Hello there,

Thank you for reaching us. When we get single item only on search result page it will redirect to singe page. We can disable this functionality with custom code.

Please add this custom PHP code to your child theme’s functions.php to disable this functionality.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Farook

can we add a sort filter by default that show movies just uploaded in first page ?

Hello there,

Thank you for reaching again. I am not sure if I understand your issue correctly. Please email our support here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support regarding this requirement with screenshots.

Thanks, Farook

Hello there,

Thank you for your interest in our theme. Our theme does not have live stream functionality. We can embed live stream videos within theme from third party services like Youtube.

Let us know if you have any other questions or need further help.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support with your WP Admin details. We will take a look into the issue.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. Vodi is already compatible with Ultimate Member. You can use this plugin as well as the paid version. The theme will integrate seamlessly.

If you run into any issues while using the plugin please let us know, we’ll resolve it for you.

Thanks, Ibrahim

Can I ask you to help me make theme adaptation for the plug-in? With this plugin, I found that this plugin had a lot of page element mismatches

Hello there,

Thank you for reaching us. The theme is compatible with this plugin. Let us know what mismatches you are facing to our support with screenshots and I’ll ask my colleague to help you with this.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. We added featured label for sticky post. You can make a post sticky in quick edit.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Farook

Hello there,

Thank you for your suggestions. We are consistently working to improve our theme with new features. We added this requirements to our roadmap and will implement this in future updates.

Thanks, Farook

Yes! Thank you very much. You guys have excellent support. Congratulations

I look forward to more news

Hello there,

Thank you for your interest in our theme. I understand your requirement. However this can be realised using a eCommerce platform like WooCommerce. The theme is not built for WooCommerce and hence you cannot use this theme to sell videos.

If you are looking only for restrict access, you can use the theme with Ultimate Membership Pro or Restrict Content Pro or any other third-party plugins to achieve subscriptions feature.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support here : https://themeforest.net/item/vodivideowordpresstheme-formoviestvshows/23738703/support with your WP Admin details. We will take a look into the issue.

Thanks, Farook

I solved all the problems on my own, but two days ago I sent support and no one answered me, a little while ago I sent another inquiry and did not find the answer.

Hello there,

Thank you for reaching again. Our response time is 1 business day and we are closed during weekends which is Saturday and Sunday in our country.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us.

- Like function comes with WP ULike plugin if you would like to disable this feature you can deactivate this plugin.

- Views function comes with Jetpack plugin. You can disable from Jetpack > Settings > Sharing.

Let us know if you have any other questions or need further help.

Thanks, Farook

Hello there,

Thank you for reaching us. Please email our support here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support regarding this requirement.

Thanks, Farook

Hello there,

Thank you for reaching us. We responded to your ticket. Let us know if you have any other questions or need further help.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support with WP Admin details. We will check the issue.

Thanks, Farook

Hello there,

Thank you for your interest in our theme.

1. Yes, our theme is easy to use. I suggest that you trial the theme before purchase. Please email our support from here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support and we’ll setup a trial for you.

2. You can upload the videos to your own website and use WordPress’s default player or use a third-party service to upload your videos and embed the content here. You can upload full videos also.

3. When you import our dummy data you’ll have a website similar to this : https://demo.madrasthemes.com/vodi/ which has placeholder images instead of actual images. We do not have the right to distribute the images, we only have the right to use them commercially. Hence our dummy content will contain only placeholder images instead of actual images. Actual images take lot of time to import and usually breaks the importer causing error 500 and other issues. Also your website could be slapped with a DMCA notice in future if they find out about using copyrighted images. It is safer, better and faster to use placeholder images instead of actual images.

4. Website setup is not part of our support policy. However we help all our customers one time with theme setup.

Let us know if you have any other questions or need further help.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please clarify what is the issue you are facing with one click demo import ?

Thanks, Ibrahim

One Click Demo Import It’s just bugging the whole wordpress when we installed it with its theme. And just answer the tickets I sent you.

Hello again,

I believe my colleague has responded to your tickets and had asked for more details. Please do check.

Thanks, Ibrahim

Hello Antonio,

Thank you for purchasing our theme and for reaching us. We’ll try our best to help you integrate this plugin with our theme. Can you please email our support this plugin that you are using and a brief description of your requirement.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. We fixed landing header issues now. We will release new update in few hours.

Let us know if you have any other questions or need further help.

Thanks, Farook

Hi Farook, thanks for the quick reply to my question. I’ll buy your theme today, and regarding the CSV Importer, is it a plugin or do you email it to customers that request it?

Farook, also, I tried to download the 3 sample .CSV tempates but all 3 links go to “Page Not Found” links on Github, such as https://github.com/madrasthemes/masvideos/tree/master/sample-data – can you update all 3 links and let us (buyers) know when you’ve updated all 3 download links?

Hello there,

Thank you for reaching again. The CSV importer tool comes with MAS Videos plugin. Please email our support here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support for sample CSV file.

Thanks, Farook

Hello there,

Thank you for your continued support for our theme. The requirement you’ve suggested is in our roadmap and we are working on it. It would take considerable amount of time as we have other releases planned before this new style. I do not have a concrete time for this release.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Farook

Hello there,

Thank you for your interest in our theme. Our theme does not have live stream functionality. We currently do not have Elementor or Visual Composer compatibility. Our theme is compatible with Gutenberg only.

If you’d like to trial our theme before purchase please email our support and we’ll setup a trial for you and please do not hesitate to reach us if you have any questions related to our theme.

Thanks, Farook

Hello there,

Regarding the live streaming, We can embed live stream videos within theme from third party services like Youtube.

Let us know if you have any other questions or need further help.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. For mobile primary menu will not displayed in our theme. We displayed off-canvas menu only.

Let us know if you have any other questions or need further help.

Thanks, Farook