743 comments found.
Hello. Is there any way to change the price automatically for specific days? (I.e. 24th of december) and in monthly price range, this template supports price change in car-listing part? If I select december, It shows me the december price, even if we are in november. Thanks.
Hello sir i need to know why i can’t find that from where i can activate the theme? I took support but support is very slow
Hi Please check the response on your support ticket.
Hello i need an answer to #2199897. Your theme doesn’t have any option to change colors via custom color wheel only 4 predefined colors palette. Also please don’t answer that i should add to css custom because your theme should be suppose to be a premium one. I start to regret buying it…and the most important part is that i need to finish this website by the end of the next week and ofc you haven’t fixed any of then previous css mobile issue that i have told you about 1 week ago. So what kind of support is this?
Hi Sorry for our delayed response. Our support team is looking at your issue and soon they will respond to your issue.
Yea thanks to response. Exactly what i thought that i need to change all with custom css because your theme is limited to 4 colors only. Nice theme and good job. My review for it will be based on this. Although the rent functionality seem to works pretty decent.
Hi Ok, if you have any further issues please let us know on the support portal.
Yes i will. But the future customers should aslo know this issues. If i read that there is no option to customize maybe i won’t purchase it. Got my point?
I have left a reply for you on that ticket. Thanks
Hi Ok our support team will look into it.
Hello again, can you please tell me when you are active on support so we can communicate faster than 1-2 days ? I usually respond to the ticket in less than 1 hour but I need to wait for your answer between 1-2 days…:(
Hi, Due to our support tickets queue. we have set our maximum response time 48-hours. Yesterday was our weekend. Our support team must contact with you today.
Ok thanks. What is your working days/hours? For me weekend is Saturday and Sunday.
Friday is our weekend. and our working hours is 11am to 7pm GMT+6
Hi Please check the response on your support ticket and keep communicating us on the support portal.
Hello, thanks i have also response. I saw you are more active here..on support tickets it takes days to response.
Hi Please keep communicating with us on the support portal.
Hello. I have reply on the ticket support almost after 1 min after i receive answer. Can you ask your colleague to look on it. Thanks
Hi Our support team is responding to tickets on queuing basis and our response time is 24 hrs which is mentioned on our envato profile. We have notified our support team to respond to your issue as early as possible. Please bear with us.
Ok thanks. But like i said i have reply to my topic in less than 1 min after i receive response from them so we can fix this issue faster. All the best.
Hi Please keep communicating with our support team and hopefully soon you will be able to get a solution.
Hi
I to increase price of each product individually from 27th Dec 2019 to 5th January 2020 during peak season. How to achieve this?
Else, how can I make product not bookable during this period?
Or
How to put entire store on catalog mode during this period?
Please help.
Hi,
Contact via our support forum. Our support team will assist you regarding this issue.
Hello, I’m really interested about purchasing Turbo Theme.
I have a client who has 200 different products to propose to their clients. It’s an event company so they have a lot of stuffs in stock to rent for their clients.
Each products has different quantity (let’s say, they have a 5 times the same glass).
Does you theme handle quantities (and show only one time the product in the product list) ?
Can we create multiple shopping page as well as showing only a type of product in different page (for example, they have multiple product categorized as “Gatsby” and I’d like to show on a page call Gatsby only those products) ?
Thanks for your answer
Hi 1. yes, our theme handles the quantities 2. yes you can create multiple pages as well. the gatsby bit I am not fully clear about the requirement can you please explain a bit more.
Thank you for your answers !
The question is about to know if it’s possible to have multiple shop pages displaying different type of product. For example, one page is called spoon showing only spoon in the shopping section and another page is called knife, showing only knifes in the shopping section.
Hi Yes, it can be done but for that you will have to create different grid templates for different products. Our default grids will show all the available products regardless the product type.
Ok thanks.
1. Is there a customer managing system 2. Can we track customers rentals and profiles ? Can we track how much rentals one customer did ?
Hi You can see the rental details from the back end of the woocommerce orders but we do not have any system to track customer activities or profiles.
Hello 1. Can I use the plugin for two types, bikes and cars? 2. R&B plugin supports selection of date and time. I have not seen this in the demo. Is it possible with your theme? 3. Is it possible for client to pay a deposit in order to book the car?
Hi yes, you can have both cars and bike on the same site and on same search page. For your second query, for searching only date searching is possible, but when you will book from product single page you can select both date and time. Yes, you can set deposit for booking.
Is it possible to set differnet deposit for booking for different products? Also, can your theme be used for any kind of booking, e.g. tours?
Hi Unfortunately that is not possible. Deposit will be same for all product.
Good morning,
I can receive a quote for the creation of: - 1 example of car product - 1 example of apartment product - 1 example of uber style product - 1 Request for quote
Pre purchase question. I would like to know if it possible to add one page checkout? Or maybe a pop up to appear when press rent a car similar to request a quote. My client needs to exclude cart and redirect the customer direct to payment. I can use a function to do this, but he would like a popup like style. I would like to know if there is any plugin that you have tested and works your theme. Thanks in advance. Have a great day. After your response i will purchase your theme. Hope you have fixed the issue that i have told you previously!
Hi we have not tested our theme or plugin with any other pop up plugin that does the pop up booking.
Hello there. Your theme seems to be pretty nice but on mobile devices there are a lot of css fixes that need to be made. Dropdown menu background sometimes dissapeares, on cart there is nothing to show the user that there is a sidebar and you only see half of image of the car. On products reviews should be only showed on review tab, atm it will influence the user and he won.t understand where to rent it. Also the rent button should be full width of product block is too small and only show on the right. In my view it is a nice theme for desktop usage but nowadays mobile is more important. You should check step by step all pages on mobile device and try to optimize them. Thanks. Please let me know if you are going to do this. Maybe i will purchase it. Thanks this is all have a great day.
Hi Thank you for identifying the issues, Can you please provide us with some screenshot of the issues so that we can also identify and fix them.
Hi Yes, Deffinately the css issues that you identify we will fix them as early as possible.
Any eta for css fixes?
Hi we will fix this css on our next update.
This is very funny 1 month passed and you still didn’t fix the issue with transparent menu on mobile…What should i expect more?...https://imgur.com/a/vQt4g5c
Hi Please check the response on your support ticket.
Hi, I have bought the theme few month ago. And I will only use it NOW; but I will only use the plugins RnB – WooCommerce Booking and Reactive Pro. Then I want to configure the listing page and the booking engine for car rental.
Is it possible to do so ?
And do you provide customization ? If yes, please provide an email.
THANKS
Hi Yes, you can use the rnb and reactive plugin provided within the theme to create your own listing page. Yes, do provide customization. you can contact us via support portal
I am unable to find where to activate this theme
I did not find the option in the documentation.
Hi,
Check the installation part of our docs
Hi
This is a pre-purchase question.
Does this plug-in calculate the price using the daily and hourly rate together? For example, car costs $100 a day to rent and i rent from 15 October 2019 12pm to 20 October 2019 12pm it should cost $500
If i also set an hourly rate of $5 15 October 2019 12pm to 20 October 2019 3pm it should cost $515 (5 days and 3 hours).
Just want to make sure that this kind of option is possible, it looks like it is from the demo but please confirm and i can purchase.
Hi Yes this kind of pricing is possible via our theme.
Hello Team, I have Query before purchasing the theme, I want only time picker no need of date picker, is that possible, I give only hourly rentals and want default location for pickup and drop, is that possible ? please give me quick answer
Thankyou
Hi! Is it posible to add taxes to the cars?
Hi Taxes are handled by woocommerce default.
Yeah, but when I set a car to alquile it doesn’t let me add taxes to the car
Hi can you please open a support ticket regarding your issue.
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Hi Thank you for your offer. However we have rtl support in most our plugins and our developers are working on providing rtl support for all of our theme and plugins.
I’ve noticed that the price of the quote is not showing in the email that is received by the admin and the client.
Hi That should not be the case. Can you please provide us with some screenshot and open a support ticket so that we can have a look.
I’m unable to open a support ticket. I bought the theme about a year ago and never used it until now. I’ve never used your support and It has expired so now I’m stuck with this issue.
Hi Can you please provide the screenshot of the issue here so that we can have a look.
I’m not able to add screenshots here. It doesn’t give me the option to.
Hi You can use cloud app to send us the screenshot link.
So here is the request for quote https://drive.google.com/open?id=1uID4wle9rAY758vOydl-aSJ-XvG9kPrY
Here I filled in the form with my details https://drive.google.com/open?id=1iod5O7C3L2tZCBMi257TSiNBtRzy0ITc
Here is the email I received the the zero value https://drive.google.com/open?id=11YqDkXDw2KikTWyOdTQUeYqgSJVa1JY4
Hi Noticed the issue. We have forwarded the issue to our developers for them to have a lookinto the issue and solve this issue as early as possible. once the issue is resolved we will push an update into the envato market.
Hi Please answer my ticket after 72 h , Tanks
Hi Our support team is looking tickets on queuing basis and we have notified to our support team to look at your ticket on urgent basis. Please bear with us.
Tanks
hi , 1. i updated the theme and the plugins but now the TOTAL price – PER DAY is not appearing as it was on the listing page. 2. Also the maximum days for booking is not working. No warning appears as it was 3. and product goes to cart no matter how many maximum days . I think is because there is not a GENERAL price per day as it was. Please help , those problems came from your update and i don’t think is fair to pay the hole amount of support for that .
Hi Can you please open a support ticket regarding your issues with relevant screenshots.
i tried but my support is expired, can i pay for 3 months support ?
Hi we are not sure that if you can extend support for 3 months as this is handled by envato.
Where do I set the hourly price for the product?
I can’t seem to find it.
Hi You can set it from the inventory. If you have any further issue please do let us know in the support portal.
It seems to me that something is not working correctly. On the main page https://arenda-re.ru/, categories are not displayed and products are not located correctly. What is the problem?
Hi Can you please check the response on the support portal.