4647 comments found.
hey guys I sent the email to help me to add video mp4 in the gallery
We replied back to you 
Thanks
Hello,
where exactly can i translate the “HIDE” in the FAQ Pages?
thanks heaps-
Hi, we don’t see the purchased label of your account?
Hi Halothemes,
we have an issue with the FAQ Page. If an answer is more than one line of text, the ‘Question’ block also breaks. Looks kinda weird since it´s ok with just one line of text.
Please see this screenshot https://drive.google.com/file/d/12IAXRFFLHg-s2tX4Z8eElrEp3HOnmnCO/view?usp=sharing
Thanks
Hi, we don’t see the purchased label of your account?
What can be done with PSD files? What are benefits of them?
Thanks very much
It can be used in case you need to work for mockup or layout on Photoshop.
Can you reply my email?
We replied to you
Great theme and support even though ours expired. I definitely recommend buying this!
Thank you so much ^^
How do I upload a custom web font (.woff)?
Hi, could you please contact us directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
Bu temayı Astropay satışı için kullandım muhteşem oldu. Astropay fiyatları hakkında müşterilerim şimdi çok daha iyi bir şekilde bilgi sahibi olabiliyoy. https://www.buyastropay.com Sitesi için kullandım. Umarım her zaman daha iyi olacaktır. Teşekkür ederim halothemes.
It seems like your site is not using our theme?
hey guys for the category I would like to have full width like this 4 products by row https://www.princesspolly.com.au/collections/boots is that possible?
Hi, could you please contact us directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
Hi I have a shopify store and I like this theme is there any option to add Upload photo option in product page in this theme?
Hi fayizap,
Thank you for your attention to our theme. This feature is possible but it is not available in theme and we need more information to estimate and check it. If you can send us a sample site and send us to support@halothemes.com, it is appreciated so much, our technical team is glad to support you. Thank you so much
Hi I want to add sale percentage price with sale tag please tell me solution here. Thanks
Hi,
We updated our theme to have Sale percentage. You can have in theme setting here: https://prnt.sc/pc1sba. If your site doesn’t have this option, please contact support team to help you add it into store.
For further questions, could you please contact us directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
How do i take out the social media icons at the bottom of the blog post?
Hi, Could you please contact us directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
Hello friends. I sent them an email. I don’t know if they will have received it. I worry, since you always respond that you have received it and you will see it. My email is jo.urrutia.ponce@gmail.com I’ll look forward for your answer.
We replied to you
Hi. Thank you very much for the reply. Send them an email, better explaining the problem of the letter change
How do I change the Menu in the navigation?
The “Main menu” is primary one, however I need to temporary use a different Menu created.
Without losing Main menu structure.
Where can I change the default Menu navigation?
(Can this be an update this month?)
Thanks.
This feature is not available now and we are not sure if it can be done in Shopify, for further support, could you please contact us directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
Grouped Sub Product has issues. When loading custom fields on product page, I keep receiving error Custom Fields Error: setup_custom_field(s) : target html not found. What gives? Thanks.
You can follow this instruction: http://themes.halothemes.com/marketplace/shopify-ella-documentation/Read_me.html#!/sizechart-product
http://prntscr.com/pb4842How do I upgrade to 3.0? Can you reply my email?
Hi leeeco,
To update ella 1 to ella 3, they are 2 totally different theme sources so you need to download ella 3 and install into your site, ella was made from the scratch, following our instruction to setup again.
Thank you
HELP! I bought this beautiful theme but I can’t customize it anymore: I can’t customize product page and remove “availability”, “vendor” and I can’t customize right side on contact page, all my customizations aren’t saved. Please help to fix these awesome issues! Thank you 
Could you please contact us directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
why the download so big?
Please extract theme package you download.
Hi, I met some problems when I tried to configure size chart for product. I checked the instruction, it shows that “You have 4 options to show Size Chart”, but our website only shows one option. What should I do to get the 4 options? I need to set different size chart for every product.
The options are in theme settings -> size chart: http://prntscr.com/pamwi1
Could you please contact us directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
I didn’t find the size chart in the theme settings. Also I have sent the email about my questions to support@halothemes.com, didn’t get response
the version we used is ELLA (VERSION 2.0.8). I want to update the theme, how should I do?
What email address you contacted us?
Thank you, we received your email and will get back to you via your email thread
Best Regards
Hi can we add video mp4 on the product page ?
If you want to show mp4 instead of youtube at here: http://prntscr.com/pamrc9, it is possible but we will need to adjust for you. After you purchase theme, you can send request directly to support@halothemes.com, our technical team is glad to support you. Thank you so much
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