596 comments found.
Hi ! I have bought Avas and plugins such a Elementor ( always running on safe mode , when I change it says to edit on safe mode) and Slider Revolution I cant use Pro version ? Thanks
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
How To Set Breadcrumbs To any Other Page without Homepage?
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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Hi! I am using the education demo and the header seems to cut off the top of all my pages, either covering my h1 or cutting off the top of a picture. I am also noticing that the smaller I make my logo the less it cuts off the top of my page. How can I solve this issue, because I can’t just remove the logo to keep my pages from being cut off?
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
The loading speed of the website is too slow. I somehow cannot figure out how to make it faster. It takes more than 7 seconds to load. Please suggest how to make it better.
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket.
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I have used the agency demo of Avas theme. I put the logo on the left side of the menu. It is perfect in the desktop version. But in the mobile devices, logo size is bigger than the menu bar size. My website link : http://platinumgala.com
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hi
Shop page title is not showing. Can’t choose “Shop – Right sidebar” as template. After saving template returns to default template.
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hi,
Can’t use Customizer with Avas. Everything just freeze.
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hi,
I have got page https://albatec.pl would like to have one separate page (spoldzielnie-i-wspolnoty) which will be the copy od home page. Could you help me to do this? I made copy of home page but I don’t know how can I remove the anchor. Could you tell me where I can find it?
regards
Marta
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
I’ve just bought the theme. Awesome theme but why there is a buynow button at the menu? how to remove that button. please help..
Already solve it 
Hi, i liked the agency theme, but i need transforme this theme in onepage…is possible?
Hello?
One page is depends upon your customization, any template you can make one page or multi page, thanks
Great, you help me with this if I buy the theme? Thanks
Sorry our support doesn’t include any customization.
Our demos are built with Elementor so you beed to familiar with Elementor page builder for how to customize it according to your need.
Thanks
ok, thanks. I will looking for themes with this support 
I deregistered my site but it was not completed and now the new site is giving me this error. Please advise
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
I am unable to submit a ticket because i am not paying for support again. PLease advise
If you having problem with Envato login then please use your email address to signup and create ticket.
Thanks
Hello! How do I change active link color on Sticky Header? Can’t find it on Theme Options. Thanks!
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
I am very interested in your subject but before buying I would like to know if the menu has an option of being a hamburger is that I do not want to have a traditional menu.
thank you for your answer
Thanks for your interest in our theme. Yes you can remove it.
Thanks
Not what I want or is to eliminate it but I want the menu to be burger in desktop view as if it were in sensitive mode.
That’s possible
Sorry currently its not possible.
Thanks
demo stopped import at 99% and loading
very disappointed with importing system. at least can’t import manually
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hi, after purchase I’ve installed the theme and activate PloyLang Pro but I couldn’t see the custom post types (portfolio-item, team and service) on PolyLang settings page. Please can you help about this issue..
Hi, Custom post types are on Avas Core plugin so please find out under Avas Core.
For further support please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
I’ve created a ticket on support desk..
i got this message when i trying to register Something wrong. Could you try register the purchase code later.
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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The Avas Testimonial Slider stopped working on our site after almost a year – We can’t add any new testimonials and the Contents dialog box in Elementor disappears when you click on it. Could this have something to do with Slider Revolution?
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
This Elementor compatible theme looks great. Is there a way to disable or remove the WP Bakery Page Builder in the theme. I like a clean WP theme with not a lot of unnecessary plugins..
WPBakery optional, you don’t need to use it. All our demos built with Elementor.
Thanks
How to fix download theme not finish .i got 99% and not complete
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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Can i use Elementor pro in this theme ?
Yes, you can.
Thanks