sorry to hear that. I think it’s a conflict from Paid Memberships Pro plugin. Please go to menu Memberships / Settings / Pages then setup those necessary page.
Try and let me know.
Thank you. It worked.
Hi himadrica,
Glad to hear
good day guys,I just update the theme but its not loading properly. The general CCS brokes, and Revolution Slider is not working what could be wrong? Help please http://nuevositio.fedemordkowicz.com/contacto/
Hi FedeMordkowicz,
Sorry to hear that. I think it’s a conflict from Paid Memberships Pro plugin. Please go to menu Memberships / Settings / Pages then setup those necessary page.
Try and let me know.
Hello Can we create and asign a certificate for a user who have completed the course offline, but we want his certificate to be in our website
Hi Worrier,
You mean you want to show an user certificate somewhere on your site?
good day guys, just installed my theme but its not loading properly. slides etc what could be wrong?
Hi slotmein,
Sorry to hear that. I think it’s a conflict from Paid Memberships Pro plugin. Please go to menu Memberships / Settings / Pages then setup those necessary page.
Try and let me know.
I updated the eduma website to the latest version and my site’s slider stopped working and some of parts of the site are missing too. This happened last time too and it’s really frustrating whenever you release an update, the site crashes.
Hi Agsh,
We get some similar reports. It’s a JS conflict with Paid Memberships Pro plugin.
Please go to menu Memberships / Settings / Pages and make sure you set up those membership pages. Try and let me know
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