First of all, Thanks for your interest

Unfortunately, we don’t have that layout for tours. :/

is it there anyway to customize it ?

Hi,

Unfortunately, we don’t provide support for customize, so you will need consider to hire a freelancer to do it for you instead.

Hi,

You can try follow this article: facebook comment .

To remove the comment field default, please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):

#comments {display: none;}

Hi,

Unfortunately, we don’t have an option to have booking form fixed as you wish. You can only change the booking form from bottom to top in: Tourmaster > General > Single Tour.

Hi, where can I find it? I already went to single tour and unable to find it.

Hi,

Please take a look in: Tourmaster > General > Single Tour > Mobile Booking Bar Position. In case you don’t see it, please update our theme to latest version.

Please update your site with our instruction below: https://goodlayers.ticksy.com/article/1893 .

Or you can check auto update via my screenshot: https://imgur.com/a/9f1Xz4B . Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b .​

Hi,

First of all, thank you for interest.

Unfortunately, we don’t have option to have tour agents as you wish, it will need third party plugin or customize to do so.

We’re provide support within 14 hours from Monday to Friday.

Hi,

Unfortunately, it’s impossible to do it.

Hi,

Unfortunately, these questions requirement customize in plugin file, you will need consider to hire a freelancer to do it for you instead, thank you for interest by the way.

Hi,

Unfortunately, we can’t provide it for you. Thank you for interest by the way.

I dont understand. I just need to know the ways that I can connect to a payment gateway and you cant tell me? Do you want new customers? This is a basic question that all themes will give.

Hi,

We only have can provide an example filter for the way we call payment gateway option:

    add_filter('goodlayers_credit_card_payment_gateway_options', 'goodlayers_stripe_payment_gateway_options');
    if( !function_exists('goodlayers_stripe_payment_gateway_options') ){
        function goodlayers_stripe_payment_gateway_options( $options ){
            $options['stripe'] = esc_html__('Stripe', 'tourmaster'); 

            return $options;
        }
    }

This function create the stripe tab at the tourmaster plugin option. If you search for the word

goodlayers_credit_card_payment_gateway_options

You’ll see that it’s called in include/plugin-option.php file. (Where enable it)

I hope it’s helpful for you something.

Hi,

First of all, Thanks for your interest

Unfortunately, we don’t have this feature in our theme.

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hi,

First of all, Thanks for your interest

I understand but our system is fundamentally created by us from scratched and it’s not Woocommerced based so it won’t work with WC.

1. Try to logout first then, make sure that you login with your Envato account that purchased this theme. https://drive.google.com/open?id=1SfpCuHOSk6wsDZgB73oFTMOO3Vf-esKE

2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: https://drive.google.com/open?id=1mXiWJ1SFZYhcNERvIXV3h8bF92ukGrpp (Hotel Master), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.

If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.

Hi, I do what you tell me but it doesn’t work. I can send an email with the code txt. the theme does not appear on the ticket, only a pluggin comes out and gives code error.

Hi,

I can see the theme in product list, could you check it again?

Hi,

Unfortunately, this theme is not Woocommerce based so it won’t work with Woocommerce payment gateway.

Hi,

Unfortunately, this seems to be beyond our support scope as it requires theme customization.

However, you can consider this service for customization : https://goo.gl/k6gP1O

What email that you send us from please?

I think you might misunderstand our message We received this message: “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” in our website, whenever we try to delete an order.

Oh can you please provide the screenshot of error that you get so we can see?

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here

Please also provide wp access + site url so we can check on it directly.

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

I just created a 2nd ticket for this issue. Please help!

I just did the test and seems there’s no error : https://take.ms/99cTP

Here’s the page url that I tested: https://demo.goodlayers.com/traveltour/main4/tour/5-day-oahu-tour-honolulu-pearl-harbor-diamond-head-lookout/

Hi! Seem problem come from breadcrumbs navxt (you tell me use it for breadcrumbs), i believe problem come from category item. Note: If i want apply some design new demo to classic design, it´s possible¿?

Hi,

Unfortunately, we can only suggested, we can’t maintenance and support for the third party plugins when it’s cause the problem by it self, you will need contact to author plugin to get help from them.

If you want apply anything, you will need customize it by your self so it will depend your coding skill, it can’t clarify possible or not.

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hi,

Yes, it’s possible to do and we can guide you where to change the logo in admin panel.

Thank you for interest by the way.