23241 comments found.
Hello, I am using the port theme and when adding or editing a product I would like the fields below not to appear:
“Product option” “Yoast SEO” “View options” Skin options “Content Permissions”
How should I proceed ? Please.
Thanks.
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
I need to disconnect a license from domain: thejudaicashop.com as my domain is: https://www.amenjudaica.com
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi, I cant download templates from the wpbakery template library, it says ” In order to receive all benefits of WPBakery Page Builder, you need to activate your copy of the plugin.”. The Porto Theme is registered, on the “Welcome to Porto!” page it says “Congratulations! Your product is registered now.” Do I have to buy the premium option for the wpbakery-Plugin? Thanks in advance.
Hi,
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Best Regards.
Hi, Is it a possibility to show the product like a list/ tabele? BR
Hello,
Yes, you can set the Products layout for shop/category pages from Appearance >> Theme Options >> WooCommerce >> Product Archives and set/choose view Mode as List: https://screenshot.net/6vn66c9
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/01/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello.
I’m using corporate 5 demo. Can you please tell me how can I make also top bar sticky like the menu is. I would like to display also contact as sticky menu.
Thanks for your help.
Hi,
Sorry to say that but this is not possible, Let me try to explain you the functionality of the Header.
The header is basically divided into 3 parts, Top, Middle and Bottom.
And the Header you are using on your site is Made using Header Builder as showing in this screenshot: https://screenshot.net/q4100bx
You can see in the given screenshot that the Menu is been set in the Middle section, and keep in mind that the particular section having Main Menu in it will become the sticky header/sticky menu, This is the default functionality of the Theme.
So that is the reason the Top Header Section is not become the sticky header.
Hope this make sense and all clear now. It requires Customization.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/09/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
I’m looking for a woocommerce shop for a client. Your theme looks amazing, but i have a few questions:
1. It’s possible to filter Product by brands, or use attributes with brand names 2. It’s possible to have diferent product tags (ex: best seller, best price, promo…) 3. It’s possible have a shipping cost calculator 4. It’s total compatible with WPML? Headers, footers….
It’s all that possible with the included plugins on the theme?!!?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. Yes, you can easily create attribute as Brand and then you can use as a Filter on Shop/Category pages “Filter By Brand” as well.
2. Yes, you can set any tag as per your requirements to any of the product.
3. By default WooCommerce has possible option/functionality to show the Shipping Calculator on Cart page and you can do it easily.
4. Yes, Porto WordPress is fully compatible with WPML, You can translate the Custom Text as well using WPML string translation functionality.
Yes, Its all possible with Theme Pre-Package plugins but for WPML, you have to purchase it separately as its not included in the Theme Package.
Best Regards.
I’ve WPML account, no problem.
A few more questions:
5. whats the diference between theme product filter and this one https://codecanyon.net/item/woocommerce-product-filter/85140386. What can codecanyon plugin do that theme plugin doesn’t?
Hello,
You can read the description on the plugin page, with Theme filters you can only use the Filters on Shop/Category pages but with that above filter you can use the filters on custom pages as well.
Best Regards.
Hello,
Just checked your site on the latest Chrome at my end and it is working perfectly fine at my end, please see the below-given screenshots, It must be the cache issue at your end nothing else.
1. https://screenshot.net/jwe2lh0
2. https://screenshot.net/j09vla2
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/06/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
you tried it out on chrome lol i mentioned i.e.(internet explorer) !important
you took your screenshot imgs after i fixed it.
putting the css resolved the problem.
#header.sticky-header .main-menu-wrap{
width: 100%;
}
temporarily commented the code out just for future reference. try it again on Internet Explorer.
Hello,
Sound’s Good!
That you resolved the issue by yourself..
Best Regards.
#header.sticky-header .main-menu-wrap {
width: 100%;
}
(y)
Do you accept modification on elementor pro https://elementor.com/pro/
Hello,
First of all thanks for showing your interest in Porto WordPress.
All the Modifications not part of the Theme default Functionality will require Customization and we have a Customization team as well which provides the paid Customization services.
Best Regards.
how do i change the color of the links/hover of the header menu? I swear, I wouldnt want to ask anything but your theme is not easy to configure
Hello,
You can change it from Appearance >> Theme Options >> Skin >> Header as per your requirements: https://screenshot.net/v0nzea5
And please read our FAQ’s and see support videos by clicking on the below given buttons, It will help you in understanding the Theme properly.
Best Regards.
I have a new installation and on my shop page. I am not getting ANY buy now, quick view, or add to cart buttons/icons on my images> clients cant access my products !! can u help please?
Hi,
Please make sure that if you are using the Catalog Mode on your site then you have to turn ON the Add to Cart Button from Appearance >> Theme Options >> WooCommerce >> Catalog Mode, OR if you are not using the Catalog Mode then please make sure that you have selected/choose the default layout for the Shop Page from Appearance >> Theme Options >> WooCommerce >> Product Archives and if yes then it must be the third party plugin confliction on your site, So for finding the particular plugin please deactivate all the third party plugin on your site and check your site after removing the server, site and browser cache, Hope your issue will solve and then again Activate all the third party plugins one by one and check which one is creating an issue on your site.
Otherwise, please take the complete backup of your site and contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.
Best Regards.
I have a new installation and on my shopping pages, I am not getting ANY buy now, quick view, or add to cart buttons/icons on my images at all! please help
Hi,
Please make sure that if you are using the Catalog Mode on your site then you have to turn ON the Add to Cart Button from Appearance >> Theme Options >> WooCommerce >> Catalog Mode, OR if you are not using the Catalog Mode then please make sure that you have selected/choose the default layout for the Shop Page from Appearance >> Theme Options >> WooCommerce >> Product Archives and if yes then it must be the third party plugin confliction on your site, So for finding the particular plugin please deactivate all the third party plugin on your site and check your site after removing the server, site and browser cache, Hope your issue will solve and then again Activate all the third party plugins one by one and check which one is creating an issue on your site.
Otherwise, please take the complete backup of your site and contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.
Best Regards.
Hi,
how is possible to use other currency switcher, for example this one, (https://codecanyon.net/item/woocommerce-currency-switcher/8085217) instead WPML currency switcher in porto theme? I have installed above plugin, configured it and disabled WPML currency switcher and now I see this message on front end “The site is experiencing technical difficulties.”
Hello,
Sorry to say that but we have not tested the above plugin with the Theme so we are unable to suggest you on it, If you want you can try it at your own risk, Although this is the Theme compatible plugin If you want you can use it:
https://wordpress.org/plugins/woocommerce-currency-switcher/
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/10/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Sorry, but I don’t need a support, I need answers. In your theme description I see this plugin is compable with Porto theme and you mentioned about this plugin in comment. https://themeforest.net/comments/19413798. That why I asking about this issue. Do you have some documentation to how enabling this currency switcher in porto instead WPML currency switcher? I assume that there should be some kind of documentation on the integration of this plugin to Porto theme.
PS. That URL which I have provided, it’s the same plugin.
Hi,
Sorry for the min-understanding from my side, Yes, Its compatible with latest Porto WordPress Theme, regarding enabling the currency switcher please read this article point #6:
https://smartwave.freshdesk.com/support/solutions/articles/12000057053--19-how-to-configure-setup-change-the-header-content-in-porto-wordpress
And you can read all about the plugin setting in plugin FAQ,Doc and Videos:
Plugin FAQ: https://currency-switcher.com/category/faq/Plugin Video: https://currency-switcher.com/video-tutorials/Best Regards.
My problem is that I need to use another currency switcher in WPML… I have disabled WPML currency switcher https://prnt.sc/pgffo1, after that I installed and configured another compatible currency switcher for Porto theme https://wordpress.org/plugins/woocommerce-currency-switcher/. When WPML currency switcher is disabled, porto don’t understand, that I have another currency switcher installed and throw on frontend this error “The site is experiencing technical difficulties.” When I enabling WPML currency switcher back, error message dissapering. I also tried to completely disable WPML and another currency switcher plugin starts working normally. So WPML not working with other currency switchers, just only with own currency switcher.
Hello,
This is because WPML already has its own Currency Switcher, and I think that currency switcher is conflicting with the plugin currency switcher you are trying to use on your site, So I suggest you to please contact WPML support and ask WPML support so solve that plugin confliciton issue for you on your site.
Best Regards.
I have contacted to WPML support and yes, this plugin is compable with WPML https://wpml.org/plugin/woocommerce-currency-switcher/. Here is an answer https://wpml.org/forums/topic/currency-switcher-not-working-with-litespeed-cache/#post-4721501. I see that Porto theme can’t switch currency switcher to another one on the fly when WPML currency switcher is disabled. Perhaps this requires additional development.
Hello,
OK, Thanks for your clarification, I am forwarding this to the development department for testing in deep and if finds any issue then try to update it with the future upcoming updates of the Theme, till that please be patience.
Best Regards.
hi, I would like to center the text per css and adjust the font, unfortunately, that does not work? => .thumb-info-caption .thumb-info-caption-text
Hi,
Can you please let me know where you want to center the text with the help of screenshot and share that page URL with me here so that I’ll check and provide you the possible solution.
Best Regards.
Now it works, I had to insert the code css code into the page, with Custom CSS it did not work. For the member sorting I set the attributes, how can I indicate that accordingly?
Hi,
Please Install this plugin on your site:
https://wordpress.org/plugins/simple-custom-post-order/
Turn on the Member Post Type from plugin setting and then go to Members backend and change the position of the Members by dragging it at the backend, It will automatically be changed at frontend as well.
Best Regards.
thanks, and how do I sort the order of “Member Category”?
Hello,
Same as Members, You have to change the order of the Member Categories from back-end using that plugin and it will automatically change to front-end as well.
Best Regards.
Hi. Can you please provide the translation files for Belgium, Dutch and French versions of the theme. Kind Regards. Tom
Hi,
If you want to use the Theme as Multilingual then you have to use WPML plugin otherwise, If you only want to use the Theme in single language then please let me know in which language then I’ll provide you that particular language Theme files.
Best Regards.
We’ve te WPML plugin installed but need the translations for the mentioned 3 versions (Belgium, Dutch and French).
Of course I mean, that we only need .po & .mo files.
Hello,
Dutch (Belgium) :
https://www.dropbox.com/s/7jhgykxvkf5oq8h/porto-nl_BE.po?dl=0
https://www.dropbox.com/s/bfer5o3cfa31hc7/porto-nl_BE.mo?dl=0
French (Belgium) :
https://www.dropbox.com/s/07wzwcekiac0xma/porto-fr_BE.po?dl=0
https://www.dropbox.com/s/ikfhkeipj6qf14s/porto-fr_BE.mo?dl=0
Dutch (Netherlands) :
https://www.dropbox.com/s/kogvhuc8akgeh8n/porto-nl_NL.po?dl=0
https://www.dropbox.com/s/5uzv78s4r5khqq6/porto-nl_NL.mo?dl=0
French (France) :
https://www.dropbox.com/s/2c91qnnlhjymbbl/porto-fr_FR.po?dl=0
https://www.dropbox.com/s/2w3ief79ibpex46/porto-fr_FR.mo?dl=0
Best Regards.
Perfect. Thank you for a quick reply.
Most Welcome!..
I’d like to keep the row height the same as in the demo and display 3 categories. Unfortunately, I cannot do it and the height increases. Can you advise me on the settings?
https://prnt.sc/pfvtfa
https://prnt.sc/pfvtle
Hi,
This is just because of the image sizes, and also the WP Bakery Row and Column default padding/margins, Please set your Image sizes small and set your Row/Column margins and padding as “0” and save changes, It will reduce the height.
Best Regards.
Hi,
How could I change those attributes in Single Product Page to drop-down list selection?
Please take a look at this screenshot:
https://prnt.sc/pfsnnbThanks,
Hi,
Please go to Appearance >> Theme Options >> WooCommerce >> Single Product and set “Variation(Attribute) Selection Mode” as select box as showing in this screenshot: https://screenshot.net/exoz4td
Best Regards.
Thanks for your help!
Most Welcome!..
How can I insert a table or an image here in Single Product page for discount purpose btw?
Please look at this pic:
https://prnt.sc/pft44xThanks a lot..!
Hi,
Sorry to say that but you can not insert/add the table at the place you want but you can add/insert it under Tab on the single product page by following this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000057083--22-how-to-remove-size-guide-tab-how-to-create-different-size-guide-chart-for-different-products-
Best Regards.
Hi, how can I only show the mobile sidebar with the floating filters when somebody is scrolling down on mobile? It might be more effective to hide the mobile sidebar until somebody starts scrolling because the floating mobile sidebar covers parts of the breadcrumbs. If the mobile sidebar appears after they start scrolling it wouldn’t interfere with any parts of the site. Thanks
Hello,
Sorry to say that but this is not possible, You can show the sidebar on Mobile version of the site in two ways, one is Show Sidebar in Navigation on mobile, which you already had on your site and you can turn it ON/OFF from Appearance >> Theme Options >> General and when you turn it OFF the second way of sidebar appears automatically on your site, which will show the sidebar at very bottom of the page just above footer in Mobile version of the site.
Best Regards.
Hello!
I want to change mobile “StickyHeader: color change Ex- https://prnt.sc/pfpw9h please help me. Right now it stay White i want to do read .
Best Regards.
Hello,
Its seems to be your cache issue, Please once check your site after removing and then deactivating the server, site cache plugins and the browser cache including FVM plugin as well. Hope your issue will solve and if not then please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
#header.sticky-header .header-main.sticky {
background-color: #ffcc00 !important;
background-image: none !important;
}
Best Regards.
Hello! sir thank you so sooo much it’s working your code.thanks for your helping.
Best Regards.
Sound’s Good!..
Hi, how can i change my licence domain? I dont use old domain.
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I know my support has expired, but i would like to report an issue. If you select “Show Reveal Effect” in Porto Options > Footer, the links in the footer don’t work anymore. I have a custom menu widget, and contact details with phone and mail link, but with the reveal effect activated these links don’t work anymore. I understand this has to do with the z-index but still…
Hello,
I have just tested with the same setting and yes, you are right, It is not working properly with the “Show Reveal Effect”, So its an issue and I am really thankful to you for notifying this issue to me, I am forwarding this to the development department for testing and fixing it with the upcoming update of the Theme so till that please be patience and again really sorry for the inconvenience and thank for notifying us.
Best Regards.
