380 comments found.
Hello, Recently, our revolution slider video stopped playing on Firefox (it’s fine on Chrome). Is there a solution to get the video playing on Firefox?
Demo Link:https://migrantsfilmtw.com/
Hi there
Make sure you are using the latest version of theme. For more questions and concerns on this please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hi, nice theme. Please, is it compatible with GiveWP – Donation Plugin and Fundraising Platform ? https://wordpress.org/plugins/give/ Can i disable wp charitable and just use GiveWp ? Thanks for answer
Hi there
Yes, you can use Give plugin but the campaigns design you see in the demo is built using the WPCharitable plugin.
Thanks
Does this theme allow to use different headers per page, such as have the home page using a transparent header, but then on a page using a white background header?
Hi there
In page option you can not change the header per page however this can be done with a little custom css which my team can help you with.
Thanks
Hi, nice theme. Do you offer customisation?
Hi there
Thanks for your comment. Yes for customisation you can always contact me on email at envato[at]imithemes.com
Thanks
Hi,
We bought born to give theme last year but until now we are finishing it to put it in production. Since some weeks, it seems after the update to wordpress 5.2.3, the page/post header option to select the revolution slider appears empty, so we cannot select any of the custom sliders we have made.
Any ideas what could be going on ?
Thanks.
Hi there
Please update your theme to the latest version to fix this known issue.
For more questions and concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hi, we have version 2.3.3 installed but I still see that list empty.Do I need to do anything else ?
Thanks
Email your website details at envato[at]imithemes.com
Hi, this is a pre-sale inquiry.
For this section – https://www.screencast.com/t/LL2l1HX8JQBo – How are the fundraising amounts/percentages tracked?
Thanks!
Hi there
This is all handled and maintained by the “Charitable” plugin which is been used to built the causes part of this theme.
Thanks
I love this theme, but am still having trouble even after getting support. WP says they can’t help and I’ve already tried having, which I guess was a 3rd party, help. When I try the theme with my content, it looks nothing like the demo. What am I doing wrong??
Hi there
Please open a support ticket about this here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.
Thanks
Hi, nice theme! However, can I replace Donation buttons with a same button but that would be hyperlinked?
Hi there
Thanks for your interest in the BTG theme. The donation buttons in the campaigns can be linked to either donation popup or with the single campaign page. You can choose this setting from the WPCharitable settings.
Thanks
Revolution Slider stopped working? Last update was some time ago. Now support license expire
what am I to do?
Hi there
I believe we already have a support ticket about this. Please follow up on that.
Thanks
Is there a demo of the theme? The link goes to an error page for me.
I’m trying to register for your support. I entered my purchase code and it brings up my information but when I type in my user name and email for the password to be sent to me it then gives me an error that purchase code is incorrect. Please help!
Thanks
Hi there
Can you please send me the username you have chosen at the time of registration? Please email it at envato[at]imithemes.com
Thanks
I installed the seo yoast plugin, but it looks like the yoast plugin does not support this theme because the display settings are very messy in the admin menu, is there any seo plugin that supports this theme?
Hi there
Yoast SEO should work with the theme BTG theme. Many of other users are already using it. If you are getting any layout issue then you can always reach our support team by opening a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hi, I do not need the events portion of the theme and I’m going to use a more robiust plugin for this. How do I remove or suppress the events module built into the theme?
Hi there
Using child theme we can deregister the built in event post type of the theme. You can open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you with the same.
Thanks
Suddenly my wordpress starting giving this fatal error.
Fatal error: Cannot use object of type Closure as array in /var/www/html/wp-content/themes/born-to-give/functions.php on line 46
please help
Hi there
Please check if you are using the latest version of theme. For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
How do I update the theme
Hi there
You can update your theme using the BornToGive dashboard page. For more questions and concerns you can always open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
I have sample text on fundraising page that shows up on the live site but not on the edit page.
Hi there
It would be great if you can open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.
Thanks
Hi All,
I am having issue on my dashboard after I installed the theme Born to Give Charity Crowd Funding. I have followed the video or instruction on how to properly install the theme yet I got a dashboard issue after I applied the theme. I really need help on how to bring back the normal appearance of my dashboard. Right now, my dashboard is in plain HTML format and I can’t do anything on it.
Thank you.
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.
Thanks
Thank you.
How long it will take before I get a response from the support team?
I already submitted a ticket. Nobody is responding yet.
Support should be available by now. You will get a reply on your ticket soon.
hey when i try to Installing your theme,The package could not be installed, show this problem Installing Theme from uploaded file: themeforest-15709244-born-to-give-charity-crowdfunding-responsive-wordpress-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed. kindly solve my problem, or refund my money if you not solve this
Hi there
This should help you: https://support.imithemes.com/knowledgebase/theme-is-missing-the-style-css-stylesheet-error/
Thanks
Hi, I would like to buy your theme. I see that the last update was in december 2018. Are you going to keep updating your theme or you’re not going to develop it anymore?
Hi there
Thank you for your interest in the BornToGive Theme. Yes we have all plans to keep this theme updated. A new update is also coming in few days.
Thanks
Great, thank you! It’s all I need to know 
Hi, is it possible to include in the main menu a button (donate now) and the social icons? By main menu I mean where you have HOME , ABOUT , CAUSES etc. so when you scroll down, you can still have the button and social icons showing up. Thanks!
Hi there
Thank you for your interest in the BornToGive theme.
You can create any menu link as button type with a simple line of css(Support team can provide you with that). Social icons are available for the extra top bar above the header which is not sticky by default however can be made with a simple css.
Thanks
Thank you for your reply. Can the blog grid layout https://demo.imithemes.com/born-to-give/blog-grid/ also have a sidebar on the right or is that possible only in classic view?
Sidebar can be added to any page as you like. Thanks