737 comments found.
Hi! how is possible custom the responsive for example of icon? example: DESK 4 column – Tablet 3 column – Mobile 2 column?
I see that the controls are possible only for the single column and not for the entire row, and doesn’t work fine
I also noticed that if I add, below a raw, the version of the same responsive , I increase the white space below it as if it were occupying the volume even when not visible. How is it possible to limit this?
Best Regards
Hi there,
You can write to me via our profile page contact form with your URL and particular example as I can’t quite understand what exactly you mean from your explanation. Thanks! 
Hi! Is Fortuna 2.20 compatible with wp 5.3.1 ?
Yes, sure is.
Hi! where can I active the Top Bar with social?
Subheader tab! 
Hi! is possible insert a custom icon? best regards
R.
Hi there,
Yes, it takes some CSS depending on what element you want it added to. Where do you want it? There’s some topics about this in our support forum. 
Can you link me the topic please? I was wondering if it was possible to add my personal icons, in order to then be able to attribute the animations in hover as per demo
http://preview.themeforest.net/item/fortuna-responsive-multipurpose-wordpress-theme/full_screen_preview/12496833?_ga=2.30727551.1352674148.1575580577-790960571.1562756693Best regards! R.
Hi again,
Remove the frame before copying the link to the page as your current link points to the theme home page.
Can I upload my icons to create the same animations?
Best regards R.
I haven’t update pages in a year, but I did update the plugins.
I used to change pages using the back-end editor, where I could change everything in blocks, but not like Visual Composer where you can see your webpage and change content.
When I try to change pages, the only thing I can see now are codes, even when changing front-end to back-end editor.
Has this something to do with changing to the new Wordpress version? Should I change back to the old editor?
Unfortunately I am not able to change the website like this, it’s been a hell to get this result.. (http://www.interstone.be)
Thanks in advance
Hi there, you can enable the wpb page builder in the latest wp too. Write to me via our contact form on our profile page with your url and credentials so i can take a look.
Hello,
Please see this screenshot. It shows that your plugin is being detected as malware. Its raised as a flag by my hosting. Please help me fix.
https://prnt.sc/py5ffuThanks Gerry
Hi, It’s not my plugin but a public one. It’ s not marked as malware it just states that it hasnt been updated for awhile, simply click on Mark as fixed.
Tminus doesn’t seem to work anymore, any suggestions?
What’s Tminus?
Hi! revolutions slider create some problems with the site and I must deactivate it…. how can I upgrade the plugin? best regards R.
Hi there,
What issues are you getting? You can get the latest version in our support forum. 
Can i get a refund on the support extension. As i thought i needed a theme upgrade when i really did not? I also did not need any support
also realised getting extended support does not mean you can download the latest version of the theme (which was my only intention) – you should really make this clearer.
It’s ThemeForest’s terms, not authors’ terms. You can write to them regarding the licenses if you wish. We are here to help should you need anything from us! 
Hello, The visual composer editor is not working. I need to update the theme. I dont have Envato api key or any code because the them was purchased from other agency. They are not providing the details. I read that the manual update is also an option but i am afraid of loosing data. Delete theme > install theme again – Wont i lose my data?
Hi,
You won’t lose data, no, a backup is always required though. In order to ensure you have future updates as well you might need a new license, have the website owner purchase the license, this way support will be owned by him, not a third party. Once you have it you can sign up with our support forum, links for updates are available there as well as regular theme support.
Thanks for quick reply. So i can delete the theme and install it again?
Yes, like I said, make sure to have a backup as other things may also step in to break the process…
Can i update theme from evnto toolkit plugin?
You should be able to, yes.
Hello, i have got the latest version of ZIP file. My agency sent me that but they are are not providing api key. Can i delete my theme and upload the new one? will it work? Which plugin would you suggest me to take backup?
Please check the agency answer below for my question. His name is akash. > -Is he saying right? do i need to purchase again? My question – Do we need to call you again to update the theme in the future? Because these updates are happening on regular basis (every 5 to 6 months)
Answer – [Akash] The purchase and support is valid for 1 year, which is over and is the case with any theme purchased. If there are any further upgrade, it would be required to be purchased. This version of the theme supports WordPress 5.1.x (which is recent version of WP)
Yes, you can delete it and install the latest one as well.
You can read further on what support and licences provide you in Envato’s documentation. 
Is it right? .......... Answer – [Akash] The purchase and support is valid for 1 year, which is over and is the case with any theme purchased. If there are any further upgrade, it would be required to be purchased. This version of the theme supports WordPress 5.1.x (which is recent version of WP)
Support grants you access to our support forum and you can ask questions related to issues, you don’t need extra support for just downloading the theme as far as I understand. Check this out:
https://themeforest.net/page/item_support_policyIt worked!! Followed your suggestions. Thankyou for the help.
Now you can refer this complete discussion to solve others problem. 
mega menu dropdown menus are now hidden with the latest wordpress update please visit geka dot org dot au ie the kindergartens dropdown menu is hidden.
Hi,
Most likely the customizations you did are responsible for this, as we updated our WP version as well on our testing environments and do not experience this. Please revise your customizations, you can revert to the default theme code to ensure that the menu is working and update your CSS line by line to find out what might be causing it. Good luck! 
Hi,
We are facing issue with visual composer editor. When we try to edit an image and replace it or try to add the same image again, it does not show on the front page and gets removed. Can you please look into the issue and correct it?
Thanks
Hi there, please write to us via our contact form on our profile page with your url and credentials so we can take a look.
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Ayrıca ilerleyen süreçte https://www.hastayataklari.co web sitemizin temasını da değiştirmeyi planlıyoruz.
English please? 
I´d like to use <*pre>Statement to show Code-Blocks in my contributions. How can I do this? The Blog shows them als normal text.
Hi There – We have a site using Savia on Wordpress and it is experiencing some speed issues on PHP 5.6. IN terms of putting the site on Fortuna with minimal disruption to the existing site I have a couple of questions: 1) Does Fortuna work with PHP 7.2? 2) Do the shortcodes from Savia used throughout our site work with Fortuna?
Any other considerations we should consider? The site gets a lot of traffic and we are busy so we want to do this with minimal effort if possible, Thanks
Hi there,
1. Yes it does.
2. No, Fortuna implements WPB Page builder and every shortcode has been rewritten to cover that, so you will need to rebuild your pages. With the page builder that won’t be a big deal though as it creating content is pretty fast and straightforward with it.
If you have a lot of traffic you should definitely employ page caching + CDN + some minifying plugin for your resources, an optimization of the sort is vital for performance and speed. 
Good luck! 
Thanks Blue Owl. We will try and find the time to rebuild the site. IN the meantime we’ll make do.
Savia was a good looking theme. We used it a few times. RIP
(maybe you should resurrect it 
Hi there. Doing some theme updates and noticed there is no update for visual composer, as its part of this theme how do I go about updating this?
Hi there, please go to our forum, you will find out how to update it there! 
Hi, I need help. When scanning the site with the wordfence plugin, this error appears in the revslider plugin folder: Notice: Undefined property: stdClass :: $ full in [my site] Today I bought the theme and when installing it I find this. Could you guide me to solve it?
Hi there,
Which version of PHP and the Revslider plugin are you using?
The following code was used to align the top offset on desktop view. But on mobile view how to fix the top offset?
smoothScroll.init({ selector: ‘[rel=”smooth_scroll”]’, selectorHeader: ’#header.sticky_header’, // Selector for fixed headers speed: 500, easing: ‘easeInOutQuart’, updateURL: false, offset: 0, });
Hi there,
You may need to do some CSS fixing for the mobile view, what was your URL again?
Hi, is the latest version of your theme compatible with the most recent version of Woocommerce? Thanks
Hi there,
Sure is, yes. 
Hey there, I’m struggling with using one of your buttons for my menu. I added the CSS class “boc_nav_button” in to my menu, but how do I change the color and shape to one of the featured ones from you website? Thanks in advance! Love your theme!
Hi there,
You can apply some custom CSS to it as well, what’s your URL and what colors would you like applied to it?
The “Spenden”-Button on the top right at https://www.bifid.org should have the same style (rounded and with the mouseover animation), but we would like to try something greenish (maybe 25d366)
What about the hover color?
The hover color should be the same as the border/font color in the “un-hovered” state.
Ok, try this then:
#menu > ul > li.boc_nav_button a {
border: 2px solid #25d366;
}
#menu > ul > li.boc_nav_button a:hover {
background: #25d366;
border: 2px solid #25d366;
}
It worked! Thank you very very very much!
Anytime! 